Emergency Assist Ltd Reviews - www.motorbreakdownrecovery.com

★★★★☆
4.2 / 5
1988
86% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

Summary

Note from Review Centre: Emergency Assist Ltd was previously known as 2Gether Motor Breakdown.

Media Gallery for Emergency Assist Ltd - www.motorbreakdownrecovery.com

Emergency Assist Ltd - www.motorbreakdownrecovery.com

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Latest Reviews

★☆☆☆☆

“no refund upon canceletion of policy so you just take...”

Written on: 22/03/2017 by 49Bowen (1 review written)

no refund upon canceletion of policy so you just take customers money you together are rubbish… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 12/03/2017 by LennonNunez65 (1 review written)

Waiting time for breakdown call out is extremely long. I never have to wait that long in my 12 years of driving. Will not go with them in future… Read Full Review

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★☆☆☆☆

“Terrible service ”

Written on: 08/03/2017 by Holtbn260 (1 review written)

A terrible company sat at the side of a busy road with my car in the line of traffic on a steep hill for over an hour and a half. A passerby helped me get my car up the hill to somewhere I could get underneath found it was only a loose wire so canceled the recovery got a bill for £98.40… Read Full Review

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★☆☆☆☆

“stay clear”

Written on: 07/03/2017 by Kaylyn338 (1 review written)

this company needs reporting.they wont be there when you need them and if they do come out to you they will ask for 90 pounds payment for coming out,i have read storys about them not coming out to people,like the person who hit the kerb with his tyre causing a puncture they refused to come out saying he had caused the problem,and the person who left his lights on and getting a flat battery the refused to come out to him saying he had caused the breakdown,people who are giving this company good… Read Full Review

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★★★★★

“great service when needed”

Written on: 05/03/2017 by 1947pauline (1 review written)

I have used this breakdown service three times twice for my car and once for my motor bike,in the last 3 years I could not fault them every time I was taken to a garage or my home,so make sure you get the right cover and you will not have any bills to pay… Read Full Review

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★☆☆☆☆

“BEWARE!! £98.40 cancellation Charge!!!”

Written on: 28/02/2017

I purchased through 'Wowcher' a suspiciously cheap 2gether Breakdown recover..(bought due to my recent difficult financial situation) Their leading Brag 'Free Call Out!!!(which is Obvious!!)' but what they fail to mention at this critical point or Hint at is the hefty CANCELLATION CHARGE of £98.40 should your car breaks free off, as happened to me!! A CANCELLATION FEE that will drop through your letterbox should you courteously call them 15 mins after the initial call to inform them you no… Read Full Review

Hamyam21's Comment

Written on: 07/03/2017

stay clear of this company and its sister company 24/7 breakdown

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★☆☆☆☆

“AVOID”

Written on: 28/02/2017 by DONTNEEDGLASSES1 (2 reviews written)

2gether are bad looks like a good deal,until you need a recovery then they will say your not covered because of something in the small print, i had to fork out £250 for a recovery truck because they said i was only covered for electrical breakdowns which was bullshit,stick to a big name company it will be cheaper in the long run.YOU HAVE BEEN WARNED… Read Full Review

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★☆☆☆☆

“worst to the extreme”

Written on: 26/02/2017 by 163Hill (1 review written)

Stranded in heavy traffic. Made numerous attempts to contact for assistance, only to be put on hold and made to listen to prerecorded message to have patience. Wasted over £3.00 on calls without any success. Avoid this bogus company at all costs… Read Full Review

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★☆☆☆☆

“Avoid if you dont want to wait 2 hours with small kids”

Written on: 23/02/2017 by Yazz41 (1 review written)

My car was losing power , with 2. Small children in back i thought id ring them big mistake they said wud b up2 90 mins wait no priority if kids in car , i rang after 90 mins she said another half hour i said to her i wont b using you lot again she wasnt to fussed when man came he didnt even have diagnostic machine on him was towed to nearest garage wat a waste if time… Read Full Review

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★☆☆☆☆

“AWFUL UNHELPFUL SERVICE”

Written on: 21/02/2017 by SophieG96 (1 review written)

After pulling over on the roadside for 5 minutes to get something out of my bag. I had my light on to help me see. When I tried to start my car it wouldn't tick over. So I called up.I couldn't be helped because I had my light on for 5 minutes. My car is less than 2 years old. Never had a Problem before. Find it discusting you wanted to charge me £95 to be picked up. Luckily someone came to my rescue with jump start leads. Discusting service. Never have I heard of such nonsense before. So… Read Full Review

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★★★★☆

“Wood burner reporting”

Written on: 14/02/2017 by VanessaChavez (1 review written)

At the moment can only say its been taken on 4 breakdown cover and hope never 2 hav a reason 2 use it… Read Full Review

Jayneeastlake's Comment

Written on: 28/02/2017

Yes... u'd better hope you don't have any reason.. they are truly terrible... Was charged £98.40 to cancel the call out as my locked brakes had eased off... so courteously I called them to cancel the callout. Then had shock of my life when 'A CANCELLATION CHARGE OF £98.40 DROPPED THROUGH MY LETTERBOX!!! SO BE WARNED.. They Brag they don't charge A 'Call Out Fee' which is obvious.. who on earth would sign up to that!!! but fail to highlight in terms & conditions the £98.40 along with it!! A Hefty CANCELLATION FEE if you don't require them anymore!!! Unheard of!!!
So unless you have first hand experience of them I would be very reticent giving out the star rating you have, as you haven't had any dealings with them!!! And I hope that you never do..them so highly and mislead people into thinking they are a good service when they are nothing but shammers!!!

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★★★★☆

“Very quick and easy to use website - would recommend”

Written on: 12/02/2017 by Shayla113 (1 review written)

Very quick and easy to use website - would recommend… Read Full Review

Jayneeastlake's Comment

Written on: 28/02/2017

Lets hope that you never have to use these 2Gether Rescue cover... as your star rating might very well fall to zilch... I had reason to call them.. and found a nasty shock when a C

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Jayneeastlake's Comment

Written on: 28/02/2017

I purchased through 'Wowcher' a suspiciously cheap 2gether Breakdown recover..(bought due to my recent difficult financial situation) Their leading Brag 'Free Call Out!!!(which is Obvious!!)' but what they fail to mention at this critical point or Hint at is the hefty CANCELLATION CHARGE of £98.40 should your car breaks free off, as happened to me!! A CANCELLATION FEE that will drop through your letterbox should you courteously call them 15 mins after the initial call to inform them you no longer require their services.. as happened to me.. I don't suppose they would have half the customers if they advertised UPFRONT where it belongs, INFRONT of the 'FREE CALL OUT'!!!
So dear friends... BEWARE!!! once you call them out... keep em coming or you'll be treated to the same shock 'HEFTY CANCELLATION CHARGE £98.40' All above board as its in their 'terms & conditions!! Minus of course the small detail of exactly how much that will be!!! don't want to scare people off with large sums in writing!! sticks out...you might even read it..AND NOT BOTHER WITH THESE 2GETHER BREAKDOWN COVER RIPPOFF MERCHANTS... which is what I thoroughly recommend.
So find some decent company..AA RAC GreenFlag!! pay the extra and know you'll never get any nasty shocks through your letterbox!! phew.. thank goodness... LETS HOPE YOU NEVER HAVE TO CALL THEM OUT!!!



Also the threatening of bad credit if you don't pay promptly,

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Jayneeastlake's Comment

Written on: 28/02/2017

Lets hope that you never have to use these 2Gether Rescue cover... as your star rating might very well fall to zilch... I had reason to call them.. and found a nasty shock when a C

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Jayneeastlake's Comment

Written on: 28/02/2017

Lets hope that you never have to use these 2Gether Rescue cover... as your star rating might very well fall to zilch... I had reason to call them.. and found a nasty shock when a C

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★★★★☆

“Great Price Guys”

Written on: 09/02/2017 by Morrisvc475 (1 review written)

Such a low price it sounds too good to be true.I will find out if the service matches the price should I need to make a call.I'm happy so far though.Based on the price alone, I would definitely recommend this breakdown cover to my friends… Read Full Review

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★★★★☆

“HAPPY MOTORING”

Written on: 09/02/2017

EASY TO SET UP AND DECIDE WHAT LEVEL OF COVER, USEFUL TO SET UP ONLINE… Read Full Review

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★★★★☆

“ Very easy and strait forward to take out, but...”

Written on: 09/02/2017 by Roberts254 (1 review written)

Very easy and strait forward to take out, but fortunately have not had to call them out!!… Read Full Review

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★★★★★

“My Experience So Far”

Written on: 08/02/2017 by Cantrell6 (1 review written)

Though I am lucky in that I have not had need of the breakdown service, I have found it easy to contact 2Gether, set up insurance and make changes to my policy. Their efficiency assures me that my family, car and I would be in safe hands should we ever be in need of their services… Read Full Review

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★★★★☆

“we are new custumers”

Written on: 08/02/2017 by 476Patterson (1 review written)

haven't used your services as yet,hope not to, but who knows whats round the corner,will be in touch soon about the key insurance...thank's lez mansell… Read Full Review

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★★☆☆☆

“Assistance took to long, 6hours waiting not good enough”

Written on: 08/02/2017 by BriaKnight1954 (1 review written)

You need significant improvement assisting clients by reducing response time. I was kept waiting for almost 6 hours before I got help. Drive was good though. My mame is Benott Mhamila… Read Full Review

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★★★★☆

“Breakdown Insurance”

Written on: 08/02/2017 by ChaimMcLean331 (1 review written)

Easy to set up - not used them yet for breakdown… Read Full Review

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★★★★☆

“simple and straightforward”

Written on: 08/02/2017 by xeDuggan236 (1 review written)

simple and straightforward… Read Full Review

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