Fantastic service

RAC Breakdown Cover
★★☆☆☆
1.8
19.0% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

Keredwin's review of RAC Breakdown Cover

“Fantastic service”

★★★★★

written by Keredwin on 28/03/2016

I rang them up this morning at 11.05. A warning light had started flashing on my dashboard and the car was juddering. When I rang I got a recorded message saying they were extremely busy but my call was answered immediately. The lady on the phone was lovely. She said that they would be with me in about 45 minutes. 20 minutes later they turned up. The gentlemen did a few checks by plugging in his computer to my car, he found the fault straight away , explains what was causing the problem and showed me what he was doing and what he was replacing. He was all done by 11.50 which is the time I was told they would reach me by !! This is the third time in three years I have had to use them and have always received excellent service.

  • Speed of response

  • Customer service

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