Shame on British Gas

Click here if this is your business
Ideal ISAR 35 HE Condensing Combi Boiler
★☆☆☆☆
1.2
7.0% of users recommend this

Guest's review of Ideal ISAR 35 HE Condensing Combi Boiler

“Shame on British Gas”

★☆☆☆☆

written by on 20/01/2013

This boiler , the Ideal Isar, was recommended and installed by by British Gas. My husband and I were pensioners when we signed up for the credit agreement. If We had only been told that it would cost us over twice the £6000 installation charges we would never have signed on the dotted line. My husband died in December 2010 and we had already paid out £6000+ with another 5 years to go.After a further year of struggling the debt got out of my control and for several months I received letters threatening court action, etc, from the designated credit company. In the end my daughter paid off an agreed settlement figure of over £1000.Prior to that she had taken out a Homecare cover for my boiler because of the amount of times it had gone wrong.My previous Homecare cover I had to cancel after my husbands death since I could not afford it. Today I have freezing cold weather and inches of snow, and a dead boiler once again. British gas are indirectly responsible I feel and should be culpable.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0