Looks good but some hidden problem.

Emergency Assist Ltd - www.motorbreakdownrecovery.com
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blPugh393's review of Emergency Assist Ltd - www.motorbreakdownrecovery.com

“Looks good but some hidden problem.”

★★☆☆☆

written by blPugh393 on 21/07/2016

The offer looks good and terms & condition shown when signing were different from what was give after accepting the offer.

There appears to a lack of clarity and possibly legal issue.
The annual policy covers only 363 days this appears to breach the consumer protection laws.

Policy taken on 16th would commence on 17th but the cover would not come into affect till 19th. This is madness.

Naturally clarity and fair treatment is in short supply. For example if you break down and the mechanic take 5 hours to fix mean you can be charges silly money for 4 hours as only first hour is free. I remember AA or RAC did not do that. If they could not fix it straight away, they will have it relayed.

Perhaps a standard car insurance policy can serve a good guide to the person writing such policy.

I have never had a breakdown and hopefully never will. I hate have to call for help.

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