Web-Blinds Reviews - www.web-blinds.com

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Latest Reviews

“Perfect Fit, Excellent Customer Service, Highly Recommend”

Written on: 15/12/2014 by Grace125 (1 review written)

I was very wary about ordering a Venetian blind online, but now that I have I will definitely be ordering more. This Company explains how to measure for a perfect recess window fit. I followed the instructions on their video. Very simply explained in detail. I placed the order for a silver Venetian blind, and crossed my fingers. Web-blinds kept me informed. Confirmed order and then the delivery date. They use City Link to deliver. I received an email to track the order and a text message of… Read Full Review

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“Terrible service”

Written on: 15/12/2014 by Francesca367 (1 review written)

I ordered my blind to find when it arrived the underside of the material was on show as the material went down the back of the barrel. Beware that this is not made obvious on the website and they become very defensive when you ask for the blind to be rectified. I was really unhappy around this as Hirlary's their sister company recommended me to their sister company I expected an equally good service however have been left dissapointed blindless. The only thing they said they could do offer… Read Full Review

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“Perfect product and service!”

Written on: 12/12/2014 by CW1953 (1 review written)

I ordered 2 sets of North Coast shutters for my kitchen windows. The instructions on the website for measuring and ordering were clear and easy to use. The shutters were delivered promptly on the arranged date. They fitted perfectly and were easy to install. I cannot fault their quality and they have transformed the kitchen. My wife and I are delighted!… Read Full Review

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“new england vertical blinds”

Written on: 08/12/2014 by LW3368 (1 review written)

i was very worried about ordering blinds online,put it on and off for a few weeks,take it from me no need to worry,excellent product, excellent service would recommend to anyone , easy to fit, i fitted by myself while my husband went to watch football little worried to start but again went together so well, so don't worry just go ahead,i am now going to order for my daughters conservatory can't wait to fit them. the louvers in new england look great slightly off white in the sample so don't be… Read Full Review

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“De luxe wooden venetian blinds”

Written on: 06/12/2014 by BaileyLancaster452 (1 review written)

I recently ordered three venetian blinds which was an easy process. They arrived as was stated. Were excellent quality easy to fit and looked great. I made a fundemental mistake with measurements on one window due to tiling on the inset. After fitting I required a slightly longer matching facia. I contacted you,the item was dispatched and I recieved it days later, at no charge. Well done Web-Blinds. It's great to see that good products and customer service is alive and kicking in the uk… Read Full Review

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“Very pleased customer!”

Written on: 04/12/2014 by Nickx311 (1 review written)

After searching on-line for a roman blind for my new bathroom I decided to order from Web Blinds. It was so easy to follow instructions to ensure I ordered the correct size and the videos were very useful. However, at the end of the day these were not needed as the hanging of the blind was so easy. It was ordered on 27th November and delivered just 7 days later as promised by the company. It hangs beautifully and matches perfectly. I would have no hesitation to recommend Web Blinds and… Read Full Review

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“One pleased customer”

Written on: 20/11/2014 by Helen1955 (1 review written)

I have always been wary about Internet shopping, but this company surpassed itself, great service, easy to fit and they look great. A big thank you to the team. Would recommend them to family and friends. Cannot think of any negative things… Read Full Review

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“Melting Moment Vertical Blind”

Written on: 08/11/2014 by AnyaWagner (1 review written)

I love my blind it looks fantastic, the delivery service was excellent I was kept informed by text message of the estimated time of delivery. The website was easy to navigate and the blind is really good value for money. I will definitely recommend friends and family… Read Full Review

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“Absolute joke”

Written on: 28/10/2014 by Consumerrobin (1 review written)

We ordered roman blinds with a vertical stripe and when they arrived, where the fabric is attached to the bar at the top, the stripe was not vertical but was slanting, noticeably, to the right. Web-blinds informed us that they would send out replacement blinds and would attach a note to the manufacturer to avoid this fault occurring again. I have just had the replacement blinds delivered only to discover they have the same fault. This has wasted 3 weeks of my time and we have had empty windows… Read Full Review

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“Shambles”

Written on: 24/10/2014 by ErickKirby (1 review written)

Ordered some replacement louvres and used details from original order. Of course they turned up 5cm too long because the original measurements were for a full blind. But no warning on their website about this when making the order. All I was offered was a 10% discount to buy again, and Web-Blinds insisted I should have read the measuring instructions which would have meant going to a completely different section of their website and removing one of the existing blinds to measure it - far from… Read Full Review

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“Average Quality”

Written on: 20/09/2014 by Millersr211 (1 review written)

Bought the luxury wide slat wooden blinds in Cornish & Dorset cream. We went for the wider slat & pearl tape thinking they would look more expensive, but they don't. It looks as though I am looking out of prison windows with bars! The off cream/yellow colour of the tape is shocking compared to the light blind slats, it looks as though they we smoke & they have been discoloured by nicotine! If you looking for reasonably priced made to measure then they are ok but be careful with your colour… Read Full Review

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“Great value, easy to install, execellent shipping”

Written on: 03/09/2014

Have now covered the main part of my conservatory and the blinds look really good and work well. Very easy to install, only a few screws to tighten up to make the frame, and then squeeze the clips under the rubber gaskets of the window,and clip in. I used a little washing up liquid on the clips. My windows are large so they give you 6 clips (3 per side) instead of 2 for smaller windows (my house windows have 2 per side). There are some you tube videos as well, (for measuring and install)… Read Full Review

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“Poor customer service”

Written on: 22/08/2014 by 177Hickman (1 review written)

Had my blinds delivered today however they sent the wrong fixing brackets meaning the blinds can't be installed. Rang them and they refused to send the brackets with the next day courier they used for the blinds instead opting for regular post which over the bank holiday is going to take almost a week. I appreciate if I had made the mistake I couldn't complain however after spending £240 on blinds I expect them to come with the correct parts. The refusal to send the brackets by courier shows… Read Full Review

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“If this is the best you can do why bother?”

Written on: 20/08/2014

I supplied correct measurement they altered them and the blind was too narrow and looked dreadful. Web blinds excuse was that they make them small because if they are too big they will not fit. If I wanted correct size I should have added 1cm onto the length I feel this is unacceptable as I was able to measure accurately they should follow the specification and make them the correct length. This is not rocket science. Their quality control issues should not be my problem. they need a man with a… Read Full Review

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“Poor customer service”

Written on: 10/08/2014 by Taliaq248 (1 review written)

I liked the ease of ordering online. Good choice of colours. Reasonable price. I had high expectations. I can't accept that alterations were not possible, although I ordered it the day before because it was in manufacturing. It took 7 days to make so I don't buy that at all. I now have blind which won't fit. I won't be using them again. They also used city link courier who unlike DPD who are excellent, to deliver it and I had to stay in all day. Therefore it's not good value for me because… Read Full Review

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“Delighted every time”

Written on: 02/08/2014 by O'Neiltm294 (1 review written)

We have been using web blinds now for about 8 years. We usually have horizontal blinds but this time went for a shutter for the bathroom. I was worried about taking the measurements but after speaking to their advisor I felt better about it. The shutter arrived today and went in quite easily although the lining up of the shutters in the frame was a bit fiddly. However it looks fabulous and considering the price, excellent value for money. Highly recommend Web-blinds… Read Full Review

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“Waste of money and time”

Written on: 23/07/2014 by Ashlyna22 (1 review written)

Low quality product, cut to wrong length so does not fit the window. They do not want to know. I will not be using them again. … Read Full Review

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“Poor Customer Service”

Written on: 14/07/2014 by 1963Wells (1 review written)

I ordered a blind from Web-Blinds and straight away there was issues. I contacted Web-Blinds regarding this and no one got back to me, I had to keep contacting them for any response. The blinds was collected but again no one got back to me so I had to contact them and still the issues was not sorted out. The customer service is very poor, rather than take any responsibility and apologise they just blamed the customer and would not listen to the problem, they just skirted around this. DO NOT… Read Full Review

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“multiple purchases over several years. perfect every time”

Written on: 30/06/2014 by mvaneijck (1 review written)

purchases blinds from web-blinds several times since first order in 2009. As house was done, used web-blinds each time. now, it was time for a total revamp, so my order was almost identical to one 5 years ago. The blinds were actually still fine, but Mrs wanted new ones with a newly decorated upstairs (downstairs to follow) so the blinds had to be replaced and a new colour. Cost has also hardly increased and everything spot on again. Would definitely recommend… Read Full Review

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“Excellent customer service”

Written on: 12/06/2014 by LeonardMuir (1 review written)

I ordered a vertical blind that arrived on a day that I had requested. Unfortunately when of the louvres had come apart at the bottom during transit, I contacted Web blinds the next working day to explain the situation and the next day a replacement has arrived. If this is not excellent customer services I don't know what is. I will be buying more blinds from them in the future… Read Full Review

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