Pump failure

Click here if this is your business
★★☆☆☆
2.5 / 5
32.9% of users recommend this
Click here if this is your business
  • Value For Money

Awareness13's review of Vaillant EcoTEC Plus 831

★☆☆☆☆

“Pump failure”

Written on: 08/07/2013 by Awareness13 (1 review written)

Thought I was paying more for reliability. After 4 to 5 years pump failed and the replacement cost £340, total including installation £400. I can see there are other common issues too. How can the replacement cost be justified ?.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Markh802's Response to Awareness13's Review

Written on: 06/10/2013

Think you were ripped off with the price of the pump, can be bought for £90 would seriously think on before you use that gas fitter again the mark up is disgusting!!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Awareness13's reply to Markh802's Comment

Written on: 06/10/2013

Not sure if my reply submission worked. Here goes again. I know the installer well and although I can't be 100% sure I would be very surprised if he has ripped me off. I assume you are familiar with the exact specification. The replacement was different to the original. Apparently there is a special connection. Do you know about the internal leaking water connection that had to replaced with a different design too? I will check with my installer.
My mother's Ecotec had a problem too.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Fastflame's Response to Awareness13's Review

Written on: 09/11/2013

A replacement pump inc fitting is £ 250 , thats what i charge my customers , so i am afraid you got ripped off .
Always get 3 quotes .

5 Years is half the boilers life expectancy so dont grumble to much .

Vaillant boilers are the best choice on the market for reliability .

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review