TerrysFabrics.co.uk Reviews - www.terrysfabrics.co.uk

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Latest Reviews

“On the ball. Great speedy response got them the order”

Written on: 17/04/2015

Found this company via Google when I was searching for material to make cushion covers. Site was easy to use and I was impressed with the choices and ease if use. Eventually selected their own offer of cushion covers but before ordering had a couple of questions re make up of cushion and fabric. My email requests to customer support were answered within minutes with thorough responses. I was able to then place the order with confidence. Cushions not yet received but am so far impressed… Read Full Review

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“GREAT QUALITY AND SERVICE !!”

Written on: 17/04/2015 by gillyn (1 review written)

Came across this company whilst online looking for café rods - prices looked excellent so placed an order. Amazed at how quickly they arrived and very well packaged. Hadn't expected too much in the way of quality as the price was so reasonable - but was very pleasantly surprised - excellent quality !!! shall certainly order again - and recommend to anyone !!! Many thanks Terrys Fabrics !!!… Read Full Review

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“Satisfied customer”

Written on: 15/04/2015

Having searched for 25mm wooden slat venetian blinds to replace plastic ones originally fitted in our conservatory some 7 years ago Terrys was one of the few companies offering ready made widths and drops to match. Some of the sizes were out of stock bur their customer service kept us up to date throughout. Despatch confirmation and tracking number was excellent which enabled me to liaise with their delivery company FedEx as I would need to be contacted to pop back home to receive the order… Read Full Review

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“Superb customer relationship.”

Written on: 12/04/2015 by 450Pennington (1 review written)

My wife and I selected some curtains we both liked, placed our order, the next morning we had an email telling us that our choice was temporarily out of stock, but would be available within a certain time, although disappointed we accepted the option. Our order was completed within 6 days. The curtains are of very good quality. Terrys Fabrics kept us informed throughout regarding order progress. We will certainly be buying from them again. Customer care is certainly above average… Read Full Review

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“Velux blind”

Written on: 10/04/2015 by 211Rice (1 review written)

Was near the completion of a house extension last summer when I decided to go onto Terrysfabrics and purchase our curtains, blinds, poles etc. went to fit one of the velux blinds on our bedroom windows last week and discovered that the fascia brackets etc was missing from the packaging. I emailed customer services straight away and explained my situation also indicating that I had bought the blinds some time ago. (Last august to be exact). I am delighted to say they came straight back to me… Read Full Review

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“Very happy to recommend buying through this company”

Written on: 10/04/2015 by Eden452 (1 review written)

Bought a set of curtains end of January 2015 which I liked very much, but as we were decorating the room they were going in, I didn't take them out of the packet. As we didn't get the room completed until April 2015,I was very concerned when I found a flaw in the curtains because it was some time after I had received the order. Thankfully the excellent Customer Service team dealt with the problem and provided me with a new set of curtains. I therefore have no hesitation in recommending buying… Read Full Review

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“Would recommend!”

Written on: 09/04/2015 by pchc (1 review written)

Company kept in touch re delivery and bedding arrived as arranged. Slight problem with a pillowcase speedily resolved and all emails answered very promptly. Customer service is excellent. Would certainly buy from again… Read Full Review

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“Decent quality, great prices, excellent customer service”

Written on: 08/04/2015 by LeahClem (1 review written)

Have used Terrys fabrics for a while now for curtains, curtain poles and voiles. I've always been happy with the products and find the website very easy to use. They always seem to have more choice than I ever find in department stores. I recently purchased a towel that I wasn't overly happy with and all it took was one email and they refunded me immediately. I can confidently recommend Terry's fabrics, being a customer for many years… Read Full Review

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“Excellent service !!”

Written on: 08/04/2015 by Hewitthk241 (1 review written)

Lovely curtains and cushions. Well packed and delivered promptly. Very happy and will be using Terry's fabrics again… Read Full Review

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“Great after sales service”

Written on: 07/04/2015 by 148Kemp (1 review written)

I ordered 2 Piazza curtain poles which arrived within 2 days and were of very good quality. I lost one of the fittings so emailed the company for a replacement. A response was sent within one hour to say a 2 replacements were in the post that day! What brilliant service. … Read Full Review

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“Outstanding Service from Terrys”

Written on: 04/04/2015 by Denzel293 (1 review written)

I ordered four Swish curtain tracks from Terrys, one of which proved faulty. As we had just had new windows fitted I had to canibalise an old 150cm track to fit a narrower window to give us privacy. I told Terrys and asked them to send me a replacement for the faulty 125cm track, but asked for a 150cm track to replace the canibalised one. I said I was happy to pay the difference. But Terrys replaced the 125cm track with one of 150cm at no extra charge, and included extra fittings in case I… Read Full Review

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“Customer service”

Written on: 01/04/2015 by nvFallon440 (1 review written)

Queried dimensions on curtain hold backs as this was critical for wall fixing. Reply came within an hour giving exact measurements and I was able to place an order the next morning.About 4 hours after ordering was informed goods were on the way- just can't fault service like this!… Read Full Review

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“Super fast service”

Written on: 27/03/2015 by yuMcDaniel154 (1 review written)

I purchased some curtain fabric from Terry's fabrics. It arrived very quickly on a roll rather than folded. Very nice quality and not expensive. Fantastic service And would recommend using Terry,s Fabrics to anybody wishing to make their own curtains… Read Full Review

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“Cassette Roman Blind Kit”

Written on: 24/03/2015 by broxwoodbarns (1 review written)

I ordered six cassettes for my two holiday cottages in November 2014. The aim was to make new blinds which would comply with new regulations regarding safety because we sometimes have families with children staying. It took me several months to make the blinds and when finally they were ready, I started to have the cassettes installed. Five of the blinds went up like a dream into the cassettes, but one blind just didn't work correctly, stiff, going up erratically and when finally level I just… Read Full Review

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“Excellent Quality Curtains”

Written on: 24/03/2015 by 120Butler (1 review written)

Fantastic service. Ordered 3 pairs of curtains and they arrived the next day. TerrysFabrics provided me with many samples to help me decide. Staff were most helpful when I phoned for advice. I was delighted with the quality of the curtains and they were very reasonably priced. I have already recommended TerrysFabrics to a friend. Thank you so much… Read Full Review

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“Service and Quality”

Written on: 24/03/2015 by Laynel450 (1 review written)

I recently purchased lining fabric and a Roman blind kit from Terry fabrics the quality of the lining was exceptional for the price charged and the blind kit was easy to use and again good quality without being over priced. Both items were despatched very promptly and very well packaged. … Read Full Review

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“Good quality and value for money”

Written on: 21/03/2015 by Chayaj85 (1 review written)

I ordered some curtains for my daughters bedroom. Ordering was easy and the price offered value for money. Customer Services were very helpful when I needed to contact them and they responded quickly. The curtains arrived quickly and I am really happy with them. They have been well made and the backout lining does it's job well. The header tape is nice and stiff and holds the pleats. The material is good quality and the pattern is gorgeous - perfect for a girls room. Overall I am very… Read Full Review

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“Excellent service and good quality mate.rial etc”

Written on: 16/03/2015 by lizzy45 (1 review written)

Good size samples received prior to deciding which material to buy. When I ordered the material for my curtains the service was excellent. The material was out of stock and delivery to the company delayed but they informed me straight away and told me they would send it "next day delivery" because of the delay, which was only 2/3 days. The parcel arrived, well packed with clear directions to check material before cutting etc. will definately use this company again. Great, Thankyou … Read Full Review

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“Well worth a look.”

Written on: 15/03/2015 by Heidyc260 (1 review written)

Fantastic range of material at a very reasonable price, helpful, knowledgable staff who always seem to go out of their way to help and a speedy delivery service- what's not to like. I used to live within visiting distance of Terry's and ,although being a non sewer was able to make many sets of curtains with the advice from the staff. Having moved to the other end of the country I find I can still shop at Terry's and get a fantastic service… Read Full Review

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“When I opened the curtains I ordered they were...”

Written on: 11/03/2015 by den_semmens (1 review written)

When I opened the curtains I ordered they were damaged. I emailed terrysfabrics immediately for a replacement. The response was excellent and I received a new pair of curtains the very next day which was amazing. I will recommend TERRYSFABRICS to all my family and friends… Read Full Review

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