Ideal Logic Combi 30 Reviews

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★★★☆☆
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Ideal Logic Combi 30

Latest Reviews

★★★★★

“Working perfectly and great value”

Written on: 13/12/2012

We fitted a Logic Combi 30 2 years ago. Unit has been faultless and provides bags of hot water on demand. Would recommend this unit as it offers top performance at a very competitive price.Our installer initially had to be told to use this boiler (I had done my own research) and he wasn't at all keen. But now he tells me that he recommends Ideal Logic to all of his customers and has had great feedback from them all. He says easy to install, easy to use, very reliable. Ideal did have a poor… Read Full Review

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Nortener's Comment

Written on: 16/12/2012

I'm glad that your Ideal boiler is still working after 2 years and hope that you had the 7 year warranty (unfortunately, I didn't). I must have a 'Friday night' boiler. I think the factory were trying to go home early when they made mine. It's good to see that there may be some reliable models out there. If you do have cause to contact Ideal (and I truly hope you don't). Good luck.

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★☆☆☆☆

“Broken down after 18 months”

Written on: 03/12/2012

I had a new heating system fitted 18 months ago. The heating engineer recommended an Ideal Logic Combi 30. I wish I'd done some homework before agreeing. I came home from work today and the boiler is showing an overheating fault and I have no heating or hot water. I didn't take out a servicing contract as the system was brand new (I've learned my lesson!). I have now had to call out a heating company. They are due out in the next few days and I'll see how much this is going to cost me to… Read Full Review

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Boilerman30's Comment

Written on: 13/12/2012

the boiler comes with a 7 year warranty.

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Nortener's Comment

Written on: 16/12/2012

Heating engineer told me that the boiler should still be under warranty and advised me to contact Ideal. The boiler has a 2 year warranty. I've seen that Ideal are currenlty offering a 7 year warranty. With the experience I've had, they NEED to offer this although I'd be surprised if their products reach the grand old age of 7.

I'm onto my 3rd engineer visit and if they can't even diagnose and fix their own equipment it doesn't fill me with confidence.

Ideal take around 2 days to send an engineer and in total I've been without HW/CH for 3 weeks. Boiler doesn't run in programme mode, doesn't fire and the thermostat doesn't send a signal to the boiler. If the boiler does eventually fire it runs for a short time, overheats and shuts down.

I'm having to take time off work and am worried that when the warranty runs out in April next year I'm going to be left with a boiler that's not fit for purpose. I'm already googling the price of new boilers. I paid a lot of money for the boiler and heating system and am disgusted that this has broken down so quickly.

The way it's going I don't see the boiler lasting another winter. This was not a cheap system and I expected more than 18 months use. Disappointed, fed up, stressed and absolutely would NOT recommend an Ideal boiler to anyone.

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Bratchie's Comment

Written on: 04/02/2013

I thought they had a 7 year warranty, parts & Labour ?

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Bobrobnick's Comment

Written on: 23/08/2013

Ideal offered a 7 year warranty on the Ideal Logic plus's during a short period in the back of 2012. The product comes with a standard 5 year warranty.
I only fit Ideal logic Plus's and do not have any issues. In many instances boilers breakdown because of bad systems and if it's already overheating i would suspect that the system was not flushed correctly!

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Billythegasman's Comment

Written on: 11/01/2013

Ideal logic would be under guarantee for 2 years if fitted correctly and serviced after 12 months, the logic plus have 5 or 7 seven year warrantys.

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