TerrysFabrics.co.uk Reviews - www.terrysfabrics.co.uk

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Latest Reviews

“TerrysFabrics Experience”

Written on: 27/01/2015 by Trento321 (1 review written)

My order was placed with Tesco Direct using TerrysFabrics as their Approved Tesco Partner.Fantastic service my order was delivered within 2 days.This is the second time I have bought from TerrysFabrics and I would certainly recommend them… Read Full Review

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“chenille spot 17" cushions x6”

Written on: 25/01/2015

Excellent product, very quickly delivered and carefully packaged. Highly recommended… Read Full Review

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“super qukick”

Written on: 24/01/2015

ordered two pairs of curtains,ordered them on Thursday, and they were here on Friday. Quality of curtains is excellent, and so is the service. I would recommend this company, and will be ordering again from them… Read Full Review

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“Best Customer Service Ever”

Written on: 24/01/2015 by Aliyah65 (1 review written)

Treating ourselves to some new curtains I found the website easy to use and the post & packing costs very reasonable. We had a minor issue with one product and found that this retailer's helpful attitude together with the speed and courtesy with which our concerns were addressed was exemplary. I have no qualms in recommending this retailer to others and will be visiting their site again soon myself to order more curtains… Read Full Review

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“A Brilliant Service”

Written on: 23/01/2015

In Plymouth we don't have a decent Fabric Shop so I'm glad I have discovered you. Your attention to detail,value for money and service is second to none and your product range is awesome!… Read Full Review

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“Excellent service with terrific value.”

Written on: 23/01/2015 by Mason299 (1 review written)

Comprehensive website, easy to negotiate. Love the effort attributed to getting item details and descriptions absolutely correct. Very much appreciated the efficiency of delivery; my eyelet tape and rings arrived the following day from submitting the order. Have always taken the easy option when making curtains, by purchasing the gathered style, heading tape but on this occasion wanted a more tailored look. The helpful advice on the website was invaluable in helping to estimate required… Read Full Review

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“Absolutely Fabulous”

Written on: 22/01/2015 by juwhitby (1 review written)

I am over the moon with the service from Terrys Fabrics. The choice of fabrics is unbelievable. The price is most favourable, and my curtains arrived within 24 hours! What's not to like? I shall certainly make Terrys my first choice in future, I likked the way the website was set out, very clear pricing etc… Read Full Review

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“Swift delivery”

Written on: 22/01/2015

Easy to use web site and delivery of the curtain track was within 24 hours. Very impressive… Read Full Review

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“Good service but website wrong”

Written on: 20/01/2015 by Salisburyvh74 (1 review written)

I ordered a curtain panel which, it turned out, was not properly described on the website. I did not want what I received and asked for my money back and my posting costs. I received an immediate reply and was very happy when Customer Services agreed the description needed changing and to reimburse me the full amount. So top marks for customer service but can't comment on the goods!… Read Full Review

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“very good service.”

Written on: 16/01/2015 by 415Adams (1 review written)

I ordered 2 pairs of check curtains which were for the same room. Unfortunately the checks weren't the same on both pairs, one pair were red at the top and the other had cream at the top which was half of a check. I wrote to customer service who were very helpful and they looked through their stock to find a pair that did match as I had sent a photo of both pairs. They even offered to get 2 pairs made for me from the makers. Excellent service… Read Full Review

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“Excellent service, excellent quality, excellent prices!”

Written on: 13/01/2015 by Holly.Lou (1 review written)

I recently ordered some fabric from Terry's Fabrics. The day after the order I had an email saying that it may arrive a few days late as they are waiting for some fabric from their supplier, and that they were extremely sorry if it had inconvenienced me. Well, first of all, it hadn't, as we don't move until March anyway, and secondly, I was just so pleased that they had kept me up to date - not like some places, they just keep you waiting, unsure of when to expect your delivery. Now, the day I… Read Full Review

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“Tab Top voile panels”

Written on: 13/01/2015 by ClintonCopeland (1 review written)

Terry's was the 3rd site I tried and the only one who had what I wanted. Exactly what I'd been looking for at a reasonable price. Ordered them right away on Friday evening and they were delivered on Monday morning. Ordering was simple and hassle free, order acknowledgment and despatch details were e-mailed promptly. When the goods came they were perfect, and look just great hanging at the window. Would recommend this company to anyone… Read Full Review

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“Excellent product and service”

Written on: 12/01/2015 by TrevonHoover (1 review written)

Very impresssed by customer services, efficiency, quality of product and value for money. I ordered the curtain pole and it arrived two days later despite me stupidly inputting my address wrongly! Fantastic quality pole at a very good price. Thank you Terry's Fabrics I would certainly recommend you and intend to make many more purchases in the future… Read Full Review

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“Exceptional Service! ”

Written on: 10/01/2015 by OurSliceofCountryLife (1 review written)

I was recommended Terry's fabric by a friend, and I am so pleased she shared this site with me. The Fabric is brilliant quality and the prices are extremely competitive, I've dealt with a lady via messaging (I ordered the wrong fabric) and the service I received was perfect! I can highly recommend this company on all fronts :)… Read Full Review

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“Brilliant Customer Service!”

Written on: 08/01/2015 by Fizzyp (1 review written)

I ordered Roman Blind cassettes on line and received them by courier within a couple of days, all very easy. When I fitted the blind I had a problem with the pull cord which was really due to the manufactures instructions. I emailed Terry's Fabrics, had a very speedy reply and and a spare part was dispatched. I discussed the problem further with the staff member , by email, and I suggested that if they had contact with the manufacturer, they may like to know that their instructions were… Read Full Review

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“Good Customer Service”

Written on: 06/01/2015

I ordered a curtain rod on the Friday, it arrived on the following Monday, well packaged and exactly matching the description given on the website. The website is easy to use, the ordering process simple and the fact that you can speak to a person on the phone very quickly is a bonus. I will certainly use this company again and would not hesitate to recommend them… Read Full Review

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“complaint satisfaction”

Written on: 25/12/2014 by ShyanneGrantham (1 review written)

I am a returning customer. Unfortunately one pair of curtains bought were faulted,They dealt with this problem swiftly,replacement arrived within two days excellent service as this is Christmas period.They could not be more helpful great communication would strongly recommend this company especially the professional way they dealt with my complaint .Well done Terry,s Fabrics… Read Full Review

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“Excellent and reliable service”

Written on: 18/12/2014

Shopping online with Terrys Fabrics was a hassle free and pleasant experience! The website provided lots of useful information including size and colour options, which helped with the selection process! . They dispatched a curtain sample efficiently, which was of good quality. Ordering the sample and curtains was straightforward. The curtains were dispatched immediately, and I received them within fewer days than expected! Also, that was around the Christmas period. Very impressive! The… Read Full Review

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“Excellent customer service”

Written on: 17/12/2014 by TyreseO'Neil (1 review written)

I ordered 3 Roman Blinds in store. Was told 2-3 weeks. Received phone call to collect after 2 weeks. Really pleased with Blinds . Nicely made. Easy to hang. Excellent customer service. Would not hesitate to recommend Terrys Fabrics… Read Full Review

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“Ordered some blinds the delivery was quick and on time...”

Written on: 16/12/2014 by Simeonc99 (1 review written)

Ordered some blinds the delivery was quick and on time but blinds had different edging as they were all for the same room I reported to Terrys blinds,they were very efficient in delivering replacement blinds which were OK then they arranged for free collection of the blinds to be returned. The staff were very helpful and efficient ,nothing seemed to be any trouble… Read Full Review

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