I had contacted this company amongst others to quote for an awning. Very pushy staff member on telephone insisted my husband be at the appointment despite my telling her repeatedly that I would be making the decision on this matter myself and my husband was not required. She would not make the appointment to see me on my own. I felt extremely insulted by this telephone conversation and was appalled at this attitude. Surely it is the customer who is able to decide who is to be at an appointment; my husband had already agreed that I could go ahead with this and this was our right to decide who is and is not there at an appointment. I later sent an email to Nationwide's customer services regarding this but they have not even bothered to reply. Since making enquiries with Nationwide, I have had an appointment with another big well known awning company; they were quite happy to call roundto discuss it with me without the husband being present, measure and quote and I have since paid the deposit and look forward to my awning. I really think Nationwide Awnings need to change their chauvanistic attitude towards women and they also need to take a good look at their non existent customer service.

After contacting Nationwide i found the service excellant from the top down. The firm is polite without the "pushey" salesman. They listen to your requirements and where possible they are only to pleased to help. The quality of the finished item is well presented and manufactured to a very high standard. I have no hesitation in recommending this firm if you require a high quality product that is reasonable in the price. A well satisified customer. Ian Leggett