Written on: 30/06/2012 by snooper (1 review written)
Sadly I find myself after many years of using this kennel issuing a recommendation that at present pet owners avoid this establishment.
My dog was boarded there on 25/02/2012 to 27/02/2012.On collecting my dog I was asked whether he had a limp when he arrived at the kennels.Obviously he had not.No responsible dog owner would board their dog if it was not in good health.
Two hours after collection the dog was at the local vet.He had injured himself during his stay at the kennel which has led to months of vet care ,the amputation of a toe and a fusion operation at the Glasgow Vet School.This involved a bone graft from his shoulder and a steel plate secured by thirteen screws.He is still attending the vet.The next appointment being 02/07/2012.The report from the kennels insurance company states he must have tripped over his own feet !!.Both the vets and the Vet School dispute this.The surgeon compared the injury to a dog being thrown over a cliff.Neither the insurance company (NFU)or the kennels have taken veterinary advice or even inspected the dog.
I know that there are stone steeps down to the yard that land on a concrete area.I cannot comment on any other areas.The severity of the injury would indicate that it must have been witnessed by a member of staff.
The kennels are aware of the ongoing saga but have not once contacted us re the dogs condition.Sadly the dog will be lame for the rest of his life.
Until the integrity of the kennels insurance policy is verified and found to be suitable and the health and safety issues addressed preventing another catastrophic injury to a dog in their care I can only advise dog owners to look elsewhere.
Once again I am very disappointed with Mr.Smith's apparent total lack of interest in this matter.
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