Poynings Cat Boarding Hotel Reviews

★★☆☆☆
2.3 / 5
3
33% of users recommend this
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Poynings Cat Boarding Hotel

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Latest Reviews

★☆☆☆☆

“un professional and rude.”

Written on: 17/07/2015 by IshaanHolmes (1 review written)

I booked my cat in for 4 days (Monday arrival- thursday pick up) , and over the phone explained I would need to pick her up later on the last day, around 6-7pm, as we had a long drive back from holiday. This was confirmed by the man on the phone, that we could call an hour before arrival. Was happy to hear that they were flexible, so booked her in. When arriving I was told by the woman there that the booking was wrong as my cat had been mixed up with another cat of the same name, 'Are you sure… Read Full Review

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★☆☆☆☆

“Incompetent and rude!”

Written on: 22/03/2015 by RebeccaJohnson22 (1 review written)

I picked my cat up yesterday having left her there for a week. It was my first time using this cattery and will not be returning. My cat Cleo was very distressed when I went to collect her. She uses a litter try at home all the time but when I looked I saw she had been given just a few pellets in her litter tray so she had nothing to use for a toilet. She had, as a consequence been weeing in her own bed. She smelt awful and I had to bath her as soon as I got home. She must have had an extremely… Read Full Review

Cleotony's Response to RebeccaJohnson22's Review

Written on: 17/07/2015

wish I had taken notice of this review before booking my cat in! they haven't changed their attitude one bit since this review, don't let the pretty house and gardens fool you!

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★★★★★

“best cattery ”

Written on: 06/03/2013

i just wanted to write a review about the poynings cat boarding hotel, near brighton, it is very clean, the staff are very helpful , as i was very upset to leave my cat , they let me settle her, and to call any time to see how she was, which i did, and it wasnt any trouble to them at all, my cat was very well looked after, and was well groomed while she was there, ( long haired cat ), i can say there wasnt anything i didnt like about the cattery or the staff, thankyou very much… Read Full Review

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