AVOID LIKE THE PLAGUE

★★★★☆
4.2 / 5
86% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

andymids's review of Emergency Assist Ltd - www.motorbreakdownrecovery.com

★☆☆☆☆

“AVOID LIKE THE PLAGUE”

Written on: 03/01/2017 by andymids (1 review written)

USE THESE AT YOUR PERIL
absolute disgrace of a company, used for the first time after 6 months with them on 28 dec, after 20 minutes getting through , gave all my details , they said id get a text to say when breakdown would arrive , after hour and half i phoned again , 20 minutes more trying to get though , i was told that there sorry and would put me as priority , another hour , still nothing , so did the usual 20 minute waiting , then got through to some imbecile who didnt even asked my name , just said that someone was on the way , waited another hour , by now i was in need of my medication , as im disabled and need pain killers every 4 hours , which i told them about at the start of my request, anyway got through , only to be told that they had not recieved any details of my call , at this point i went berserk and told them to sort something out asap , i had to go though all of the process again , finally after more then 4 and half hours i got a call of the breakdown van , saying there on the way , sorry for going on a bit , but if i can save just 1 person from joining this clown of a company , then ill die a happy man , the reason they got high ratings is cos of the ones who rate them , only rated joining them , not using there service,

  • Speed of response

  • Customer service

  • Value For Money

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