Super service when used for the first time

GEM Motoring Assist Breakdown Cover - motoringassist.com
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★★★★☆
4.4
From 2386 reviews
87.0% of users recommend this

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Guest's review of GEM Motoring Assist Breakdown Cover - motoringassist.com

“Super service when used for the first time”

★★★★★

written by on 19/01/2017

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Called GEM when my car would not start. Even when I explained that it was not an emergency and actually anytime over the next 24 hours would be fine, the GEM 'man' arrived within 20 minutes.
He correctly diagnosed the problem as being with the starter motor and put me touch with a nearby garage who picked the car up the following day and repaired it.
A first class service and it is easy to see why you come out top in the Auto Express survey year on year.
Well done and thank you.

  • Speed of response

  • Customer service

  • Value For Money

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By Gem Motoring Assist

Written on: 19/01/2017

Dear GEM Member,
Thank you so much for taking the time to say such encouraging things about the service we provide.
As you will know, GEM has been providing a first class service to its members since 1932 and as an independent membership association we always strive to put the needs of our members first.
In these busy times, the fact that you have taken the trouble to confirm that our efforts are working is a great encouragement to us all.
Thank you once again for your support of our special club.
Paula Williams
Chief Executive

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