written by ErickKirby on 24/10/2014
Ordered some replacement louvres and used details from original order. Of course they turned up 5cm too long because the original measurements were for a full blind. But no warning on their website about this when making the order.
All I was offered was a 10% discount to buy again, and Web-Blinds insisted I should have read the measuring instructions which would have meant going to a completely different section of their website and removing one of the existing blinds to measure it - far from obvious.
Will never use again - the original order was also a complete mess, as I was sent the wrong blinds, and the subsequent replacements then had parts missing.
Do not use this company - EVER!
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