Written on: 20/06/2013
We had 3 deliveries with 4 shutters in total with only the last one being damaged - though all had shown signs of mis-handling - courier needs sorting out. They did air freight the replacement T-posts, which made the delay acceptable. These shutters represent value for money on the basis that you are the installer. That said the installation is quite easy, and it was only the overly long window that gave me a headache (3m long you do need 2 pairs of hands)the rest have fitted as you would... (read more)
Written on: 19/06/2013
The shutters were exactly what they were promised to be. They arrived when they were supposed to and were as simple to install as we had hoped. We are very pleased with the final appearance and they have finished off our new bathroom exactly as we intended it to look. It's lovely to receive a product that is just as good as it said it would be! (read more)
Written on: 18/06/2013
The overall effect is excellent, the fit is exactly to my measurements, had some damaged slats on delivery, these have been replaced promtly with installation guide and parts to enable new slats to slip in without taking frame appart. My only negative is the paint finish is so thin it damages very easily when installing frame. (read more)
Written on: 18/06/2013 by leemr71 (1 review written)
I found this website after looking for a cheap alternative to very expensive conservatory blinds. We purchased Standard Quick Fix Privacy Temporary Blind 915mm x 1830mm 6 Pack and they are just what we were looking for, for our very bright conservatory. Very easy to attach to window and very easy to raise and lower. Delivery was quick and all for less than £40. (read more)
Written on: 17/06/2013 by Suzey2
A difficult window space solved with help from the California Shutter company. I didn't want endless calls from sales or someone to sit and take up our time with fictitious prices until we knocked them down in price. California Shutters were fantastic. I entered our measurements on line, the website took us through the options in simple steps, with lots of added information which answered all our queries. I placed the order on line. 2 days later we had a phone call to confirm our... (read more)
Written on: 17/06/2013 by Kiraty
I have now purchased shutters for 3 windows and I will be ordering them for another 2 windows. I have been very impressed with the quality and helpfulness of the staff, not to mention the price, especially if you compare them too other shutter companies. They are easy to fit as long as you have given them the right measurements! I have recommended this company to many friends! My only negative point is the time it takes to order the shutters and wait for the delivery of them, but its worth... (read more)
Written on: 17/06/2013 by Rosy13
There is always a risk when buying solely from an online source and there is always that moment when you receive the goods and open the packs with mild anxiety. Well, how refreshing to find a company and a product of such quality these days. The shutters were packed really well, arrived on time, and the quality was superb and much higher than expected. Well done. The only slight niggles were that a couple of the slats were stuck and needed forcing open due to varnish/stain and a couple of... (read more)
Written on: 16/06/2013 by Cantchip
The California shutter company runs like a well oiled machine from start to finish. From order placement to delivery of order five stars. The product stands out from others, as long as you give the correct measurements, just sit back knowing your going to get a product your be pleased to show off to friends. The range of shutters and colours are exceptional to suit all tastes. The simplicity for DIY or trade with packaging easy to understand if multiple ordered shutters even down to bit for... (read more)
Written on: 16/06/2013 by BobP56
This is my third order with California Shutters and each time there customer care is SPOT ON. If you are thinking of installing shutters then THIS is the company to deal with. The site to design your shutters is idiot proof, but just to make sure a very nice person from the company phones you to make sure your measurements and specifications make sense before your order is confirmed. You can buy temporary blinds to go in the window while you wait for the order. They only cost a few pounds... (read more)
Written on: 16/06/2013
California Shutters were fantastic in completing a shutter collection in my home when my local supplier went bust. They colour-matched, sense-tested, emailed and phoned ensuring I got a perfect match. Because of the service I used the company twice more and recommended them to friends who have also used the company. Excellent and they arrived very reasonably-priced courier delivery to Ireland. The price, including delivery was less than half what I was quoted by a local shop. Thank you. (read more)
Written on: 16/06/2013
The shutters were superbly packed and arrived in pristine condition. I was surprised at the excellent quality, as they were less that half the price of shutters I had previously purchased from another company. The staff were very helpful with advice as I was installing them myself, a task I found much easier than expected. I am so happy with my shutters that I have ordered another three sets. I would happily recommend this company to any prospective shutter buyer. 10/10 on all counts. (read more)
Written on: 16/06/2013
Great price great service buy your shutters with the California Shutter and Blind Co (read more)
Written on: 16/06/2013
Fitted two of these recently. The quality was excellent, they were relatively easy to fix for anyone with a bit of DIY know-how & they look wonderful. It is worth taking a good bit of trouble measuring and to discuss with them how you measured in order to decide the finished size. We are already thinking of them for other windows. (read more)
Written on: 15/06/2013
It took us a great deal of time to decide on these as we are not competent d-i-yers and were nervous about doing it ourselves. The customer service people helped enormously with advice on measuring as we have very old Victorian frames. They arrived when promised and the instructions were easy to follow even for us novices. They are perfect for blocking out view from neighbours and look great. Deciding where we will have the next ones. (read more)
Written on: 15/06/2013
We previously had venetian blinds in our en suit bathroom which always collected dust and wer difficult to clean. \we sent for samples from the california oompany and followed up with an order for two windows. Ordering on line was easy following the size and style guide, when they arrived they fitted perfectly and we have allready shown them to our friends. ohn Gaywood (read more)
Written on: 15/06/2013
We were so impressed with the appearance and quality of the california shutters, the ease of fitting (including a bay window),and support service we placed another order for the bedroom window. One family member will place an order when there alterations are complete (read more)
Written on: 15/06/2013
Great price, great quality and easy to fit. Comprehensive yet easy to understand instructions on how to measure up. Someone will call and sense-check the order with you - time to decorate and prepare your room while they are being made. Convenient delivery service. Easy to understand instructions to install. We can do a window in 10 minutes now we have done several! (read more)
Written on: 15/06/2013
I am absolutley delighted with the shutters from the california shutter company. Thye have made succh a difference to the look of my house and also to my privacy. So many people have commented on them and asked where we got them from. The service was excellent and ordering and fitting them was very easy to do. I am always a little nervous about ordering things like this over the internet, especially as I live in an old victorian terrace, where everything is not of a standard size. I would... (read more)
Written on: 15/06/2013
This is my second house that i will be putting the California shutters in. They all have turned up on time undamaged and easy to install. i have purchased two lots for my current house and will be buying Plastic shutters when they are available for bathrooms and the kitchen. SUPERB!!!!! (read more)
Written on: 15/06/2013
I am very pleased with my shutters. I was able to put them up on my own and they fitted perfectly. Really good quality and great value for money. My only slightly negative comment is that they did take a few weeks longer to be delivered than I was initially told, but I was kept informed and given up to date information. I am now considering ordering some more as I am constantly being told how good they look. (read more)
Written on: 15/06/2013
quality and Easy to install, I am a professional bathroom and kitchen fitter and will use them again. (read more)
Written on: 15/06/2013
web site is easy to order, delayed delivery of approx 1 month, a sarcastic reply in respect of this. (read more)
Written on: 15/06/2013
I ordered my DIY shutters using the easy and fun-to-use simulation tool on the website. Staff at California Shutters were always friendly, helpful and readily available to answer questions and give advice. When the shutters arrived, they were very easy to fit, their finish is excellent and they look great. I've had them for a couple of months now but still love the look of them. (read more)
Written on: 15/06/2013
I am extremely pleased with the shutters. I ordered 2 sets of tier on tier shutters. The shutters arrived within the promised timeline and installing them was extremely easy, even for a beginner DIY'er like me. The result looks great and all that for a lower price than other companies. At the point of ordering, my windows had a non standard size. A couple of email exchanges with pictures and a phone call later we had found a good solution for my windows. (read more)
Written on: 15/06/2013
A very helpful and professional company, who are easy to deal with - sort out problems very quickly, and offer an excellent product at competitive pricing. A few problems along the way, but overall very, very pleased with standard of service and attitude. Got three of these now !! (read more)
Written on: 14/06/2013
Found the website very user friendly, the people very helpful too and am delighted with my shutters! Thank you! (read more)
Written on: 14/06/2013 by samandtina
I started by ordering one for my kitchen and have now had a further four lots, they have transformed our living space and give a fresh, clean and less cluttered appearance without loosing style..I will be getting more for our bedrooms too given the 'blackout' facility...easy to fit , not at all complicated. well done for the excellent service too, delivery on time and in the time scale promised...after sales also very good too !! no problem. The time from ordering was a bit longer than... (read more)
Written on: 14/06/2013 by jennyjcm
We were looking for a solution for doors for a large built in linen cupboard and thought originally about a shutter sliding door but this proved to be very expensive. Then we came across the California Shutter & Blind company via B&Q which looked like it could be a much more cost effective solution. Their web site gave us all the detailed information we needed to plan the doors and it was reassuring that they called us to check the order details and make suggestions before the order was... (read more)
Written on: 14/06/2013 by KeefB (1 review written)
I ordered my first two Wooden shutters earlier this year to fit in our Kitchen and Utility room, i had never order these products before, and as with all orders on the internet unsure of quality and sutability. I ordered during an offer period and did not want to get drawn in by superb pricing!!! I should not have worried, the service was first rate, the communication was regular during manufacture, there was a slight delay on delivery but we were kept informed at all times and given free... (read more)
Written on: 13/06/2013
These shutters not only look brilliant they are really easy to assemble and I'm just about to order some more I've told my friends about them as the glossy finish that we went for looks amazing We went for the concealed type I'm so glad we did (read more)
Written on: 13/06/2013
I eagerly awaited the arrival of my shutters only to discover they were about 10" to short and they didn't open as l had requested,which was 3/4 of the shutters opening up and down as normal and the top 1/4 opening out independently outwards,to say l wanted to weep was an under statement.My husband couldn't understand it.BUT on looking at the measurements HE had written down it was easy to see that it was HIS mistake,even after your company phoning to confirm measurements of the shutters... (read more)
Written on: 14/06/2013
Oh no! Well I hope your husband recovers fully ;)
On a serious note, I am delighted to hear you managed to resolve your issue. These mistakes very occasionally do happen and we try out best to help, glad to see you managed to resolve it yourselves.
Hope that we can work with you again in the future... maybe you do the measuring next time though!
Best regards,
James Hamilton
The California Company
Written on: 13/06/2013
After a couple of shipping delays due to Chinese New Year celebrations and ship breakdown my shutters arrived. Once they arived in this country they were delivered very promptly. They look great fitted except for the slight damages. California Shutter & Blind Company were easy to contact but could only initially offer a further 8 week wait for replacement. The issue was resolved with an acceptable refund for me to get repaired locally. My best advise is to order in good time and make sure... (read more)
Written on: 13/06/2013
Despite the computer programme telling us we could order the shutter we wanted and letting us pay for it, we were subsequently rung a few days later to say this was not possible and an alternative format of shutter would have to be done. This is not what we wanted so asked if they could reconsider. After much chasing on our part, we were finally told they could possibly do it but would not be insured. we were not happy with this so asked for a refund. The company said we could have a refund... (read more)
Written on: 13/06/2013 by Polly16
After placing the order they were really really helpful with all my queries as my window measurement we tricky. We ordered three shutters but only two arrived as they had completely forgotten to sent to the manufactures the order for the third shutter so now we have to wait a further two months for our order to be completed and the only response we got was ' it was due to human error!' We haven't put the other shutter up yet as we don't want to pay a carpenter twice for installing! I am... (read more)
Written on: 14/06/2013
I am very disappointed you feel this way about The California Company, however I do understand your frustration. With custom made products it is always frustrating when any incident arises, especially those that are not your fault. I apologise for this delay and hope that when your shutters are up, fitted and looking beautiful, your opinion of us will improve.
Best regards,
The California Company
Written on: 13/06/2013
Really great service. Received a phone call to double check my dimensions were correct. Very polite and friendly people who sounded interested in your order and not just "doing a job". I have bought two sets of blinds on separate occasions and had the same good service. I would not hesitate in recommending The California Shutter Co. to a friend. The quality was first class and the fitting was a piece of cake. I just followed the online instructions. (read more)
Written on: 13/06/2013
The overall product is ok but there is a 4-5mm gap in the middle where the shutters should overlap. It is noticeable compared to other made-to-measure shutters I have installed alongside. Better to pay a bit more and get something that keeps the light out and looks good. (read more)
Written on: 14/06/2013
I am disappointed to hear you are not happy with your shutters. We sell thousands a year to very happy customers, some who have also used our competitors. If you are to contact us we can do our best to resolve any issues, our aftercare is one of the main reasons we are one of the leading shutter companies in the country.
I look forward to hearing from you.
Best regards,
The California Company
Written on: 13/06/2013 by hatrick52 (1 review written)
My first shutter order was for a bay window 2 shutters one containing one panel and the other 3 panels. Two of the three had marks on and what great service california replaced all three with no problems.I have since ordered another for my landing window which was faultless. Thats what I call fantastic customer service and great value shutters.I will have no problem using this company again.Well Done !! (read more)
Written on: 13/06/2013 by Hillclan (1 review written)
The whole process from start to finish was seamless, the online ordering, follow-up call and the verification of the measurements over the telephone were really reassuring. The product itself is of a high quality, easy to fit with simple instructions (installation by my husband who has limited DIY skills!) and looks fantastic, really finishes off our bedroom. We are over the moon and really pleased with the end result, which has saved us a few hundred pounds too. (read more)
Written on: 13/06/2013 by MikefromPortsmouth
Excellent service from measurement to installation. Will certainly return for more shutters in the future! (read more)
Written on: 13/06/2013 by gjhack (1 review written)
The shutters were easy to order, I had a call from a very friendly sales assistant with whom I talked through the measurements. They were delivered to me exactly to the lead time given. They were quick and easy to fit and look fantastic. I'll be ordering more for the spare room (read more)
Written on: 13/06/2013 by hamstew (1 review written)
I considered several suppliers when looking at shutters for my recently built garden room. Considering all elements from the different suppliers (product options, delivery schedule, ease of installation, and price) there was only one supplier which stood out above all others - The California Shutter Company! Their simple and intuitive design and ordering system on the website meant that I could consider several options without the pressure and intrusion of a pushy sales representative... (read more)
Written on: 13/06/2013 by DaveHarbud (1 review written)
I bought three sets of internal shutters. The delivery was a little longer than I expected and I needed to phone and chase them, but when they arrived, they were worth waiting for. The build quality and finish were very good, colours matching the samples I had been sent. I fitted the shutters myself. This was not difficult. They were packed in a way that made them very easy to understand, with suffiecent fixtures. They had been made and marked up very well which made putting them... (read more)
Written on: 13/06/2013 by Ronn (1 review written)
Ordering our shutters was easy. The website is well designed and easy to use. We received a call just after our order was placed to confirm all of the dimensions and preferences. Shipping was arranged to meet our schedule. The shutters are very easy to install and they look great from both inside and outside. We have ordered shutters twice and actually was surprized that we never received an after sale call to see if we were satisfied. (read more)
Written on: 13/06/2013 by DIYpete (1 review written)
These shutters have transform our sitting room .We had nets and curtains before but now with the shutters the room has a a new modern look to it. Fitting them to the windows was much easier than I thought it would be as they fit together so easy with all the instruction on the Internet .I had to make sure I measured up correctly but after I had ordered a nice lady phoned me and went though it all with me and they fitted perfectly . The price we paid for our shutters was a bargain for the new... (read more)
Written on: 13/06/2013 by TracyVeness
We are very pleased with our shutters, we were slightly surprised when they arrived in sections as we had thought they would come fully assembled and we did have an issue trying to get the frame true in order that two of the shutters did not rub and the only way round it was to remove one of the magnets from the frame and countersink it in order for all doors to successfully shut. Once we had fine tuned the shutters we are very pleased with the finished result and would not hesitate to buy... (read more)
Written on: 13/06/2013 by dannysherwood
Very simple site to navigate and order, they call to check you have done it correctly and excellent value for money! Could not be happier with the look and feel, the quality is fab, look far more expensive than you would think for the price. The really do look beautiful and make the living room and bedroom at the front of the house shine, they finish the house so well and make a great first impression from the street! Cant recommend them enough, I have friends who have professionals... (read more)
Written on: 13/06/2013 by D11j0d
It took almost 3 months to arrive and there was a significant error in the order (I received 4 sided frames rather than 3 sided). They offered me a very small discount as compensation. Having said that, the shutters do look nice. (read more)
Written on: 13/06/2013
Bought Kelly Hoppen shutters in Linen. Really good instructions on measuring, good tool to help you configure what you want. They call you back after ordering to check you measured and ordered correctly. Took about 9 weeks to arrive and 15 mins to install with the online video to help. Perfect fit. This is in stark contrast to a shutter I bought from Sanderson for 1,000 pounds and took the fitter 6 hours to install and the result was a complete mess. (read more)
Written on: 13/06/2013 by Mol111e (1 review written)
My shutters were easy to design and order through the online shutter creator, I had my order checked by phone the day after placing the order, I was kept up to date with the order status and on e delivered the shutters were easy to instal. A company I would recommend to anyone needing shutters (read more)
Written on: 13/06/2013
Overall, very pleased with the shutter and it's quality finish. Only one adverse comment and that is regarding the screws supplied together with a screwdriver bit attachment. The screws and bit could be improved and I would recommend that Pozidrive screws be supplied in place of what are currently supplied. (read more)
As rated by real users
"3 out of 4 Ain't Bad" Read More
"TO BE RECOMMENDED" Read More
"Excellent site for home furnis..." Read More
"Not so bad" Read More
"Customer service from Blinds 2 Go" Read More
Thecaliforniacompany's Response to Rosy13's Review
Written on: 17/06/2013
Great to hear you're pleased Rosy. If you require any additional staples please drop us an email and we can send them over. Very occasionally these do get knocked out in transportation, but as you know they are easy to replace!
Best regards,
The California Company