TerrysFabrics.co.uk Reviews - www.terrysfabrics.co.uk

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Latest Reviews

“First time buyer!”

Written on: 30/06/2015 by ArelyCochrane260 (1 review written)

I,m a new customer and a very happy one! My voile curtains are lovely quality and great value for money. A slight delay with delivery but customer service was excellant! Kept me informed without any prompting! Not one phone call needed!No more shopping round for me, straight to Terrys!Good job!… Read Full Review

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“Excellent customer service”

Written on: 30/06/2015 by scratmandoo (1 review written)

I have been using this company for several years and I have always been impressed by the prices and the quality of the fabric. However, it was when I encountered a problem with an item that I felt compelled to write this review as it was handled so well. Unfortunately an item that I had purchased (a roller blind kit) broke after a few uses so I contacted the company expecting a long drawn out battle but my initial email was almost immediately responded to and I was informed that a replacement… Read Full Review

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“Top Marks for Terrys ”

Written on: 30/06/2015 by JEthel (1 review written)

This was the first time I had shopped online with Terrys Fabrics. Great value for money and service was really fast. Quality of curtains was great and I, or rather my husband, will be hanging them later on. I can't wait. Thank you… Read Full Review

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“Great value and good customer service”

Written on: 29/06/2015 by MyNameIsLiam (1 review written)

We kitted out a lot of our new house with good quality curtain rails, blinds and curtains at a fraction of the cost we'd have paid elsewhere. We have since used Terry's Fabrics for more blinds, and have only had one problem - the mechanism on a roller blind did not work properly. After contacting their customer service, we received the new working part together with an apology in a couple of days. I would heartily recommend them!… Read Full Review

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“Blackout Curtains and Bedspread”

Written on: 29/06/2015 by qrMacKinnon230 (1 review written)

I had been looking for some time for a beadspread and curtains. I found Terrys Fabrics online and found just what I had been looking for. I ordered them at 12.30 one day and they arrived at 11.30 the next day, and only used standard delivery. How brilliant is that. I will be using this company again and will recommend it to others… Read Full Review

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“Customer service”

Written on: 26/06/2015 by geAlexander460 (1 review written)

Ordered fabric Roar for Roman blinds and kits. Material and kits brilliant. Gemma at customer service an absolute star in helping me with my order. Excellent service thank you, will definitely use Terry's fabrics again and recommend to my friends… Read Full Review

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“Fantastic Service ”

Written on: 25/06/2015

I have used this site a few times and am very happy with everything from ordering to delivery and quality of items. Would definitely recommend Terrys Fabrics. Well done… Read Full Review

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“Excellent customer service”

Written on: 17/06/2015

Terry's took great care with my order. One item wasn't in stock and I was informed immediately and given the option to have part of my order delivered straight away. I wasn't in a rush for the items and so I opted to wait a few extra days (the item was ordered very quickly and they advised me of delivery dates). My order came very well packaged and so everything arrived safely. There's a good choice of quality items at very competitive prices and with this level of excellent service I wouldn't… Read Full Review

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“Excellent Service!”

Written on: 17/06/2015 by KamronStephenson (1 review written)

This is the first time I used Terry's Fabrics and was very impressed with their service. I placed my order online on Saturday and received my material on Tuesday. The material is very good quality and I was really pleased I received it so quickly. I had a small query which I emailed to Terry's Fabrics and received a reply the same day. I would certainly use Terry's Fabrics again and will,recommend it to my sewing friends… Read Full Review

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“Best customer service ever ”

Written on: 15/06/2015 by Claire765 (1 review written)

I had initially ordered 2 curtain poles and a pair of curtains. There had been a slight issue with the order, in particular the poles in which one had been out of stock. After a few days I had not received them so I called customer services and they dealt with this immediately sending out my order with a longer pole to replace the out of stock one (for no extra cost). I got them the next day and all the items were lovely and as advertised. The curtains I orders are stunning in my living room… Read Full Review

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“great service”

Written on: 14/06/2015 by byBeebe336 (1 review written)

Terrys fabrics have given great service good quality and prompt delivery. Would recommend them to anyone… Read Full Review

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“Questions answered”

Written on: 12/06/2015 by Figueroacz183 (1 review written)

I had a query regarding Roman blinds my question was submitted by email I very promptly got an acknowledgement followed shortly after by an answer, this prompted a further question which again was responded too very quickly plus a link to more information on their web site, great service thank you… Read Full Review

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“Great service, delivery, and product”

Written on: 12/06/2015 by Norwood332 (1 review written)

Have never bought fabric via the internet before this. Very prompt delivery, fabric well packaged. Was not disappointed with the quality. Had a slight issue which was resolved promptly and politely by the customer service team (via email and telephone). Fabric is of a good quality which has worked well. I had previously ordered a sample which was also sent out promptly. Really can't fault anything. All round good service for a good product. Thanks… Read Full Review

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“Excellent customer service”

Written on: 11/06/2015 by ValerieJoy (1 review written)

Easy use of website. Next day delivery when goods in stock. Excellent quality. Customer service department keep you informed at all stages - brilliant! Thank you… Read Full Review

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“Big Stores, Watch and Learn!”

Written on: 11/06/2015 by ndar71 (1 review written)

After spending ages sourcing curtains for my bedroom, I found what I was looking for and for a reasonable price at Terry's Fabrics. I had never come across this company or their website before and ended up ordering 2 pairs of curtains, a curtain track and tie backs etc, hoping that all would be good. I was pleasantly surprised and very impressed when my order arrived after two days. Unfortunately one of the headings on only one curtain was faulty. I contacted customer services and they sent me… Read Full Review

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“Faulty Blind”

Written on: 10/06/2015 by eshlad (1 review written)

After fitting a blind supplied by Terrys Fabrics,I noticed a fault which meant that the blind did not operate properly,I sent an email off to customer services explaining the problem,within two days they had sent a replacement blind..no quibbles..now that's what I would call excellent customer service. … Read Full Review

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“Store with excellent customer service and products.”

Written on: 08/06/2015 by Toby454 (1 review written)

All purchases from Terrys have been exactly what I wanted and not available in the high street. Orders delivered promptly and well packaged. I have had one problem with an items quality and it was rectified immediately. It is a refreshing change to deal with a company who value their customers and give 5 star customer service… Read Full Review

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“Excellent service,good quality curtain fabric,great value”

Written on: 04/06/2015

Pleased to be able to get fabric swatches posted all free of charge and prompt delivery,enabling to get just the right fabric.Once ordered delivery was less than 48 hours… Read Full Review

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“Use Terry's Fabrics with 100% confidence! excellent...”

Written on: 04/06/2015 by Aryana253 (1 review written)

i spent four hours looking & adding to the basket from a different well know store only to get to check out & all but one thing i had chosen was out of stock, i was so mad, so i looked for another web site that had "something a bit different" in the was of patterns & prettiness, & i found Terry's Fabrics, all i can say is wow!! i did my first order & within 48 hours it had been delivered, i then ordered another duvet to make into curtains & again it was here with 48 hours & the fact that you… Read Full Review

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“Faultless speedy service.”

Written on: 02/06/2015

I cannot praise terrysfabrics enough.I ordered 4pairs of voile curtains and even though I didn't opt for next day delivery I received them less than 24 hours later! They were of excellent quality for a great price and exactly what I was looking for to line the canopy of my gazebo. I wouldn't hesitate to purchase from them again or to recommend them. Thank you for such an excellent service… Read Full Review

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