TERRIBLE WEB SITE

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Waterstones
★★☆☆☆
1.6
17.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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Guest's review of Waterstones

“TERRIBLE WEB SITE”

★☆☆☆☆

written by on 03/12/2013

Had a gift voucher for £10. Bought 3 books online (£26) all of which stated "Free postage". Went to pay and saw that £4 postage had been added. Still went ahead with purchase, thought I would ring them and sort it out later. Entered gift voucher details but was told that the card was not acceptable. And I was left hanging in the air. There is little wonder that Amazon beats them hands down.

  • Quality of service

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