Terrible product

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★★☆☆☆
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Guest's review of Biasi 28Kw HE

★☆☆☆☆

“Terrible product”

Written on: 17/09/2013

Has to be the worst product and the worst aftercare possible
Fan went wrong after less than a year of light service
Guarantee had more strings attached than an orchestra
Don't buy this product

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Aakramuj's Comment

Written on: 28/05/2014

I completely agree. Biasi DO NOT honour 5-year warranty and after sales care srvice. They keep using annual boiler service not being done on the anninversary of installation as an an excuse not to come out and repair. Oyr boiler was installed May 2012, serviced May 2013, and again Nov 2013. Every time we contact them to Biasi they still refuse to come out. Biasi is cheating consumers by marketing their boilers cine with 5-year parts and labour warranty. Fair trading should get into this case

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