TerrysFabrics.co.uk Reviews - www.terrysfabrics.co.uk

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Latest Reviews

“Cassette Roman Blind Kit”

Written on: 24/03/2015 by broxwoodbarns (1 review written)

I ordered six cassettes for my two holiday cottages in November 2014. The aim was to make new blinds which would comply with new regulations regarding safety because we sometimes have families with children staying. It took me several months to make the blinds and when finally they were ready, I started to have the cassettes installed. Five of the blinds went up like a dream into the cassettes, but one blind just didn't work correctly, stiff, going up erratically and when finally level I just… Read Full Review

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“Excellent Quality Curtains”

Written on: 24/03/2015 by 120Butler (1 review written)

Fantastic service. Ordered 3 pairs of curtains and they arrived the next day. TerrysFabrics provided me with many samples to help me decide. Staff were most helpful when I phoned for advice. I was delighted with the quality of the curtains and they were very reasonably priced. I have already recommended TerrysFabrics to a friend. Thank you so much… Read Full Review

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“Service and Quality”

Written on: 24/03/2015 by Laynel450 (1 review written)

I recently purchased lining fabric and a Roman blind kit from Terry fabrics the quality of the lining was exceptional for the price charged and the blind kit was easy to use and again good quality without being over priced. Both items were despatched very promptly and very well packaged. … Read Full Review

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“Good quality and value for money”

Written on: 21/03/2015 by Chayaj85 (1 review written)

I ordered some curtains for my daughters bedroom. Ordering was easy and the price offered value for money. Customer Services were very helpful when I needed to contact them and they responded quickly. The curtains arrived quickly and I am really happy with them. They have been well made and the backout lining does it's job well. The header tape is nice and stiff and holds the pleats. The material is good quality and the pattern is gorgeous - perfect for a girls room. Overall I am very… Read Full Review

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“Excellent service and good quality mate.rial etc”

Written on: 16/03/2015 by lizzy45 (1 review written)

Good size samples received prior to deciding which material to buy. When I ordered the material for my curtains the service was excellent. The material was out of stock and delivery to the company delayed but they informed me straight away and told me they would send it "next day delivery" because of the delay, which was only 2/3 days. The parcel arrived, well packed with clear directions to check material before cutting etc. will definately use this company again. Great, Thankyou … Read Full Review

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“Well worth a look.”

Written on: 15/03/2015 by Heidyc260 (1 review written)

Fantastic range of material at a very reasonable price, helpful, knowledgable staff who always seem to go out of their way to help and a speedy delivery service- what's not to like. I used to live within visiting distance of Terry's and ,although being a non sewer was able to make many sets of curtains with the advice from the staff. Having moved to the other end of the country I find I can still shop at Terry's and get a fantastic service… Read Full Review

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“When I opened the curtains I ordered they were...”

Written on: 11/03/2015 by den_semmens (1 review written)

When I opened the curtains I ordered they were damaged. I emailed terrysfabrics immediately for a replacement. The response was excellent and I received a new pair of curtains the very next day which was amazing. I will recommend TERRYSFABRICS to all my family and friends… Read Full Review

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“Beyond the call of duty.”

Written on: 10/03/2015 by Popeho426 (1 review written)

R ecently ordered a couple of king sized sheets. Unfortunately, after unpacking and washing discovered one was Super king size and the pack had been incorrectly labelled. I e-mailed Terry's to explain what had happened, not really expecting anything as I had discarded packaging. They proved me wrong and sent a replacement sheet straight away. I felt this was really excellent customer service and other companies, in our experience, have been far from helpful. The sheets were of very good quality… Read Full Review

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“Prompt, professional and fair”

Written on: 10/03/2015 by Joku (1 review written)

Had a faulty curtain delivered, but the team at Terry's came up with a few solutions and promptly. All via emails at my convenience. Fantastic service. Well done!… Read Full Review

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“GREAT CUSTOMER SERVICE”

Written on: 10/03/2015 by AntoineSalazar (1 review written)

I am in course of moving and ordered 3 sets of curtains from Terrys Fabrics as I have had really good items from them before. One set was out of stock and I was advised straight away. I explained I needed the other two sets and to cancel the others as it would have to go to a new address. I was thrilled with the response and everything I requested was arranged immediately. I shall definitely be reordering the curtains after moving… Read Full Review

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“great service”

Written on: 05/03/2015 by Blair366 (1 review written)

I made a mistake when measuring for my blinds hence wrong size when I arrived. Customer services could not have been more helpful in getting me replacements. Very quick to respond to my email and to sort the problem. Will definitely being using this company again… Read Full Review

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“Can't get better than this !”

Written on: 04/03/2015 by Maryvh (1 review written)

Very pleased with the service received from Terrysfabrics. I ordered the curtains on the Tuesday and had received and subsequently fitted them the very next day ! How is that for service ! The curtains more than met my expectations and were less than half the price of similar curtains I had viewed in NEXT… Read Full Review

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“Great service and value”

Written on: 04/03/2015 by phillip.mitchell (1 review written)

Found the curtains we wanted (which was initially Kaleidoscope) and then searched for cheapest using the brand/colour name. Terry's were significantly (20%) cheaper. Ordered them (+ poles). They arrived the next day (bit surprised)but one of the curtain pole finials were wrong. Dropped them an email and they arranged a correct replacement 2 days later. Couldn't be better. Oh, and loved the curtains… Read Full Review

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“basic need - but far from basic service!!!”

Written on: 03/03/2015

Made a simple request for the appropriate curtain track for our church kitchen 'store' area. Very basic request but the response was immediate! Very specific, very professional and very efficient.Ordered track immediately. I would use this company at any time - what efficient customer service! John \st \peter's Morley… Read Full Review

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“4 roller blinds”

Written on: 02/03/2015

I ordered 4 roller blinds from Terrys as they were the only online shop I could find that could supply me with the 3 different widths I wanted and in an acceptable colour. The delivery was very good, and the blinds were straightforward to put up. I personnaly have had a bit of a problem with some of the cords, but Customer Services have responded very quickly, and are sending new mechanisms for me to try. They have also said that they are passing on my comments to the supplier. So I would be… Read Full Review

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Annieji's Comment

Written on: 07/03/2015

The new mechanisms that were sent proved to be no better than the original ones, so I will have to buy new ones from elsewhere. This means that I have to retract my wholehearted recommendation. I will not be buying any more roller blinds from them.

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“Fantastic Curtains,fantastic price , fantastic service.”

Written on: 02/03/2015 by rlWiley95 (1 review written)

I ordered some curtains and paid normal postage and they arrived the next day.I was apprehensive about the quality as they were such a good price. When I saw them I couldn't believe how good they looked and how well they had been made. They obviously needed a little ironing as they had been folded in the packaging. I have just hung them on a lovely antique brass pole on the window on the landing and they look fabulous, and look a lot more expensive than they were. It is a long time since I was… Read Full Review

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“Excellent Value and Service”

Written on: 27/02/2015 by frbill (1 review written)

We ordered on the website late Wednesday evening, and even with the very helpful lady having to correct my mistake in the order, the parcel arrived (post free) on Friday afternoon. Excellent all around. We have used Terry's in the past, and would certainly use them again. Thank you for your excellent customer service and website… Read Full Review

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“Great products & service.”

Written on: 25/02/2015 by Siennan463 (1 review written)

We were very pleased with the speed of delivery but also extremely happy with the quality of our duvet set. We have used Terrys Fabrics before & they have never disappointed us, many thanks… Read Full Review

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“Honest brilliant retailer!”

Written on: 24/02/2015 by knightLjk (1 review written)

I purchased 5 sets of curtains and in searching for cushions to match found a website selling them cheaper, I emailed in using the price match form and was refunded the difference immediately! I will definitely be recommending them to all my friends, excellent service!… Read Full Review

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“Great satisfation!”

Written on: 24/02/2015 by Carraa135 (1 review written)

Ordered two pairs of curtains, with matching cushions and tie backs for our main bedroom. The curtains arrived the next day! by Fedex and despite any worries I had on quality they are excellent. Good material, really good value compared to High Street prices, very pretty pattern - cherry Blossom/Japanese Blossom - in red. Delighted. I had them hung in no time. I am having to return the tie backs as my curtains are too narrow for them - and this has been no trouble at all. Will definitely… Read Full Review

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