Visco Therapy Direct Reviews - www.retail.viscotherapy.co.uk

★★★★★
4.6 / 5
From 5 reviews
80% of users recommend this
  • Value For Money

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Visco Therapy Direct - www.retail.viscotherapy.co.uk

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Latest Reviews

★★★★★

“Well Packed, Super Quality & a fare price!”

Written on: 01/11/2013

I was really pleased to receive my 4ft mattress from this company having had a total nightmare with another on-line company. Something as simple as a polythene bag can cause alot of stress. I had ordered elsewhere and the mattress showed up in a bag that had split and torn, the mattress was filthy from transit, I rejected the delivery and then had to fight to get my money back. Viscotherapy were cheaper, easy to deal with and managed to ship my new mattress in a bag that was strong enough to do… Read Full Review

Lee-Vt's Comment

Written on: 15/11/2013

Thank you very much for your positive feedback.

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★★★☆☆

“Product fine - packaging below par”

Written on: 18/06/2013 by purplecat7 (1 review written)

This was a bulk order of foam crumb filling which will do the job perfectly. However it was packed in a long plastic tube/bag which was not strong enough to withstand rough handling during delivery. All three bags were holed in several places, one had been taped up after a considerable amount of product had been lost. This has not been replaced. The delivery was almost sent back too but luckily I phoned to find out where it had got to just in time and it arrived… Read Full Review

Lee-Vt's Response to purplecat7's Review

Written on: 18/06/2013

I am sorry to hear that your order arrived damaged. We do try to package our products to withstand the processes which items endure during transit however in rare circumstances this is not simply enough. I have passed your comments onto the packaging department for further analysing. In the mean time, if you have not done so already please email cs@oneholding.co.uk and we will look into this for you.

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★★★★★

“fantastic customer service”

Written on: 13/06/2013 by maxmac (1 review written)

Fantastic customer service. very helpful, quick response with queries. would highly recommend using this company. great discription of goods… Read Full Review

Lee-Vt's Response to maxmac's Review

Written on: 18/06/2013

Thank you for your feed back, we really appreciate this

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★★★★★

“Quick and fast delivery ”

Written on: 07/06/2013

Placed an order for a memory foam mattress and it arrived next day. The staff on were very helpful on making me choose my purchase. Would highly recommend this company! … Read Full Review

Lee-Vt's Comment

Written on: 18/06/2013

Thank you for your feed back, we really appreciate this

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★★★★★

“swift service”

Written on: 06/06/2013

Ordered a double mattress and was very happy that I got my order the following day. Quality of the mattress seems great too.would recommend… Read Full Review

Lee-Vt's Comment

Written on: 18/06/2013

Thank you for your feed back, we really appreciate this

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