Written on: 19/06/2012
Bought a blind but was not aware it was 'made to order'. Site did not make this clear! You really have to read everything on the site to realise what's going on. Colours on site are very dodgy so get a sample. Bought blind - ugh! Much darker than on site - Alabaster looked like a creamy stone colour but really it's beige, the kind you get in a cheap office - yeuch! They call it light mushroom - they should call it beige mushroom. Their mantra is 'you should have ordered a sample'. Lost over £60 because the returns policy is only for standard sizes, but it's not clear that 99% of the site is made to measure - No mention on invoice that I had bought made-to-measure. Quality good, delivered on time, but 'jobsworth' customer service. Don't buy from this site unless you check literally every link. Only buy from them if you're really experienced at using their site, or if you just happen to get lucky. BIG WARNING - Do the following: get a sample first, remember literally everything is made to order, don't trust the colours on the site. I won't buy from them again.
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