Keeleys Blinds - www.keeleysblinds.co.uk

Keeleys Blinds - www.keeleysblinds.co.uk
★★★★☆
4.4
88.0% of users recommend this
  • Value For Money

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Latest Reviews

“Amazing Blinds”

★★★★★

written by M.Steel on 28/09/2018

I ordered my first blind from Keeleys Blinds after being let down by another supplier. I submitted the recess measurements and my choice in vertical blind and I was so happy when it arrived. The blind fitted perfectly, the quality was fantastic and I am so happy with my purchase. I have went on and ordered a further two this morning. We are a forces family and we move regularly so I didnt want to pay over the odds for the blind, I paid under £40 for a blind of excessive width. I will always be ordering my blinds from here in the future.

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“Terrible customer service”

★☆☆☆☆

written by HLBEN on 11/04/2018

I ordered a wooden venetian blind, and I spoke to an advisor on the phone as I was ordering online and was advised I would receive my blind in approximately 5-7 working days. In reality It took a total of 15 working days to be delivered to me, I made numerous phone calls chasing up my blind and was told on several occassions it had been dispatched when it clearly had not been. At other times the delivery company was blamed, when tracking showed they had not even received the package at their depot. Numerous times I was told to email customer services if I had a complaint and they would reply within 24 hours! I was also told the 5-7 working days was 'an approximate estimate', I think 15 working days is rather stretching the word approximate. I spent a total of 5 days waiting in for a delivery after being told 'my blind would probably be delivered today'. Absolutely shocking service, with no regard for customers at all. The delivered blind was actually ok, but will I order from this company again? A resounding NO.

Was this review helpful? 3 0

“Do not use”

★☆☆☆☆

written by jls84 on 26/04/2017

FDO NOT USE THIS COMPANY Wish I'd have listened to the reviews I read which were bad. Ordered a blackout blind, standard blind delivered. Delivery paperwork states blackout blind but company denied this. Now stuck with a blind I can't use. They won't refund or exchange and they were very unhelpful on the phone, they said unfortunately that was what I ordered (which it wasn't) Go with someone else. This company is a phoney Hope this helps

Was this review helpful? 3 0

“Excellent Company”

★★★★★

written by GianniCleveland on 22/04/2017

Very efficient company, from the first phone call asking for advice and timescales. They took the blind measurements to check that everything was in stock with the supplier before I ordered, which it was. I then placed the order online and the blinds were received a week later as estimated and packed very well. All in all a very good experience!

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“Great blinds, fast delivery and most competitive”

★★★★★

written by Np1980 on 22/03/2017

I bought my blinds after initially using a competitor (blinds2go) - their prices increased when I went back to reorder so decided to shop around. Found Keeley Blinds were the most competitive in the market. Ordered a sample which matched my white 63mm slatted blinds from another company. Installed today and they're fabulous. Great quality, easy to install.

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“absolutely incompetent”

★☆☆☆☆

written by on 29/12/2016

ordered 6 blinds sized in inches 5 of which were wrongly converted by sales person (a service they claim is faultless ) entering wrong dimensions. This accepted and then later denied. Was basically told tough my problem not interested. Then discovered wrongly converted sizes (which should have all been equal) were in fact all odd lengths. Then offered to remake the differing length blinds but ONLY TO THEIR WRONGLY CONVERTED MEASUREMENTS Customer service Non existent Quality control rubbish Would I buy/recd. them absolutely not They seem to always be offering discounts (they probably need to) quality control and common sense is a missing factor with this company dont risk it Very unhappy ex-customer

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“Order”

★★★★★

written by 267Jorgensen on 24/12/2016

Very pleased with the ease of ordering & delivery time quality very good phoned to inquire about extra item's they were very helpful & plight

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“Venetian blinds”

★★★★★

written by Camaroz28 on 19/06/2016

I have ordered all my Venetian blinds from here for the past few years. Amazing quality and wouldn't use anywhere else now! Delivery is always on time or early than expected and so easy to put up. Thank you.

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“Great product and company”

★★★★★

written by HighlandWifey on 03/04/2016

The website was very easy to navigate with lots of choice. I ordered a roller blind for a pair of French doors. The instructions for measurements were very easy to follow and resulted in a perfect fit in the recess. The winding mechanism and chain operate really smoothly and the blind looks great. It was a speedy turnaround from ordering to delivery and the item was well packaged. I was delighted not to have to pay a postal premium for living in the Highlands and would recommend this company to anyone wanting a blind. Thanks.

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“Very Satisfied Customer”

★★★★★

written by Lyric438 on 24/02/2016

I am not one to write reviews, positive or negative, however I was so happy with this product that I have been moved to change that in this case! I wanted to write and thank you very much for my Venetian blind. I am so happy with it, the fit and quality, the easy of putting up and ease of use, are all excellent. Not to mention the very affordable price and ease of ordering. I ordered and the blind arrive within a week. I wanted to let you know how pleased I am with everything.

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“Happy customer”

★★★★★

written by sarahG2003 on 07/01/2016

I have always used keeleys blinds and will continue to do so. Easy web site to use.Great customer service and great quality blinds. Always happy with my orders .Highly recommended to my friends and family.

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“Excellent service and Fantastic product !”

★★★★★

written by Birdxz202 on 22/07/2015

I've just received my fourth set of wooden Venetian blinds, and once again I'm delighted ! The service is outstanding. The blinds always fit to perfection and look stunning. I was initially a bit concerned that the quality might not be too good especially given the low prices, but once I received my first set, I was hooked ! They look expensive and very classy. I've recommended several friends, something I'm always a bit wary of in case of a problem, but they've all been equally delighted. All I need now is for Keeleys to send someone round once a week to dust them !

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“I love my black out blind!!!”

★★★★★

written by on 03/06/2015

Hello, I just wanted to say a huge thank you for my blackout blind for my little boy''s room. It''s a great colour and it fits perfectly, I was so excited when it arrived and it looks perfect in his room.....Thank you so much :) I was worried that I had bought from a site I had never been recommended to and I can say that they are genuine and I am very happy with my blind. Thanks Keeley Blinds and I have now recommended you to my sister in-law!! From Laura

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“The epitome of good service”

★★★★★

written by OldBowlingGreenInn on 19/02/2015

I cannot praise this company too highly - it is indeed very refreshing to have a human handling enquiries and responding quickly - and in English too! My emails were answered efficiently and promptly and my order of three venetian blinds was manufactured and despatched in the time scale quoted. A small amount of damage caused by rough handling during transit was sorted quickly and without question; and without waiting for a response from the carrier. The blinds supplied are well made and were a competitive price. No hesitation in recommending Keeleys Blinds.

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“Fabulous blinds”

★★★★★

written by on 11/02/2015

We ordered two made to measure blinds in the Cheshire wood range. I was a bit worried about the quality as the price was very reasonable. However they arrived a week later and they look fantastic. I had used the free sample service to choose the best colour match to my existing kitchen cupboards and the blinds are true to the sample colour. I chose string rather than tape and they look very well made and have an excellent finish.

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“Samples and colour of blinds do not match !”

★★★☆☆

written by Jillymo on 20/10/2014

I placed my ordered for the blinds with ease, the sales dept were very helpful and answered questions with a pleasant manner. My only gripe with this company is :- I asked for samples so that i could choose the 'exact colour', i chose the expresso white. I was disappointed when they arrived due to the fact they were not the same white as the sample, this i questioned with the company. The blinds were collected, i had taped the sample onto one of the spare slates so you could clearly see the difference in colour. The blinds arrived back stating they were the correct colour, i had two samples of expresso white both different in colour ! What is the point of sending samples if that is not the colour the customer receives ? In my view it is pointless and my question now is if i were to order more of these blinds in the future would they match with the existing one's.....it seems it is pot luck with regard colour but i must add value for money with regard too price.

Jillymo's Response to Jillymo's Review

Written on: 21/10/2014

I am ' very disappointed ' with these blinds, my fitter attempted to fit one of them to find it did not hang correctly.
Not only did it not hang correctly many of the slats were badly split or damaged.
In my first review i marked these blinds as value for money I'm now beginning to regret buying them, the item's spend more time in the post back to the company than where they should be hanging at my windows !
I'm beginning to wonder if i have been sent out factory rejects.

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Was this review helpful? 0 0

“Excellent”

★★★★★

written by Clay468 on 16/07/2014

I ordered a variety of different blinds, every thing was so easy. I placed my order on line and my blinds arrived promptly and of excellent quality.They look great and were very straight forward to fit with good quality fixtures and fittings.I would highly recommend your services to family and friends.

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“Excellent service Excellent quality Decorating soon...”

★★★★★

written by Paullh on 22/05/2014

Excellent service Excellent quality Decorating soon so will be ordering again I ordered on line but when i needed to speak to somebody they were very polite and friendly and dealt with my enquiry very quickly.

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“Great blackout blinds!”

★★★★★

written by spencernic on 22/05/2014

We ordered 2 blackout blinds for our children's bedrooms. They were great value for money and of excellent quality. We've had them in place for a while now and are really pleased with the results. We would highly recommend Keeleys Blinds for children's blackout blinds.

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“Really easy service to use. Choice of styles and...”

★★★★★

written by AnastasiaMonaghan455 on 22/05/2014

Really easy service to use. Choice of styles and colours is huge and samples were sent to us before we decided. Delighted with our blinds so quick and simple to fit, wish we had thought about it sooner!!

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