Written on: 06/02/2012 by CaptMike (1 review written)
Having received a renewal quotation, I was suprised to see an increase of over 50% from the previous year - having accrued 2 years No Claims Discount.
Reluctant to renew, I e-mailed to ask them to justify this outragous amount as an existing customer and have had no reply.
I did phone to try to discuss my concerns, but after being passed from pillar to post, with no one person being able to help I was put through to the original introductory message. Exasperated I hung up.
I have sent a further e-mail outlining my concerns but have had no reply to that!
I am definately not dealing with this totally inefficient mob.
Although I have been reassured by one of their operatives that no further money will leave my account I'm not convinced?
Has anybody else not renewed, yet had money taken out of their account?
As a further matter of conern, I had not realised that I had agreed to the Continous Payment Method.
As rated by real users
" False Economy. Avoid! " Read More
Written by bcl66
" Ridiculously expensive " Read More
Written by Sandiwin
" Awful service " Read More
" Generally good value. but cover not as good as the big names " Read More
Written by thetruthwillsetyoufree
" First call in about 20 years. " Read More