TerrysFabrics.co.uk Reviews - www.terrysfabrics.co.uk

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Latest Reviews

“gorgeous lined voils”

Written on: 02/05/2015

The curtain quality is excellent,and beautifully made. This firm is the best to deal with, you receive emails to inform you on dispatch, and delivery, in all very helpful. A big thank you from a very satisfied customer. … Read Full Review

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“Excellent”

Written on: 01/05/2015 by Netwell (1 review written)

I have browsed this site several times in the past . In January I needed lining material, eyelet tape and rings as I was on a curtain project for my sister in-law. I had already bought the material at my local material shop (which is a 40 mile round trip). So I decided to order everything that was needed including poles to hang the curtains. My order was placed on Monday afternoon and arrived on Thursday afternoon, a very speedy delivery. Packaging was excellent and the quality was fantastic, I… Read Full Review

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“Treasure trove at Terrys Fabrics!”

Written on: 28/04/2015 by Bluebell01 (2 reviews written)

The Terrys Fabrics website is really well thought out and very 'user-friendly', as well as being responsive, making browsing a pleasant experience; pages load quickly and so don't take an age to access, which is a definite plus when you want to revisit specific pages! The fabrics are well described and very well photographed - I found that the clarity and accuracy of the images gave a pretty true representation of the actual fabrics; the ones I ordered looked as good as they had done in the… Read Full Review

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“service that went well beyond the call of duty”

Written on: 27/04/2015 by PaulineEly (1 review written)

I was keen to match some existing curtain rings, but the first set of rings that was sent by Terrys Fabrics consisted of two different batch numbers, only one of which was a good match. When I went back to Terrys to see if they could supply further rings in the right colour, they sent a whole new set of rings in the right colour, by courier, and said I could keep the previous set without charge. They were really helpful throughout, and I would recommend them to anybody… Read Full Review

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“Great service”

Written on: 24/04/2015

I recently have received two large orders for curtain material and lining from Terry's fabric. Good prompt delivery (even though offshore) and excellent quality of fabric. I had a small query as a novice curtain maker and this was dealt with within 24 hours by e mail. I had reason to ask for a VAT refund on both orders and this was also dealt with promptly and back in my bank within a few days. I have already recommended this company to my friends. It is always a concern placing an internet… Read Full Review

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“Superb Customer Service”

Written on: 23/04/2015 by Korbin184 (1 review written)

I had a problem with a length of curtain material purchased recently. I sent an email through the website and received a very quick response apologising for the problem and offering to replace the material - Perfect… Read Full Review

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“Super fast delivery. Order dealt with great efficiency.”

Written on: 20/04/2015 by CICCO (1 review written)

Fantastic service from start to finish. No hesitation to keep using this site. A vast variety of products and super fast delivery. Have used several times now and will keep using. Customer Services reply immediately and deal with any queries in a very efficient way. Definitely recommend!… Read Full Review

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“On the ball. Great speedy response got them the order”

Written on: 17/04/2015

Found this company via Google when I was searching for material to make cushion covers. Site was easy to use and I was impressed with the choices and ease if use. Eventually selected their own offer of cushion covers but before ordering had a couple of questions re make up of cushion and fabric. My email requests to customer support were answered within minutes with thorough responses. I was able to then place the order with confidence. Cushions not yet received but am so far impressed… Read Full Review

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“GREAT QUALITY AND SERVICE !!”

Written on: 17/04/2015 by gillyn (1 review written)

Came across this company whilst online looking for café rods - prices looked excellent so placed an order. Amazed at how quickly they arrived and very well packaged. Hadn't expected too much in the way of quality as the price was so reasonable - but was very pleasantly surprised - excellent quality !!! shall certainly order again - and recommend to anyone !!! Many thanks Terrys Fabrics !!!… Read Full Review

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“Fantastic Service”

Written on: 17/04/2015 by Phillipsar380 (1 review written)

I ordered a pair of Twilight ready made curtains. They were ordered at 2.00pm and arrived at 1.00pm the following day! Not only great service but lovely curtains too! This is the second pair of curtains I have ordered from Terry's and will definitely be ordering again. Very pleased with both the products and the speed of delivery each time. Thankyou… Read Full Review

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“Satisfied customer”

Written on: 15/04/2015

Having searched for 25mm wooden slat venetian blinds to replace plastic ones originally fitted in our conservatory some 7 years ago Terrys was one of the few companies offering ready made widths and drops to match. Some of the sizes were out of stock bur their customer service kept us up to date throughout. Despatch confirmation and tracking number was excellent which enabled me to liaise with their delivery company FedEx as I would need to be contacted to pop back home to receive the order… Read Full Review

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“Superb customer relationship.”

Written on: 12/04/2015 by 450Pennington (1 review written)

My wife and I selected some curtains we both liked, placed our order, the next morning we had an email telling us that our choice was temporarily out of stock, but would be available within a certain time, although disappointed we accepted the option. Our order was completed within 6 days. The curtains are of very good quality. Terrys Fabrics kept us informed throughout regarding order progress. We will certainly be buying from them again. Customer care is certainly above average… Read Full Review

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“Velux blind”

Written on: 10/04/2015 by 211Rice (1 review written)

Was near the completion of a house extension last summer when I decided to go onto Terrysfabrics and purchase our curtains, blinds, poles etc. went to fit one of the velux blinds on our bedroom windows last week and discovered that the fascia brackets etc was missing from the packaging. I emailed customer services straight away and explained my situation also indicating that I had bought the blinds some time ago. (Last august to be exact). I am delighted to say they came straight back to me… Read Full Review

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“Very happy to recommend buying through this company”

Written on: 10/04/2015 by Eden452 (1 review written)

Bought a set of curtains end of January 2015 which I liked very much, but as we were decorating the room they were going in, I didn't take them out of the packet. As we didn't get the room completed until April 2015,I was very concerned when I found a flaw in the curtains because it was some time after I had received the order. Thankfully the excellent Customer Service team dealt with the problem and provided me with a new set of curtains. I therefore have no hesitation in recommending buying… Read Full Review

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“Would recommend!”

Written on: 09/04/2015 by pchc (1 review written)

Company kept in touch re delivery and bedding arrived as arranged. Slight problem with a pillowcase speedily resolved and all emails answered very promptly. Customer service is excellent. Would certainly buy from again… Read Full Review

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“Decent quality, great prices, excellent customer service”

Written on: 08/04/2015 by LeahClem (1 review written)

Have used Terrys fabrics for a while now for curtains, curtain poles and voiles. I've always been happy with the products and find the website very easy to use. They always seem to have more choice than I ever find in department stores. I recently purchased a towel that I wasn't overly happy with and all it took was one email and they refunded me immediately. I can confidently recommend Terry's fabrics, being a customer for many years… Read Full Review

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“Excellent service !!”

Written on: 08/04/2015 by Hewitthk241 (1 review written)

Lovely curtains and cushions. Well packed and delivered promptly. Very happy and will be using Terry's fabrics again… Read Full Review

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“Great after sales service”

Written on: 07/04/2015 by 148Kemp (1 review written)

I ordered 2 Piazza curtain poles which arrived within 2 days and were of very good quality. I lost one of the fittings so emailed the company for a replacement. A response was sent within one hour to say a 2 replacements were in the post that day! What brilliant service. … Read Full Review

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“Outstanding Service from Terrys”

Written on: 04/04/2015 by Denzel293 (1 review written)

I ordered four Swish curtain tracks from Terrys, one of which proved faulty. As we had just had new windows fitted I had to canibalise an old 150cm track to fit a narrower window to give us privacy. I told Terrys and asked them to send me a replacement for the faulty 125cm track, but asked for a 150cm track to replace the canibalised one. I said I was happy to pay the difference. But Terrys replaced the 125cm track with one of 150cm at no extra charge, and included extra fittings in case I… Read Full Review

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“Customer service”

Written on: 01/04/2015 by nvFallon440 (1 review written)

Queried dimensions on curtain hold backs as this was critical for wall fixing. Reply came within an hour giving exact measurements and I was able to place an order the next morning.About 4 hours after ordering was informed goods were on the way- just can't fault service like this!… Read Full Review

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