Intergas Boilers Reviews

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★★★★☆
4.3 / 5
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Intergas Boilers

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Latest Reviews

★★★★★

“Re 11 display fault on intergas 28/24 etc”

Written on: 20/07/2014 by Boilertoiler (1 review written)

The fault occurs when the hot water flow switch becomes stuck in the made ( open position ) This is caused by excessive cold mains pressure and as such is a local problem and should have been picked up by your installer ! Fit a pressure reducing valve set to 1-5 bar and the fault never returns fault 11 is overheat from the Overheat thermostat NOTE LOCAL CONDITIONS CANNOT BE FORESEEN BY THE MANUFACTURERS… Read Full Review

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★★★★★

“Great, Less to go wrong, East to access parts”

Written on: 11/06/2014 by 1993Daugherty (1 review written)

Had one installed for 3 years, not a problem. Very quiet, some good 'learning' features that ensure instant hot water in peak times. HW and HTG can work independantly if you need to service heating for example, you still have hot water. Combined heat exchanger means lot less to go wrong. Intergas are UK rebranded ATMOS boilers which I believe are very well regarded Dutch boilers. A lot of UK installers may not have heard of them but the ones that have seem to praise them well… Read Full Review

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★★★★★

“best boilers on the market”

Written on: 14/04/2014 by Meghany291 (1 review written)

Having been repairing combi boilers for the last 25yrs , i would say that this is the best boiler on the market at the moment. It is a well designed and manufactured machine ( with the minimum amount of plastic - which is a boiler engineers biggest nightmare ). As with other engineers reports - i would agree that it must have been a boiler engineer who designed it , and not a bunch of design accountants. There may be cheaper and dearer boilers in the marketplace - but in my opinion NONE BETTER… Read Full Review

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Colin4Trades's Comment

Written on: 07/05/2014

I have just fitted a combi Intergas 18/24 and it is excellent. but on any other installation (not a combi) I would still use a Viessmann boiler. They should last 25years easily, if installed correctly.

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Yemili's Comment

Written on: 21/05/2014

I already use combi boiler from last five years and I am really benefitted with this. It can save my electricity bill and repair expense. I used other boiler but this combi boiler is the best. I also suggest my friends to use this boiler and get the better services from this boiler.

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★★★★★

“Intergas OV Boiler”

Written on: 09/03/2014 by dave1957avril (1 review written)

Installed an Intergas OV boiler 1st class fired up no problems these boilers are straight foward and must be designed by enginners as simple to service you can get at all parts no special tools required no wiring mods required… Read Full Review

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★☆☆☆☆

“No heating, no HW, again, kids, boiler installed 2...”

Written on: 07/02/2014 by Throast (1 review written)

Our new, supposedly top of the range boiler is capute again, no technician till tomorrow, the boilers only been in 2 weeks!!!! We have very young family and the house is freezing (Scotland) I thought this system look superb on paper,,, but pity it doesn't work,,, Seeing solicitors on Monday to get it taken out... Phoned Intergas and promised call back,, NADA... Phoned Holland advised someone from MD's office (YAN) would return call.. NADA,,, Please avoid this product unless you like to be… Read Full Review

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Agileservices's Response to Throast's Review

Written on: 28/05/2014

You have written that for al to see with no technical details or explanation of what really happened.

Most alleged problems with recently fitted boilers are because the user has not read or learnt how to use it.

Any good installer will come round the same day to sort it out. Had you paid your installer?

I have fitted about 10 of the Intergas boilers and find them very good although like all modern designs the stings do need to be understood and not fiddled with.

So why not tell us exactly what the problem was?


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Stevegrass777's Response to Throast's Review

Written on: 15/07/2014

Didn't know solicitors took boilers out?
Your boiler is in warranty what is the problem.
They are quiet simple boilers so what is the problem?
I have got 6 installed and the only one that didn't work properly from new was installed incorrectly, and the hot water was piped up the wrong way.
Once that was swapped it worked perfectly.

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★★★★★

“Very Good Boiler”

Written on: 28/11/2013

Saved us loads and as installer said buy the biggest it costs little more. Yea not the most attractive so installed in old airing cupboard and works a treat… Read Full Review

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★★★★★

“Unreliable UK Company”

Written on: 14/11/2013

Researched Intergas boilers having met an installer who recommended them in a plumbing supplier, as a result of a lot of digging have just had a Combi installed by BJR Plumbing of Okehampton; boiler is great both for heating and hot water, don't opt for the 24/18 not enough flow for hot water go for the the 28/24 or higher. BJR were very efficient installing my new boiler and upgrading the radiators, here is the problem; Most boilers hide the tap pipe work behind the control panel, not… Read Full Review

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Davidarnold1's Comment

Written on: 14/11/2013

Interesting because I contacted Intergas direct by email with a couple of queries and they responded and fully answered my inquiry within a couple of hours

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Agileservices's Comment

Written on: 28/05/2014

It is up to the installer to offer you the cover as its an EXTRA and costs about £20.

You should have complained to the installer and not to the manufacturers.

But its not a gas critical part and can be bought and pushed into place by the owner in 10 seconds.

It is a very well designed boiler and they are very reliable. With an approved installer they have a FIVE year warranty.

The manufacturer does have some issues with the service from their UK office
but that's usually only a problem for us installers! It amazes us why they seem to have such a problem sorting it out.

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★★★★★

“The Best Boiler Out There”

Written on: 29/07/2013

I started installing Intergas boilers a few years back as I needed to install a reliable boiler that I knew I would not have to return to. As another installer has said they are a little harder to install as a replacement and not as elegant as say a Viessman but they are very well made and don't go wrong very often. Customer service at Intergas could be better but thats just a niggle. If you are looking for a good reliable boiler without being hounded with after install sales calls then look… Read Full Review

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★☆☆☆☆

“Cannot solve Boiler problem”

Written on: 26/04/2013 by crol (2 reviews written)

I have a Intergas boiler model combi compact HRE 28/24. Having had a few problems from day one I now have an intermittent fault which brings up a code 11. It is easily reset but it is annoying, especially when you expect to have a warm house when coming home. Having contacted them in early January 2013 I am now still waiting for them to recommend a solution, 4 months later. I have also had 3 engineers to the boiler with differing opinions on how to solve the problem. Now, I am waiting for… Read Full Review

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Stevegrass777's Response to crol's Review

Written on: 06/05/2013

Sensor fault S1 check wiring for break, replace s1,check flow switch.
That's what is says in the book!

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Crol's reply to Stevegrass777's Comment

Written on: 06/05/2013

I believe they have done that. The problem seems to be the flow switch, so I am led to believe. But because various engineers have advised on different solutions I have asked Intergas to put something in writing, which they seem to be very reluctant to do. Maybe it's because it's out of warranty period soon !!!

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Stevegrass777's reply to Crol's Comment

Written on: 06/05/2013

Without seeing it they won't commit, but a flow switch isn't that much £39.17 from aftermarket parts dobies heat centers.(I don't know if they are cheaper or dearer than intergas).
It's a bit harsh giving 1 star for what might turn out to be less than a £40 part.
Maybe it will be solved soon there aren't many replaceable parts compared to standard boilers.
If I get this fault I might be tempted to order flow switch and s1 as together this would only be £50 and save on plumber fee's.
Although intergas registered engineers are supposed to have the parts kit that includes these parts. ...............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

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Crol's reply to Stevegrass777's Comment

Written on: 09/05/2013

Why I gave 1 star was mainly for their customer service. After 3 months, 5 telephone calls and over 10 emails I think anybody would be giving a minimal rating.

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Mikel1's reply to Crol's Comment

Written on: 20/07/2013

I agree with Crol's rating: it's no good having a *potentially* excellent boiler when the manufacturer isn't sufficiently interested in the customer to deal with what could be (for the manufacturer with all its expertise) an easily solved problem.

I've been on the point of ordering an Intergas (because I like the "less is more" principle) but having read various forum comments - and now this review - I will steer clear of this company and research other boiler makes.

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Agileservices's Response to crol's Review

Written on: 28/05/2014

It is very rare for this boiler to give any problems.

The customer service is certainly not as good as you expect but as the boiler is so reliable that is not a big problem.

I have fitted about 10 of them and still waiting for the first fault. With an approved installer they have a FIVE year warranty.

Still my first recommendation as a boiler choice.

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★★★★★

“Landlord with 6 Atmos/Intergas Boilers”

Written on: 30/03/2013 by stevegrass777 (1 review written)

We started with one Atmos system boiler when my dads Vailiant broke down.I liked the design of the internal layout and I like the idea of less moving parts.I like the Cast aluminum heat exchanger and casing. When fitted these are so quiet and when on low they just whisp away silently. Standing in between my dads house and his neighbor you can hear the difference,the neighbor's sounds like a jet engine compaired to the intergas and there's is in the loft (20 foot in the air) and my dads is at… Read Full Review

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Hhoclan's Response to stevegrass777's Review

Written on: 22/01/2014

Tell the first plumber that if he dose a course on the boiler he will be able to then give a FIVE year warranty on the installation, also he will learn how to service it. I am an intergas fitter and will not fit any other boiler willingly. I agree with all the reports about Intergas customer service as I have the same complaints, but the boiler is superbe.

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★★★★★

“Great value and reliability”

Written on: 30/03/2013 by Mech-A-Tech (1 review written)

My company has installed over 3500 boilers in the last 27 years from all the major manufacturers, but two years ago we installed 2 of these boilers under trial and am now recommend these boilers to all our customers. The feed back from other guys in the trade has also been excellent. The low number of moving parts is a win win combination for both installers and customers, and it is true, 10 year guarantee on their heat exchanger and no failures. Because of this type of technology the case size… Read Full Review

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★★★★★

“Installer review”

Written on: 21/02/2013 by Swann (0 reviews written)

The Intergas Boilers are not the most attractive of boilers and therefore are best suited to a utility room or landing cupboard. However for what they lack in looks they make up for in reliability and performance. All come with an inbuilt clock/programmer and with very few moving parts are among the most reliable units out there. We've installed them over the last few years and had no problems. Thats zero problems! Originally installed these as a Landlord boiler & they proved their reliability… Read Full Review

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