California Shutters Reviews - www.californiashutters.co.uk

★★★★☆
4.5 / 5
668
93% of users recommend this
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Media Gallery for California Shutters - www.californiashutters.co.uk

California Shutters - www.californiashutters.co.uk
California Shutters - www.californiashutters.co.uk
California Shutters - www.californiashutters.co.uk
California Shutters - www.californiashutters.co.uk
California Shutters - www.californiashutters.co.uk

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Latest Reviews

★☆☆☆☆

“The worst delivery service”

Written on: 23/06/2016 by Lawsonxy285 (1 review written)

I read the other reviews and took a gamble on them listening to their customers and sorting out their delivery service. I was very wrong. I went for the express service and had to contact them after the 3 weeks to ask what was going on. They told me the shutters were being delivered that day. No promised txt the day before hand to confirm. Didn't matter as they never showed. The did turn up with out notice the following working day and left a missed delivery note which said they will try the… Read Full Review

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★★★★★

“Outstanding customer service”

Written on: 11/02/2016 by MarkusLondon (1 review written)

I had several problems on my order through not quite folloing the instructions on the californian shutters website. A lady from the customer service team rang me and carefully went through my entire order of 8 windows to ensure all my mistakes were resolved - could not thank enough for this, an excellent touch not seen in many companies these days. My shutter blinds arrived in 7 weeks in perfect condition, they are identical to ones my friend got for literally 3 times the price. have… Read Full Review

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★★☆☆☆

“Reasonable quality but terrible courier service - avoid!”

Written on: 07/02/2016 by AusCat (2 reviews written)

The first set of shutters I ordered did not arrive complete on the agreed delivery date. Apparently the van driver could not fit all the boxes in the van but did not think to tell us this until he arrived. I therefore had to take another day off work at short notice to facilitate this. I also received an email apology from California Shutters which was reassuring. On the basis that California Shutters appeared to be taking action to improve their service I ordered another similar set of… Read Full Review

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★☆☆☆☆

“Non existent delivery and refusal to help!”

Written on: 05/10/2015 by Hall117 (1 review written)

We ordered temporary blinds for our new house and paid the high delivery charge (in relative terms to the price of the order). They were not delivered within the time frame nor the following days. The delivery tracking was claiming that they were delivered to our house, however with some random name and they were nowhere to be found. No neighbours had received them either. Days passed and after persistent contact, California Shutters called the delivery company who said maybe they'd been… Read Full Review

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★★★★★

“3 years on”

Written on: 27/08/2015

Bought the shutters in 2012. They were beautiful when they arrived and now, 3 years later, they are just as lovely. The measurements were absolutely spot on which was something that I was a bit concerned about. I deliberately left the review for a few years to see how well they would wear as they are in my bathroom. They have worn very well and I am as happy with them today as I was when they first arrived in October 2012. There was nothing that I could find to criticise or dislike about them… Read Full Review

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★★☆☆☆

“Poor Delivery”

Written on: 01/04/2015 by McKenna239 (1 review written)

Placed two separate orders for shutters, both were late having been promised them on a particular day. The 'girls on the phone' were very patronising making excuses of it being their supply chain failure, and not that of California Shutters (over and over again). They stated that the driver had been to the house, and no one was in, despite my partner waiting in for a total of 5 days! Really disappointed and let down, considering the actual product is quite good but the logistics really let… Read Full Review

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★★★☆☆

“Customer Service lets them down”

Written on: 30/03/2015

I have to start by saying the shutters are beautiful and very easy to fit but the problems getting there should have been non existent. No email to say they were on their way, they just turned up one day. We arranged for a shutter fitter to come on the Saturday morning to fit them. First box opened was the frame. Should have been outside mount, outside mount written on box but inside mount sent. Rang company up, they said send pictures and they would get back to us asap, thinking perhaps we… Read Full Review

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★★★★★

“Excellent Product simple to Install”

Written on: 17/03/2015 by MIickWhitehurst (1 review written)

It's takes a few weeks for the shutters to arrive.I was nervous about how good the quality would be.No fears on that score,the quality could not be faulted.The video on the website showing how to install the shutters made it seem very easy-it was!Getting your head around how to arrange the shutters on the hinges was the only minor hiccup. Overall could not fault either the product or the customer service.Would definitely recommend this product.Do not fall into the trap that the more expensive… Read Full Review

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★★☆☆☆

“Could be so much better”

Written on: 14/09/2014 by tpablett2 (1 review written)

It has been a while since I purchased the shutter - but I have to say I was pretty disappointed. I ordered three of the shutters all with various issues: Shutter 1 (lounge) - this was entirely my fault, I stupidly measured incorrectly and got a shutter far too small for the window. Anyone buying these please just make triple sure - I was stupid and rushed it. Shutter 2 (bedroom) - unfortunately when the professional builders installed it, they pointed out that the wood has somewhat worped… Read Full Review

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★★★★★

“What a transformation!”

Written on: 10/06/2014 by 1KRoberts (1 review written)

We love our new shutters. They came well wrapped and in perfect condition. We were initially just going to go for full height shutters but having spoken to the advisor over the phone we decided to split each door with a midrail and independently opening top and bottom shutters with concelled pushrods. Easy to install and really versatile as we are able to regulate the light to perfection with such big windows. Another room in the house is now screaming out for a makeover...will be… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 09/06/2014 by 222Muir (1 review written)

Waited forever for my delivery and then was told they had sent me the wrong order. They were very rude and sarcastic. Shocking. Poor quality blinds. I will not be using these people again. Hilary Blinds might be more expensive but the service is 100% better… Read Full Review

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★★★★★

“Exceptionally manufactured product”

Written on: 05/06/2014 by GaryDM (1 review written)

I am very pleased with the shutters. I was pleasantly surprised at the build quality, and the accuracy with which they met my measurements. Assembly was simple due to the high standard of manufacturing and logical design. I can thoroughly recommend this product… Read Full Review

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★☆☆☆☆

“Cheap Plastic Looking Blinds”

Written on: 05/06/2014 by lbraeley (1 review written)

Cheap Looking Blinds from California Shutters I assume the other reviews on here have been written by the company themselves as my blinds took 3 months to arrive and then the most hideous, tacky blinds were what I received. They are not white painted wood as was described but was coated in a plastic laminate and the blinds are so chunky that they look cheap and even when fully open make my room dark and dull. Upsetting as I have very large Victorian windows! As I laid the blind on my window, a… Read Full Review

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★★★★★

“Sylish,very happy”

Written on: 29/05/2014

This is the second set of shutters we have ordered.I have them in the kitchen and bathroom.I love them. Its amazing what a difference a stylish window covering can make to an otherwise bland room.10 out of 10… Read Full Review

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★★★★★

“Best product,best service,best price.”

Written on: 28/05/2014

We had installed our first blind on quite a small window and were so pleased with every part of the very simple procedure that we felt secure in ordering again for a much bigger more complicated blind. The result is a stunning addition to our new kitchen which people cannot actually believe was trouble free and such good value for money. The staff went to great lengths to insure that all aspects of the measurements were checked and verified with us and we also provided photos at their… Read Full Review

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★★★★☆

“Great looking shutters”

Written on: 27/05/2014 by glennbarton (1 review written)

Our shutters arrived when promised, and were relatively easy to install. All the pieces were there, and the online videos proved very helpful. I have 2 tips through. 1) don't rush the job of putting them up. I managed to drill 2 holes into our window frames that I didn't need to. 2) when measuring your window frame ahead of your order - bear in mind the lip (or sealant) between window sill and window frame. Our shutters are not quite vertical - they lean in a bit at the top - because I did… Read Full Review

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★★★★☆

“All Good!”

Written on: 27/05/2014 by davehiggins (1 review written)

Good service & great quality product. The only downside is lengthy delivery times… Read Full Review

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★★★★☆

“Why bother with anyone else”

Written on: 24/05/2014 by McFadden225 (1 review written)

Got a great price online with the easy to use calculator Ordered 3 shutters in a light grey colour with 114mm slats Someone from the company called the next day on the phone to check my measurements and a few other details I was a bit apprehensive about the installation part but the online guide is easy to follow I took about an hour and a half to fit them perfectly They came with spare slats and a small pot of touch up paint I would recommend cutting out the middle man and buying from… Read Full Review

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★★★★☆

“A long story”

Written on: 21/05/2014 by MikeD1x3 (1 review written)

Being a positve person I'll start at the end and say I'm happy now i've got my shutters installed (21st May 2014). However, it hasn't been a smooth road. So I'll start at the beginning.... I ordered my shutters on the 1st December 2013, response from the California team was good and professional with details confirmed. I also asked for a colour sample which arrived promtly. I then received an email on the 28 Jan 2014 saying the shutters would arrive next week and on the 6th Feb 2014 they… Read Full Review

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★★★★☆

“Mighty fine shutters at a good price”

Written on: 21/05/2014

I ordered two pairs of shutters as a finishing touch to converting a 'junk' room into a dual purpose man-cave/ guest room. We went for the top quality wood, painted and concealed 'swivel' mechanism. Using the web site is easy with lots of tips about how to measure and the backup customer service is on hand to help with any questions. Once ordered there is a phone call to double check the measurements and then it starts. The only niggle in the entire process is the interminable wait for the… Read Full Review

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