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GEM Motoring Assist Breakdown Cover - motoringassist.com
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★★★★☆
4.4
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1978Kinney's review of GEM Motoring Assist Breakdown Cover - motoringassist.com

“Home assist”

★★★★★

written by 1978Kinney on 25/02/2017

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Had cause to call GEM Motoring Assist for the first time when a car we use very occasionally wouldn't start. Call handling was superb and we were told who would be assisting and when we could expect them to arrive. Within the appointed time (50 minutes) the engineer was on site. He started the car and told us the cause of the fault (a maintenance charger which appeared to be working but wasn't). The car was running and a replacement charger was purchased later in the day which has solved the problem. A minor incident but excellent service.

  • Speed of response

  • Customer service

  • Value For Money

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By Gem Motoring Assist

Written on: 27/02/2017

Dear GEM Member,
Thank you so much for taking the time to say such encouraging things about the service we provide.
As you will know, GEM has been providing a first class service to its members since 1932 and as an independent membership association we always strive to put the needs of our members first.
In these busy times, the fact that you have taken the trouble to confirm that our efforts are working is a great encouragement to us all.
Thank you once again for your support of our special club.
Paula Williams
Chief Executive

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