TerrysFabrics.co.uk Reviews - www.terrysfabrics.co.uk

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Latest Reviews

“Excellent quality and service”

Written on: 21/05/2015

Having used Terrys Fabrics over a 5 yr period, it is satisfying to find a Company that consistently provides quality products and excellent customer support. Whenever i have had any questions or problems, the response has always been positive and support has been faultless. I will continue to use this Company for all my blinds and curtains. Online shopping at its best!… Read Full Review

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“Excellent customer service.”

Written on: 21/05/2015 by binxter (1 review written)

I ordered two pairs of curtains which arrived very promptly but unfortunately there was a problem with one pair. Contacted them by e-mail and they asked if it was possible to send a photo of the problem as this would greatly reduce the time it would take to sort out.Had a quick response and a replacement pair sent out immediately. Will definitely be using this company again… Read Full Review

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“FANTASTIC VALUE AND VERY VERY HELPFUL.WILL ALWAYS USE...”

Written on: 20/05/2015 by stevib (1 review written)

WHAT A FANTASTIC FIRM,WE PURCHASED THREE PAIRS OF GREAT VALUE CURTAINS.WE WANTED WHITE BUT WITH WHITE LININGS.WE HAVE HAD THE CURTAINS FOR ABOUT SIX WEEKS,AND ONLY THIS WEEK DECIDED TO PUT THE CURTAINS UP.JUST OUR LUCK ONE PAIR HAD A DIFFERENT LINING TO THE OTHERS.THINKING THAT TIME HAD PASSED I DECIDED TO CONTACT TERRYS EXPECTING TO PAY FOR A NEW PAIR.OH NO WITHIN 24HRS A NEW PAIR EXACTLY WHAT WE WANTED ARRIVED TO MATCH THE OTHERS.NOT ONLY THAT I HAVE EVEN BEEN GIVEN A FREE POSTAGE LABLE TO… Read Full Review

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“Best ever curtain and bedding site on the web!”

Written on: 15/05/2015 by Christie404 (1 review written)

I very rarely write reviews but on this occasion Terrys fabrics deserve a big well done. The web site is excellent, full of the detail that others omit, with an excellent range of products, the ordering system is also very simple. Our order was delivered within 24 hours! . The bedding seems of good quality and well worth the cost, a very happy customer would recommend to others without hesitation… Read Full Review

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“Curtains are lovely and better than expected. ”

Written on: 15/05/2015 by 362Kenney (1 review written)

We bought the Alaska curtains in black and red. Quality is much better than I expected and they look fantastic in our bedroom. We did notice a strange burnt rubber smell after day 1 of hanging the curtains. I'm not sure what caused this but when the sun shone at the curtains it was worse. However we contacted customer service and Gemma was very helpful and arranged a new pair to be sent to me. The new pair are much better and there seems to be no smell so very happy… Read Full Review

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“A Brilliant service. Would not hesitate in using again.”

Written on: 15/05/2015 by paulfromberkshire (1 review written)

I ordered 4 curtain poles around 4pm and paid £3 extra for next day delivery, but didn't think i would get them until the day after as i'd missed the cut off. However they were delivered at 8.30am the next day. Brilliant service. If only all companies could be this prompt. I will definately be using again… Read Full Review

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“Good old fashioned customer service!”

Written on: 14/05/2015 by NickyMB (1 review written)

After taking advantage of the free sample service offered and choosing tracks and curtains, Terry's Fabrics made the ordering and delivery process simple and easy. Unfortunately one of the curtains had a fault which could only be seen when hung and with the daylight showing through, No problem! a quick call and photo through to customer service and a few hours later an apology and the option to a discount or replacement pair which have now been dispatch and a returns label sent over for the… Read Full Review

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“Excellent customer service”

Written on: 09/05/2015 by eoSchmitt18 (1 review written)

I needed to cancel an order. Customer services dealt with it most efficiently, no fuss, no bother. I'm impressed… Read Full Review

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“Wow, Excellent Company A Must for online shoppers”

Written on: 07/05/2015

Customer service is BRILLIANT, COMMUNICATION with staff members is second to none, the delivery from when you order to receiving goods is super fast, QUALITY of goods is AMAZING. EVERYBODY should give them a try… Read Full Review

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“What great service!”

Written on: 05/05/2015 by Lacroixzh18 (1 review written)

We have recently bought two blackout blinds for our kitchen from Terry's fabrics. They are excellent quality and look wonderful. We did however have a small issue with one of them as there was a slight printing error within the flower pattern on one of the blinds. Terry's fabrics were extremely quick to respond and send out a replacement free of charge. The email response was also very speedy too. We have no hesitation at all in recommending this company to anyone. We will be back too!… Read Full Review

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“gorgeous lined voils”

Written on: 02/05/2015

The curtain quality is excellent,and beautifully made. This firm is the best to deal with, you receive emails to inform you on dispatch, and delivery, in all very helpful. A big thank you from a very satisfied customer. … Read Full Review

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“Excellent”

Written on: 01/05/2015 by Netwell (1 review written)

I have browsed this site several times in the past . In January I needed lining material, eyelet tape and rings as I was on a curtain project for my sister in-law. I had already bought the material at my local material shop (which is a 40 mile round trip). So I decided to order everything that was needed including poles to hang the curtains. My order was placed on Monday afternoon and arrived on Thursday afternoon, a very speedy delivery. Packaging was excellent and the quality was fantastic, I… Read Full Review

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“Treasure trove at Terrys Fabrics!”

Written on: 28/04/2015 by Bluebell01 (2 reviews written)

The Terrys Fabrics website is really well thought out and very 'user-friendly', as well as being responsive, making browsing a pleasant experience; pages load quickly and so don't take an age to access, which is a definite plus when you want to revisit specific pages! The fabrics are well described and very well photographed - I found that the clarity and accuracy of the images gave a pretty true representation of the actual fabrics; the ones I ordered looked as good as they had done in the… Read Full Review

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“service that went well beyond the call of duty”

Written on: 27/04/2015 by PaulineEly (1 review written)

I was keen to match some existing curtain rings, but the first set of rings that was sent by Terrys Fabrics consisted of two different batch numbers, only one of which was a good match. When I went back to Terrys to see if they could supply further rings in the right colour, they sent a whole new set of rings in the right colour, by courier, and said I could keep the previous set without charge. They were really helpful throughout, and I would recommend them to anybody… Read Full Review

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“Great service”

Written on: 24/04/2015

I recently have received two large orders for curtain material and lining from Terry's fabric. Good prompt delivery (even though offshore) and excellent quality of fabric. I had a small query as a novice curtain maker and this was dealt with within 24 hours by e mail. I had reason to ask for a VAT refund on both orders and this was also dealt with promptly and back in my bank within a few days. I have already recommended this company to my friends. It is always a concern placing an internet… Read Full Review

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“Superb Customer Service”

Written on: 23/04/2015 by Korbin184 (1 review written)

I had a problem with a length of curtain material purchased recently. I sent an email through the website and received a very quick response apologising for the problem and offering to replace the material - Perfect… Read Full Review

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“Super fast delivery. Order dealt with great efficiency.”

Written on: 20/04/2015 by CICCO (1 review written)

Fantastic service from start to finish. No hesitation to keep using this site. A vast variety of products and super fast delivery. Have used several times now and will keep using. Customer Services reply immediately and deal with any queries in a very efficient way. Definitely recommend!… Read Full Review

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“On the ball. Great speedy response got them the order”

Written on: 17/04/2015

Found this company via Google when I was searching for material to make cushion covers. Site was easy to use and I was impressed with the choices and ease if use. Eventually selected their own offer of cushion covers but before ordering had a couple of questions re make up of cushion and fabric. My email requests to customer support were answered within minutes with thorough responses. I was able to then place the order with confidence. Cushions not yet received but am so far impressed… Read Full Review

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“GREAT QUALITY AND SERVICE !!”

Written on: 17/04/2015 by gillyn (1 review written)

Came across this company whilst online looking for café rods - prices looked excellent so placed an order. Amazed at how quickly they arrived and very well packaged. Hadn't expected too much in the way of quality as the price was so reasonable - but was very pleasantly surprised - excellent quality !!! shall certainly order again - and recommend to anyone !!! Many thanks Terrys Fabrics !!!… Read Full Review

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“Fantastic Service”

Written on: 17/04/2015 by Phillipsar380 (1 review written)

I ordered a pair of Twilight ready made curtains. They were ordered at 2.00pm and arrived at 1.00pm the following day! Not only great service but lovely curtains too! This is the second pair of curtains I have ordered from Terry's and will definitely be ordering again. Very pleased with both the products and the speed of delivery each time. Thankyou… Read Full Review

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