Out of control

British Airways AMEX Credit Card
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★★★☆☆
2.9 / 5
From 20 reviews
55% of users recommend this

  • Customer service

  • Value For Money

Guest's review of British Airways AMEX Credit Card

★☆☆☆☆
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“Out of control”

Written on: 05/04/2012

Applied and received a BA Amex Premium Plus Card w/c 23 April. This new account was cancelled within 5 days because they "discovered" I was an ex-customer and had closed my old account, all five years previously. I had no issues with credit or payment. It's akin to Shell refusing to sell you petrol because you occasionally visit a BP petrol station!

No way to contact via email unless you have a current active card. Telephone staff are based in Malaysia. Credit control are based in the UK.

  • 0 - 6 Months

    Used card for

  • Yes

    Loyalty scheme

  • Customer service

  • Value For Money

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