glenc's review of RAC Breakdown Cover

“Terrible Customer Service”

★☆☆☆☆

written by glenc on 17/10/2014

I tried to get a receipt from the RAC for some work that they had done (replacement tyre).

It took me 8 calls and 45 minutes and still I had no receipt.

They just kept bouncing me back to their very long telephone queue.

The customer service team didnt seem to know who it was I was supposed to speak to and the whole thing was a shambles.