Complete incompetence

Click here if this is your business
Waterstones
★★☆☆☆
1.6
17.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

Click here if this is your business

Aliana467's review of Waterstones

“Complete incompetence”

★☆☆☆☆

written by Aliana467 on 21/09/2014

It's bad enough when the company processes your payment, assures you the book has been dispatched and it fails to show up, but the tracking system is shocking and it would seem that they deliberately make it difficult to contact them. This is my first, and last, encounter with Waterstones online. I will stick to Amazon in future.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0