written by on 16/09/2013
I really dislike this Ideal product and Ideal's 'Customer Service'.
Hot under the collar but no heat in the home - Ideal?, not at all.
This Ideal condensing boiler has proven to be full of Chinese sourced components and hence poor reliability and engineering quality.
Now 6 years on since installation this boiler has consumed X 2 exhaust fans, the first within 13 months, the second today 16/09/2013.
Last year the flue corroded due to to the thin gauge aluminium flue casing, causing water to drip in torrents into my home.
Then the ignitor failed, together with the control board or PCB.
Keep away from this manufacturer they lack the quality.
Nasty profit maximising low quality just oozes out of the flame spreader.
Would never recommend or purchase again.
Spares Inventories at Ideal must be high as are their profits in this area.
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