written by on 02/08/2013
We've had this boiler for two years and it has gone wrong 3 times. The problem is getting Ferroli out to do the repair. They have left us with no heating or hot water for 5 days in the winter. Currently we have no hot water - difficult with a baby - and they will not come to repair it for 8 DAYS. We are reaching the point where we will cut our losses and buy a different boiler.
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