Excellent service

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AutoAid Breakdown Cover
★★★★☆
3.6
66.0% of users recommend this
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Gdiamo10's review of AutoAid Breakdown Cover

“Excellent service”

★★★★★

written by Gdiamo10 on 08/08/2016

Had autoaid policy for 5years & used for the first time yesterday. Broke down on busy roundabput with 2 young children. the call centre staff member was very friendly and gave an estimated 1 hour arrival time for mechanic. She phoned back 15mins later to say the mechanic was on his way, he arrived a few minutes later. Unfortunately car couldn't be fixed at roadside so was towed home. I was expecting to have to pay and claim back but was informed by call handler that it was an included. All in all what could have been very stressful stranded with 2 children was sorted very quickly and efficiently, thank you Autoaid

  • Speed of response

  • Customer service

  • Value For Money

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