First Call GB Ltd

you have been warned, take up at your peril!

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★☆☆☆☆

1.3 / 5

From 186 reviews

10.2% of users recommend this

Speed of response
Customer service
Value For Money

Guest's review of First Call GB Ltd

★☆☆☆☆

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“you have been warned, take up at your peril!”

Written on: 15/07/2012

TRADING STANDARDS IS THE WAY FORWARD FOR THESE COWBOYS! PLEASE DO THE SAME IF WE ARE TO BEAT THESE KIND OF IDIOTS!!
WE LIVE IN POOLE MY PARTNER TRAVELS TO OXFORD TO WORK HE BROKE DOWN AND THEY REFUSED TO COME OUT AS HE HAD ALREADY HAD A CALLOUT ABOUT A MONTH AGO???!!!...EVEN THOUGH THE BREAKDOWNS WERE NOT EVEN RELATED,ASKED ABOUT SERVICE HISTORY AND THEY WOULD ONLY TAKE IT TO THEIR GARAGE,NOT EVEN TAKE HIM BACK HOME.. ALSO ASKED FOR CREDIT CARD DETAILS ETC TO TAKE IT TO THE GARAGE AT COST.
THEY ALSO WANTED PROOF THAT LAST TIME THE PROBLEM WAS FIXED BY OUR GARAGE EVEN THOUGH IT WAS FIXED AT THE ROADSIDE AND NEEDED NO FURTHER CORRECTION...WE ARE GOING TO GO THROUGH THIS CONTRACT WITH A FINE TOOTH COMB AND WILL BE TAKING THIS FURTHER, I HAVE NEVER KNOWN SUCH A DISGUSTING BUSINESS AND BY THE END OF THIS HOPEFULLY THEY WONT HAVE ONE...PLEASE HELP BY DOING THE SAME AS IT SEEMS WE ARE ALL IN THE SAME BOAT...

Guest's Comment

Written on: 17/07/2012

We have had an issue with First Call since we broke down on our way back from Yorkshire. Charged us £235 to get home - could not repair at side of A1 at 7pm. We then had a letter saying that we would be charged another £110 if we did not send confirmation the vehicle had been fixed. We have got nowhere with our claim and the only answer is to take them to the small claims court. But there is another answer - tell everyone you know about your experience and stop them making the same mistake. I can hurt them more than £235 by taking this action and more importantly stop other people falling into the same trap. I know some people are thinking of setting up a Facebook page to warn others but so far I must have stopped at least 25 people from using them and they are now telling all there friends.

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