FEROLLI OPTIMAX HE31c Leak Leak Leak Expense Expense Expense

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Ferroli Optimax HE31C
★☆☆☆☆
1.3
5.0% of users recommend this

Guest's review of Ferroli Optimax HE31C

“FEROLLI OPTIMAX HE31c Leak Leak Leak Expense Expense...”

★☆☆☆☆

written by on 22/04/2013

My boiler HE 31c Optimax boiler was recommended by a plumber and it came with a 5 year warranty. 4.5 years later there have been 20 call outs and god knows how many visits from ferolli appointed engineers. The system was installed onto fresh pipe work and serviced as annually as required for the warantanty to remain valid. It must have cost me £5000 in days off work to be at home for appointments. and god knows how much in phone calls to get through to Their call number........listening to their prerecorded self congratulatory message. Even the Senior service engineer Mark Sworder says that the design leaks. I don't understand how they can sell a boiler that clearly does not work properly and have any dignity. I shudder to think how much money they have spent on fixing boiler and how many warranties that they have failed to honor with lame excuses of incorrect installation, benchmark book not completed correctly by boiler installer, boiler not annually serviced....The most expensive mistake you could make!!!!!!!!!
PAIN PAIN PAIN PAIN
EXPENSIVE MISTAKE
VERY EXPENSIVE MISTAKE
DONT DO IT

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