Intergas Boilers Reviews

Click here if this is your business
★★★★☆
3.9 / 5
35
71% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Intergas Boilers - Ask a question now

Media Gallery for Intergas Boilers

Intergas Boilers

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“Intergas boilers”

Written on: 21/05/2016 by Lardy1uk (4 reviews written)

Intergas a Dutch boiler manufacturer are becoming increasingly popular amongst many in the domestic boiler installation industry. Intergas use a Bi-thermic (I think that is the correct tech' name) heat exchanger which means that the combination boilers do not use a water to water plate exchanger and any associated divertor valves.There are pro's and con's to both methods. Contrary to what some might have you believe (?) this is not new. Potterton, Gloworm, Ferroli, Ravenheat to name but 4… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“The best boiler I have ever had”

Written on: 19/05/2016 by NotLeeC (1 review written)

My Intergas 36/30 is 6 years old now, I have had duff boilers before in the past that need to be fix every few year but my Intergas just never misses a beat. It just sits there being quiet and reliable. Totally forgot about it till friends were moaning about how unreliable their boiler was and was happy to brag about mine… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fabulous boiler, great build quality and top class backup”

Written on: 15/05/2016 by qaLeblanc280 (1 review written)

As an installer, I fit nothing else. Intergas boilers are built to last, using metal parts rather than the plastic and rubber found in some supposedly premium beans. Decent warranties up to 10 years are backed up by a fantastic team, not that you're likely to need to use them as they hardly ever go wrong. The unique heat exchanger is apparently indestructible (a zero failure rate is reported), servicing is extremely simple with all parts of the boiler easily accessible, and the available… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ianc592's Comment

Written on: 15/05/2016

My thoughts exactly :)

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Top quality boilers”

Written on: 15/05/2016 by ianc592 (1 review written)

I have fitted 20 of these now and never had any call backs of complaints. Less is more as the catchphrase goes. Recommended 100%… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“INTERGAS 36/40”

Written on: 11/05/2016 by EduardoWilliams (1 review written)

I HAVE HAD MY BOILER NOW FOR 2 YEARS AND REALLY DO RECOMMEND THESE MACHINES FOR THEIR SIMPLICITY AND RELIABILITY. WORKING AS AN ENGINEER IN THE UPSTREAM OFFSHORE OIL AND GAS BUSINESS I BELIEVE I HAVE THE EXPERTISE TO FORM THIS OPINION WITHOUT ANY BIAS. THE HEAT EXCHANGER IS UNBLOCKABLE UNLESS IT IS FILLED WITH 13MM BALL BEARINGS, THE FAN IS ALMOST SILENT AND IT IS CONSTRUCTED EXTREMELY WELL AND WITH THE MINIMUM OF COMPLICATION. IN THE UNLIKELY EVENT OF A BREAKDOWN AS ALL MACHINES WILL DO IN… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“INTERGAS Condense boiIers 24 to 42 kw Good equipment ”

Written on: 07/05/2016 by Averiej361 (1 review written)

I And our compamy GAZPRO Hellas Group as an enginner Installer and technical support of the INTERGAS boiler made in Holland . we recomended . no problems easy to install and maintain . does not have no repair problems. Troubleshoting very easy.The Dutch consumer association, the Consumentenbond, accoladed this the “Best Tested” boiler for two years running! Less than 2 Watts standby losses.Combi Compact Eco RF | Combi Compact HRE - HR Intergas boilers are unbeatable! Easy of maintenance… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Indifferent attitude for aftersales”

Written on: 14/04/2016 by AmaniFoster (1 review written)

Boiler worked fine initially. We had installed descaler as well. They repaired (and also flushed the system) it in first couple of months as it had lot of scale. They asked us to fit AcquaDial descaler. We fitted it immediately. Boiler stopped producing hot water in about 18 months. They blame it to Acqudial and not willing to repair it. I had even agreed to pay for the parts but they said their engineer is not willing to attend the call as boiler is installed at awkward place. This boiler… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Plumbbum's Comment

Written on: 15/05/2016

So not installed correctly, and it's the manufacturer's fault how?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Nitinpatiluk's Comment

Written on: 15/05/2016

It was always installed properly and certified by their engineer

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Plumbbum's Comment

Written on: 16/05/2016

Its pretty simple. \Limescale is not put there by the boiler maker. It is put there by the water running thorugh the boiler. The installer ddi not take adequate precautions to prevent scale formation.

That is not a manufacturer (of any boiler) problem, and neither is your hygeine.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Nitinpatiluk's Comment

Written on: 16/05/2016

We are not technically qualified so we used the installer recommended by the manufacturer. His name is recommended on their website. We can't be now told that it's not their responsibility. Moreover manufacturer's engineer was involved for approval at each stage

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 4 Comments
★★★★★

“Fitted 18 so far and another is going in this week. ”

Written on: 20/03/2016 by Bain433 (1 review written)

Its true that due to their support network of engineers in the field being limited they (intergas HQ) are a not so good company for getting back to you. That said they do make very good boilers. Ive fitted all types now and had ZERO problems. None We always fit the 30/36 for combos as the water output is very high from this model. its not the best looking to be fair. IVE NOT HAD ANY PROBLEMS OR CALL BACK EVER.. EVER I Belive its now a seven year warrantee. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I used to install these boilers, key words USED TO!”

Written on: 04/03/2016 by Nautilusdrummer (1 review written)

I have been an engineer for 13 years, never have I had to deal with a company like Intergas. I got suckered in by their salesman (who has since left), his lies were later referred to as "Vince-isms" by another Intergas employee, for instance "we've never had a heat exchanger failure, they never block up". I've had one blocked with scale after 2 years, with a scale reducer fitted as per the instructions. "We don't supply you with pumps in your service kit as they never fail", I've had 2 pump… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ivadenuff's Response to Nautilusdrummer's Review

Written on: 15/05/2016

Some scale reducers only work up to a certain parts per million. In very hard water areas only a combimate or softener will do. If the Intergas hex blocks with scale with the 12mm tubes, then whatever other boiler your fitting will definitely block up with just 2mm holes in the plate ex.
You can't blame the boiler because of the water you put through it.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Nautilusdrummer's reply to Ivadenuff's Comment

Written on: 15/05/2016

No actually. The other boilers I have worked on in this area have not blocked up on the dhw side of the plate, hardly ever, and I've worked on thousands of them. Intergas do not stipulate which model of scale reducer to fit and most customers do not want the expensive option around here, most customers around here can just about afford to pay their bills to be honest. And besides, even if that was the case, that's one boiler, most of the other problems i've had were electrical faults and untold amount of gas valves and electrodes, is that my fault too? You don't know me or my work, I'm a very thorough and experienced engineer so you're not really in a position to start throwing blame my way are you.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ivadenuff's reply to Nautilusdrummer's Comment

Written on: 24/05/2016

Steady on chap, I was mearly stating which softeners work. Not once did I slate your work. I too am an heating engineer and have fitted all types of boilers. All I was getting at was how can a 12mm pipe fur up when plate hex don't with a smaller hole. I am really sad that you think I slate your work and I don't throw any blame your way. Where in my previous comment did I say that?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 3 Comments
★☆☆☆☆

“No post installation support! ”

Written on: 01/02/2016 by paulshears (1 review written)

Two months since commissioned. Company refuses to provide support under warranty or via payment. I am completely out of pocket. Boiler useless. I paid for an Intergas engineer to find the fault but Intergas have failed to send anyone after five days. Service non-existent!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Tonyglazier's Response to paulshears's Review

Written on: 15/05/2016

So three months later are you still waiting?

Why would they not deal under the warranty ?

Why did you have to pay?

Why post half the story and then disappear?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Tonyglazier's Response to paulshears's Review

Written on: 15/05/2016

Why they refuse warranty repair?

You posted that three months ago!

So what has happened since?

Why post half the story and disappear?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Paulshears's Response to paulshears's Review

Written on: 15/05/2016

They flatly refused to come out under warranty because they claimed that my boiler was furred up with calcium! This is without even examining it. So that answers your warranty point.
Additionally they refused to send someone out if I paid them.
Got the message?
Zero support under warrant. Zero support if I offered to pay.
I had to go outside the company altogether to get the boiler fixed.
This is the full story.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Tonyglazier's reply to Paulshears's Comment

Written on: 15/05/2016

Did you have a electrolytic water conditioner fitted at installation time?

At commissioning was the heating temperature limited to a maximum of 60 C

Without those precautions, they will scale up in hard water areas! As would any other similar design boiler.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Paulshears's reply to Tonyglazier's Comment

Written on: 15/05/2016

1. Yes to both questions and they knew that both at the time and because I told them so when I made the call.
The response that I got was that the electrolytic water conditioner was irrelevant.
2. That would be one hell of a rapid scale up.
You are failing to get the message here.
You are applying critical reasoning which has absolutely nothing whatsoever to do with the real underlying problem.
By the way, the system is certainly not scaled up in either of the two boilers that I have.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 5 Comments
★★★★★

“Intergas 36/30 boiler”

Written on: 30/01/2016 by mozzman (1 review written)

Had my intergas 36/30 boiler 3yrs now and still going strong with no faults, had it installed and serviced by an intergas registered installer. 5 year warranty… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fit and forget?”

Written on: 30/11/2015 by McGregor324 (1 review written)

We are a small heating company that install about 250 boilers a year, most of these were Worcester or Valliant but ever sins we were introduced to Intergas we have not turned back, easy to fit and not a single call back. I do agree that looks are not all that but this is due to all boilers in the Netherlands being fitted in plant rooms out of site. The eco range with its built-in wireless receiver is so straight forward, live neutral and earth to wire in and off you go no need for an… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“One of Best is intergas Condence boiler my Company...”

Written on: 27/10/2015

In Greece * Gazpro.gr and USA NYC my Company have Installed more than 4500 boilers From different Manufactures . We disided to test Intergas boilers more than 3 years ago. We found the 10 yrs warranty on heat exchangers is very Good. We found very good in After sales service. Good & reliable parts used example Siemens - Wilo ..Easy to service and commitioning . And many major manufactures trusted Intergas to put their name brand in OEM purchasing this Boilers. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Literally, FIT and FORGET, no trouble in over 4 years”

Written on: 13/10/2015 by southportboilercare (2 reviews written)

My old boiler an Ideal Isar 24 he packed up in November 2010 with a cracked heat exchanger. Only 5 years out of the factory, and as a heat engineer who has been trained by Ideal, I knew I wasn't going to replace it with another, I'd serviced thousands of them by then and I knew another Isar wasn't the way forward for me, or even their new wonder boiler the Logic, though much better than the Isar it is. I wanted something totally reliable, literally fit and forget. I was doing a lot of research… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Literally, FIT and FORGET, no trouble in over 4 years”

Written on: 13/10/2015 by southportboilercare (2 reviews written)

My old boiler an Ideal Isar 24 he packed up in November 2010 with a cracked heat exchanger. Only 5 years out of the factory, and as a heat engineer who has been trained by Ideal, I knew I wasn't going to replace it with another, I'd serviced thousands of them by then and I knew another Isar wasn't the way forward for me, or even their new wonder boiler the Logic, though much better than the Isar it is. I wanted something totally reliable, literally fit and forget. I was doing a lot of research… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Best boiler on the market”

Written on: 26/05/2015 by Roytheplumber (1 review written)

Only boiler I will fit I am Old time plumber / gas fitter I have fitted about 30 of the boilers so far over a 7 year period and only had a couple of problems which they sorted out for me strait away one was the PC unit and the other was my fault ( didn't set it up properly )… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Steve6545's Response to Roytheplumber's Review

Written on: 05/08/2015

You could be the man I need to speak to
As the tech bunch at intergas aren't very good.
Inter gas combi compact 30/36
Hot waters fine
Heating lights but only stay on low flame then goes to 1 on display
Boilers had new pump
Flow & rtn sensors
And the system power flushed
New governor put on meter also

Would appreciate you opinion

Cheers

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Rubbish”

Written on: 26/03/2015 by Petershi71 (1 review written)

Had the top of range intergas fitted after plumbase persuaded my plumber to try it, " less moving parts, less to go wrong" etc... Well the things is rubbish, lucky to get 5 litres a minute flow with a temp of 40 degrees, customer service atrocious. Been nothing but a problem last 3 years, finally had inter gas engineer to look at it, he can't work out what's wrong with it, 4 other engineers have tested gas meter, hot and cold feeds, everything. It's the boiler that's at fault. Avoid. Getting a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Problems with Intergas boiler”

Written on: 24/02/2015 by Hussars (1 review written)

I have an Intergas Combi Compact 36/30 and it has just ran out of the two year guarantee. It was sold as 'problem free, as it only has two moving parts.' The heating and water has gone off regularly for the last two weeks (Sod's law it's freezing in the NorthEast). The plummer took one look at the boiler and said 'I can tell you now, it's the gas valve'. Apparently the valve is rubber and after a period of time it gets too hot and sticks shut so after approx 40 minutes it stops. It takes about… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“No more hot baths”

Written on: 17/02/2015

The heating is fine, but the water is a pain. Since fitting, it has been impossible to run a hot bath. I usually have a shower, but I am now deprived an occasional luxury. The first time I mentioned it to the fitter, he said it was because it was cold outside! To cap it all, I can now not have a hot shower either. The water heats up , then goes cold for 15 -20 seconds then warms again. I was originally told it was the shower fitting, so this was replaced, but no change. It was then… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“kermitsgassafe”

Written on: 15/12/2014

I have been in the industry for over 30 years, i am a Platinum installer and i like the Atmos/Intergas boiler range, especially the combi as they are easy to mantain,very efficient and should be reliable. However the back up is DREADFUL. They say it is due to growing pains? Get over it and sort out your Installers with honest feed back and advice. As most engineers have found Intergas are a great designed combi boiler, as with many condensing boilers the water vapour they develop needs more… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview