Do not buy from this company!!!

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Guest's review of Baxi Potterton

★☆☆☆☆

“Do not buy from this company!!!”

Written on: 19/08/2013

I have a Potterton Powermax HE. They fitted them in every house on our development and everyone I've spoken to has had problems. The boilers are just out of warranty so we're having to foot the bill. I spent £150 in January this year because it was losing pressure, and now (August) there's a problem with it igniting. Rang 4 plumbers, all of which said they refuse to touch them and one advised to get another boiler as they are useless.

What really infuriates me is that because no plumbers will touch this mediocre product I'm forced to do a 12 month plan through Potterton to get it fixed....so I'm now PAYING Potterton to fix the useless product they supplied in the first place. Oh and there customer service is pathetic.

Stay well clear!!

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