Visco Therapy Direct - www.retail.viscotherapy.co.uk

Visco Therapy Direct - www.retail.viscotherapy.co.uk
★★★☆☆
3.4
55.0% of users recommend this
  • Value For Money

Media Gallery for Visco Therapy Direct - www.retail.viscotherapy.co.uk

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

“Visco mattress”

★☆☆☆☆

written by BrodieKane on 30/12/2021

Had this mattress for a month now. Every morning I wake up with a backache. It gives no support whatsoever and is now visibly sagging on one side. Completely squashed when sitting on an edge. And sitting on it? -forget that; within seconds I'm sitting in a small pit. Arguably the worst mattress I've ever slept on. I deeply regret buying it. To be fair, I've had other foam mattresses that weren't quite as bad. But none really gave any support. I wish I had known this about this mattress before I bought it. Advertisers use images and videos that disguise just how little support any foam mattress provides. So I'm done with them. Reverting to pocket spring, even if I have to save up for months to buy one. Do yourself and your back a favor. Don't buy a Visco mattress.

Was this review helpful? 0 0

“Viso therapy mattress well there we have! it the...”

★☆☆☆☆

written by Flintsmoke on 05/09/2018

Viso therapy mattress well there we have! it the complete and pithetice collapse of health and safety brominated fire retardants are band but this mattress smells like it badly it seid made in UK this may be a fib and as the smell is chemical warfare from China the smell is disgusteing and only the Chinaese are on a mission to poison are planet with stuff like this!! And no one gives dam no way is this made in the UK the company need to be careful because telling fibs like this and they might find themselves in court!. The mattress is now annexed to the shed it may take month or more for the gas vapers to go if at all for long term safety I might cut my loss and dump it

Was this review helpful? 1 0

“gel memofy 2500 mattress”

★☆☆☆☆

written by Poolerq287 on 16/02/2016

The mattress has a horrible,toxic smell which won't go away despite having the window open. This mattress might be comfortable if only I could sleep on it.

Was this review helpful? 1 0

“Horrible”

★☆☆☆☆

written by SophiaLMac on 01/11/2015

I don't know how anyone could find what I call a toxic piece of foam comfortable to sleep on. It stinks. Its made all my clothes stink. I felt like I was on a boat about to fall off. I wouldn't give this to a poor refugee to sleep on so bad is this 'mattress' if that's what they call it. I suspect it's highly flammable and I wouldn't be surprised if its a carcinogen.

Was this review helpful? 1 2

“Luxury Bliss Replacement Mattress Cover ”

★★★★★

written by McFadden406 on 05/11/2014

Amazing quality!!! Its the best mattress cover I ever came across. Purchased once for my son's top bunk Foam Mattress from Ikea. Fits perfect, like a glove on hand! The cover is very soft and thick in the same time, doesnt allow child to sweat. Easy to wash, has a zip for easy remove. Nothing bad to say, as I have just ordered another one for my daughters mattress. HIghly recommend! Delivery is fast as well!

Was this review helpful? 0 0

“Great nights sleep”

★★★★★

written by Tianna415 on 02/09/2014

Got the gelmemory 2500 pock sprung from Groupon made by visco therapy ..great buy and worth every penny had a great nights sleep ..didn't wake up once to hot like I did with my old memory foam matress ..matress came rolled but was at full size in no time ..A slight smell from it but nothing to worry about and completly gone by this morning ..I can recommend this matress to any one thinking of buying it ...so comfortable .

Was this review helpful? 0 0

“Well Packed, Super Quality & a fare price!”

★★★★★

written by on 01/11/2013

I was really pleased to receive my 4ft mattress from this company having had a total nightmare with another on-line company. Something as simple as a polythene bag can cause alot of stress. I had ordered elsewhere and the mattress showed up in a bag that had split and torn, the mattress was filthy from transit, I rejected the delivery and then had to fight to get my money back. Viscotherapy were cheaper, easy to deal with and managed to ship my new mattress in a bag that was strong enough to do the required job and I received a new bed that I wanted to actually sleep in - well done guys!

Lee-Vt's Comment

Written on: 15/11/2013

Thank you very much for your positive feedback.

Reply to this comment
Was this review helpful? 0 0

“Product fine - packaging below par”

★★★☆☆

written by purplecat7 on 18/06/2013

This was a bulk order of foam crumb filling which will do the job perfectly. However it was packed in a long plastic tube/bag which was not strong enough to withstand rough handling during delivery. All three bags were holed in several places, one had been taped up after a considerable amount of product had been lost. This has not been replaced. The delivery was almost sent back too but luckily I phoned to find out where it had got to just in time and it arrived.

Lee-Vt's Response to purplecat7's Review

Written on: 18/06/2013

I am sorry to hear that your order arrived damaged. We do try to package our products to withstand the processes which items endure during transit however in rare circumstances this is not simply enough. I have passed your comments onto the packaging department for further analysing. In the mean time, if you have not done so already please email [email protected] and we will look into this for you.

Reply to this comment
Was this review helpful? 0 0

“fantastic customer service”

★★★★★

written by maxmac on 13/06/2013

Fantastic customer service. very helpful, quick response with queries. would highly recommend using this company. great discription of goods.

Lee-Vt's Response to maxmac's Review

Written on: 18/06/2013

Thank you for your feed back, we really appreciate this

Reply to this comment
Was this review helpful? 0 0

“Quick and fast delivery ”

★★★★★

written by on 07/06/2013

Placed an order for a memory foam mattress and it arrived next day. The staff on were very helpful on making me choose my purchase. Would highly recommend this company!

Lee-Vt's Comment

Written on: 18/06/2013

Thank you for your feed back, we really appreciate this

Reply to this comment
Was this review helpful? 0 0

“swift service”

★★★★★

written by on 06/06/2013

Ordered a double mattress and was very happy that I got my order the following day. Quality of the mattress seems great too.would recommend.

Lee-Vt's Comment

Written on: 18/06/2013

Thank you for your feed back, we really appreciate this

Reply to this comment
Was this review helpful? 0 0

Our helpful community of likeminded people will be happy to answer any questions that you have.

Before posting your question please check to see that it has not already been asked.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

Asked by electricblanket on 2nd May 2015 Report this content
How do I register to activate my warranty?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (1)
Report this content Lee-VT Written on: 05/05/2015
Please visit their warranty page and follow the link to register your warranty. If you have any questions please get in touch with us
overview