Web-Blinds Reviews - www.web-blinds.com

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Latest Reviews

“DONT GO TO WEB BLINDS”

Written on: by Carpenterwg144 (1 review written)

i ordered 5 blind all good except the lagest one which was 147 cm wide...it sags in the middle badly and the bottom bar was damaged in transit..it looks very poor up..they have said its normal and nothing can be done about it...UNBELIEVABLE..DONT GO TO THIS FIRM… Read Full Review

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“Very easy”

Written on: by waggs (1 review written)

We were very pleased with the service we received from web-Blinds from the moment we ordered our blinds. They arrived on the day we were told they would. The fitting instruction were quite clear and because we had already had some blinds fitted by the sister company we found them very easy to fit and most inportantly the quality is all we could hope for as well. Thank you… Read Full Review

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“Great quality and price.”

Written on: by Cleanfreak16 (1 review written)

I have ordered 6 blinds from Web Blinds. The first 2 were for my kitchen diner and were packaged well and easy to install. I have recently ordered 4 wooden blinds for my lounge which I am delighted with. They were ordered on a Sunday afternoon and I paid express delivery, they arrived with me on the Tuesday. I couldn't be happier they look great and again were so easy to install. I wouldn't use any where else for my blinds and would recommend to everyone. The easy to measure guide is easy to… Read Full Review

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“Can't get The Basics Right! ”

Written on: by Danielsxk70 (1 review written)

Ordered some samples about three weeks ago which arrived no problem. When I came to order it was a different matter; one pattern was no longer displayed on the website and for another the sample pattern did not match the website display. Phoned them up on a Friday and was told another sample would be sent by first class post for the one that didn't match, and the other was back in stock and would be put back on the website within 24 hrs. No progress by the following Tuesday so phoned again to… Read Full Review

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“Terrible service - I would not use Web-Blinds again”

Written on: by 426Newman (1 review written)

Web-Blinds is a sister company of Hillary Blinds if you want to measure and fit blinds yourself. Therefore, I felt confident I would receive a good product and good customer service. I placed an order for vertical blinds for a patio window. The order arrived badly packaged only in a plastic wrapping. The rail was bent and of no use. I wanted to refuse delivery but couldn't make the courier understand as he didn't speak English. By indication he managed to convey I should accept the… Read Full Review

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Integrity12345's Comment

Written on:

I have had the same poor service and they refer to clauses in their terms and conditions. They say sorry and from my experience don't expect next day delivery as its an estimate even though its a selling point on their web page.

I would never ever use this firm again

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“Rapid Service from Customer Service”

Written on: by kdPowell145 (1 review written)

We ordered 3 wood effect Venetian blinds and they arrived 5 days later. I had a problem with getting 2 of them to fully close both ways and replacements were delivered 6 days later, no quibble. Brilliant customer service… Read Full Review

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“Transformed the room”

Written on: by YahirGrady (1 review written)

We bought some "Luxury" wooden blinds for my teenage daughter's bedroom. It fits my requirement of sheltering her from the sun (south-facing aspect) without having to close the curtains and her need to have a cool looking room. She is now cool in both senses. The slats are lovely and wide, have an excellent finish and the room really has been transformed. It was a bit fiddly at first getting used to lowering and lifting the blinds, never having had them before and Web-Blinds were brilliant… Read Full Review

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“Dreadful”

Written on: by gettyagunnz (1 review written)

I ordered £1000 of silver made to measure venetian blinds, 21 in all, estimated delivery day Wed. As I had heard nothing from the company at all I assumed that the delivery date was correct, only to be told on that Wed morning that they would be delivering 20 on the Thursday and 1 on the Friday! I only found this out when I called up and as soon as I got off the phone they then called me to tell me this all again. I had by this time requested a delivery for the following Monday after paying… Read Full Review

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“Excellent Service!”

Written on: by G3STF (1 review written)

Dear Web-blinds.com, I just wanted to thank you for your excellent service and value for money in supplying the new venetian blind I ordered recently for our kitchen. It took only a few days for the free colour samples to arrive and after placing the order for a 15mm black blind it arrived here at my home in Spain on precisely the date you said it would. Your website is clear and easy to use and the quality of the product is excellent. It was exactly the size and specification I had ordered… Read Full Review

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“ AVOID AT ALL COSTS”

Written on: by GabrielTaylor204 (1 review written)

Bought my blinds thinking that this company would be great as they are advertised on Hilary's website. Well how wrong was I? apparently Hilary's take nothing to do with them and the blinds arrived damaged, poorly packaged and left in the street outside my home. Disgusting considering I paid for them with my hard earned cash. Take my advice and go elsewhere… Read Full Review

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“Strings too short”

Written on: by hsBuchanan242 (1 review written)

Beware, they have started sending out roman blinds with very short strings due to "safety legislation." I had some last year which were fine but in July 2015 i bought another set and the strings are so short you can only operate them via a lot of short pulls. Supposedly to avoid toddlers but the bottom of the string is 4.5 foot off the ground which is beyond any toddler's reach… Read Full Review

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“No blinds ”

Written on: by Kochna1993 (1 review written)

I ordered the express delivery and paid an extra £6, I also made a note on the system that if I was not home that the blinds be delivered to a local post office. I arrived home in the early afternoon and waited for the blinds, a couple of hours later I called web-blinds who told me that I would have to wait till 1730 hrs. As the time came to 1730hrs I phoned again and was told that they had already been delivered to my local post office. I complained to web-blinds that the post office was… Read Full Review

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“Great service”

Written on: by Doherty92 (1 review written)

I received my order yesterday. I am very pleased with the quality and fitting of the blind. Great in my study recessed window. I chose not to go for black out( as I want shade from the sun during the day but not darkness :) ) Its a study not a bedroom. Chose cotton shirt.... looks exactly what a pristine white cotton shirt would look like, clean, fresh, and lets some light in. Easy to attach holders .. 15mins start to finish. Thanks Brian … Read Full Review

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“Excellent customer service”

Written on: by 281Lane (1 review written)

Have now used this company on 3 separate occasions . Just what would have expected blinds excellent value and aftercare from customer service is very excellent and very promt will defiantly use in the future… Read Full Review

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“DO NOT USE WEB BLINDS”

Written on: by Walsh244 (1 review written)

Web Blinds have been absolutely terrible. Please avoid them at all costs. They do no honour their return or mis-measurement insurance policies that they will sell you either. Using them has been a very frustrating experience and their customer service team especially the two people I dealt with are of no help either. I highly recommend using another provider… Read Full Review

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“Good value, great servicemen replace”

Written on: by Alisha57 (1 review written)

Thank you for replacing the damaged head rail with no fuss. Blinds now fitted and I am very pleased with the overall experience. Blinds fit well and look great. Would/will recommend you to friends etc… Read Full Review

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“Top class service”

Written on: by GeorgenPenn (1 review written)

Thank you for the excellent service I received after the rails for my blinds arrived damaged. After making contact you promptly and without any fuss sent out replacements. These are now both fitted and look great. Thanks once again for prompt and friendly service… Read Full Review

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“fantastic service”

Written on: by qrLarkin382 (1 review written)

blinds were delivered by a happy cheerfull man on day arranged.they fitted perfectly thanks to your instructions. ime delighted with results and would definetly recomend thanks… Read Full Review

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“Happy Customer from Ireland”

Written on: by Zackarya300 (1 review written)

Hi there , greetings from Ireland - just wanted to say' thank you' for your excellent service and prices. My blinds arrived on schedule, were easy to install and look wonderful ! All my phone calls were ansrewed promptly and nothing was too much trouble. Well done to web blinds staff!… Read Full Review

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“Very happy”

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I am so happy with my blinds, they fit perfectly look beautiful, and have transformed my home… Read Full Review

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