never use them

AA Breakdown Cover
★★☆☆☆
2.0
From 777 reviews
24.0% of users recommend this

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Abbigail416's review of AA Breakdown Cover

“never use them”

★☆☆☆☆

written by Abbigail416 on 19/10/2017

Never use the AA. I purchased the AA because my Greenflag cover (from Natwest) did not cover me for long distances.They automatically renew your subscriptions. Each time I thought, ah ok its good to have that piece of mind.

However they have never NEVER Helped me. On one occasion my husband broke down in devon, they took 4 HOURS to come out. GreenFlag always within the our!

On another occasion I asked them to tow my car to a garage and they refused because I was at HOME. WHAT LAME EXCUSE IS THAT. GREENFLAG DID IT.
OK OK, FAIR ENOUGH, SO I CALL Again to ask them to tow home because garage cannot fix, they said WE ARE A RECOVERY!!!!!!!!!!!!!

So they only repair, and wont help me bring my car back!!!!!!

I WILL NEVER USE THEM AGAIN!!!!!!!!!!! PEOPLE DONT USE THEM EVER. GO WITH GREENFLAG

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The Aa's Comment

Written on: 20/10/2017

Hi,

We're sorry to hear you're unhappy around the service you received.
We offer a wide range of Membership services that will cover you at home, all over the UK and offers recovery to any destination of your choice.
We hope you raised your dissatisfaction at the time, and we're able to help you in the future.

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The Aa's Comment

Written on: 21/10/2017

Hello, we're sorry you were left disappointed with our service and we would like to address this. Please visit theaa.com and you can log a formal complaint through the 'contact us' page. Thank you

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The Aa's Comment

Written on: 21/10/2017

Hello, we're sorry you were left disappointed with our service and we would like to address this. Please visit theaa.com and you can log a formal complaint through the 'contact us' page. Thank you

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