written by on 29/06/2013
Ordered 2 Orlando Mill single bed heads online without my specs as they were broken. Didn't receive the stated email and couldn't log into my account to check that I had ordered them and to cut a long story short I had make an error on my email address which was corrected within hours on the following day.
My bedheads arrived very quickly after more correspondence as I had missed a zero on my contact phone number (I know! sad! specs back on now). Delivery was just 4 working days and they are great. Solid, sturdy and they look very attractive.
I can recommend this company and will definitely buy from them again.
Thank you customer services too for your patience in dealing with my errors.
As rated by our community of reviewers
Wedocustomerservices's Comment
Written on: 05/07/2013
Hi,
Thank you for taking the time to provide us with feedback - we really appreciate the effort, and it's nice to read after a long week!
I'm glad that we managed to figure out the mystery of your missing email, and that your specs are fixed now! It was a pleasure to be able to help.
It's great to hear that you're so happy with the headboards, and that you had a speedy delivery.
Make sure to let us know the next time you need anything, we'll give you a discount, so make sure to keep the specs handy!
Have a lovely weekend,
Rebecka
Customer Services Advisor
Wedo Beds