Written on: 06/02/2012 by CaptMike (1 review written)
Having received a renewal quotation, I was suprised to see an increase of over 50% from the previous year - having accrued 2 years No Claims Discount.
Reluctant to renew, I e-mailed to ask them to justify this outragous amount as an existing customer and have had no reply.
I did phone to try to discuss my concerns, but after being passed from pillar to post, with no one person being able to help I was put through to the original introductory message. Exasperated I hung up.
I have sent a further e-mail outlining my concerns but have had no reply to that!
I am definately not dealing with this totally inefficient mob.
Although I have been reassured by one of their operatives that no further money will leave my account I'm not convinced?
Has anybody else not renewed, yet had money taken out of their account?
As a further matter of conern, I had not realised that I had agreed to the Continous Payment Method.
As rated by our community of reviewers
" Have had to call out twice each time the response is good " Read More
" Dont join ! " Read More
" THROW YOUR MONEY AWAY WITH GEM NON ASSIST " Read More
Written by Chrisclarke
" Bad service for a supposed 'valued' customer " Read More
" Excellent value " Read More