written by Geoff33 on 24/10/2013
I ordered three blinds. Each one did not have an allen key enclosed with the packing despite it being on the packing list. As a result it was not possible to adjust the length of the blind operation cords. This is required as the cords are supplied as full length even though the blinds were made to supplied recess measurements. Following contact with the company an allen key was supplied but was of such inferior quality that it 'rounded' on the first attempt at use. I am a qualified professional Engineer and in my opinion the locking screws should have screwdriver heads not sub 1mm allen key heads. Alternatively it should be possible to supply the blinds made to the supplied dimensions.
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