written by Ashleighx350 on 30/07/2016
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Automatic car, wheels turned into and jammed against the curb, I could not turn key in ignition to release steering lock. Once the man arrived it took only a few minutes to release the car so I could get to work. Advised to get local garage to check out to make sure there was not an undiagnosed problem - there wasn't.
Great service if a bit of a long wait.
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By Gem Motoring Assist
Written on: 02/08/2016
Dear GEM Member,
Thank you so much for taking the time to say such encouraging things about the service we provide.
As you will know, GEM has been providing a first class service to its members since 1932 and as an independent membership association we always strive to put the needs of our members first.
Having been voted the UK’s ‘Best Buy in Breakdown’ for 6 of the past 8 years by the Auto Express Driver Power survey we know we have to work hard to continually improve and maintain our service levels.
In these busy times, the fact that you have taken the trouble to confirm that our efforts are working is a great encouragement to us all.
Thank you once again for your support of our special club.
D C Williams MBE
Chief Executive