7 hour wait for Green Flag

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Green Flag Breakdown Cover
★★★☆☆
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AmyaCameron's review of Green Flag Breakdown Cover

“7 hour wait for Green Flag”

★☆☆☆☆

written by AmyaCameron on 26/08/2014

An elderly couple broke down outside my house this morning at 9 am. They phoned green flag 4 times on their mobile, each time Green Flag said someone would be there in half hour. Their phone credit eventually ran out and they asked to use my phone. At 4 pm they were still waiting for Green Flag. Each time Green Flag said they would call back but they never did.

I am with Green Flag but will not renew next year based on this couple's dreadful experience.

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  • Customer service

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