The Sleep Shop Reviews - www.thesleepshop.co.uk

★★★★★
4.7 / 5
218
93% of users recommend this
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Latest Reviews

★★★★★

“Silentnight Sofia Mirapocket 1200 Pocket mattress”

Written on: 16/01/2017 by alegna (1 review written)

Mattress was very good as expected (had this mattress before). Price was very competitive. Excellent customer service from The Sleep Shop. They communicated very well with frequent updates about delivery which only took a few days. It arrived well-packaged with a two-man delivery crew who carried it straight up to the bedroom. Thank you. … Read Full Review

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★★★★★

“Silent Night Sofia”

Written on: 15/01/2017 by Mossoj467 (1 review written)

Had been suffering sleepless nights for some time. I thought my previous mattress (a John Lewis pocket spring)was a good one although it was about three years old. Did some research and decided on the Which mattress of the year the Silent Night Sofia. Fantastic mattress. First night was best nights sleep for a long time. Excellent service, regular updates on delivery time. 2 lads were bang on time and had mattress upstairs in a jiffy. Icing on the cake was the price, cheapest I found!… Read Full Review

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★★★★★

“Excellent service ”

Written on: 15/01/2017 by inWood479 (1 review written)

First class service, best prices I could find online from any company. Regular communication from purchase to delivery. Good choice on their site too. Would recommend to all. Mattress is good too as I expected. Many thanks… Read Full Review

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★★★★★

“Great service”

Written on: 12/01/2017 by AnastasiaHumphries393 (1 review written)

The process was almost perfect from start to finish and the staff were very helpful. We're very pleased with our purchase which was packaged well and is a great mattress at a great price. The only minor problem was the delivery was later than the the timeslot we were given. I would be more than happy to use the company again… Read Full Review

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★★★★★

“excellent service”

Written on: 07/01/2017 by yvShort307 (1 review written)

ordered a silentnight mattress it was the best price around , it was delivered in a couple of days. The courier's were excellent giving me a 2 hour slot the night before and then a phone call 30 minutes before it was delivered . All in all an excellent service from The Sleep Shop Would recommend any day of the week… Read Full Review

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★★★★★

“perfect”

Written on: 07/01/2017 by Micaelax451 (1 review written)

everything promised and expected - will happily recommend and use again… Read Full Review

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★★★★★

“Silentnight Mattress”

Written on: 05/01/2017 by 443Owens (1 review written)

After suffering too long with a bad back I decided that the first step to recovery was a new mattress. After searching Google, the Sleep Shop seemed to offer the best deal on the mattress that I wanted. There is no doubt that I made the right choice, the communication was excellent as was the communication provided during the delivery process. I even received a phone call on the day of the delivery from the delivery driver to let me know what time they would be arriving. As for the mattress… Read Full Review

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★★★★★

“Replacement Matress.”

Written on: 05/01/2017 by Micheal231 (1 review written)

I selected a replacement mattress using 'Which'then looked for a reasonable price and delivery. Result: product delivered quickly with care and protection on time with pre-calls buy just superb staff. Also including taking the old Mattress. Could not be bettered. Bernard… Read Full Review

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★★★★★

“Really fast shipping and delivery. Flawless service...”

Written on: 05/01/2017 by Kris_S (1 review written)

Ordered over the busy Christmas period but had the mattress in the bedroom two days after ordering online. Communications are always fast too and they were the best priced as well. Mattress was delivered by two guys who brought it right up. Really flawless service, from start to finish which is impressive for heavy bulky items… Read Full Review

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★★★★★

“First Time Exprience”

Written on: 01/01/2017 by Morgan157 (1 review written)

I ordered a Double Size Sealy Jubilee Latex Mattress from Sleep Shop and was given an approximate delivery date. To my great surprise it arrived the following day and I stay in the North East of Scotland. Top marks for this company and will use them again and recommend them no problem. Also the comfort of this mattress matches the service given by the company first class… Read Full Review

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★★★★★

“What a pleasure to receive such perfect service!”

Written on: 21/12/2016 by Sniper22762 (1 review written)

Research showed that the Sleep Shop advertised the cheapest price for the bedstead that we wanted. It was easy to order and we were told of the expected time of availability. The Sleep Shop notified us when the bed was going to be delivered and kept us updated plus the delivery van called when they were 5 minutes away. The delivery guys were friendly and helpful and took the bed up to the bedroom. The bedstead was extremely well packed by the manufacturer and was in perfect condition. It is… Read Full Review

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★★★★★

“excellent and very quick service”

Written on: 17/12/2016 by Armstrongsw71 (1 review written)

Would recommend as i cannot fault this company on any wa… Read Full Review

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★★★★★

“Excellent ”

Written on: 14/12/2016 by Christina78 (1 review written)

Bought a mattress 3 yrs ago and it became faulty! Fault fdelt with quickly! The sleep shop liased with the company and I only had to sent 2 pictures! Process was hassle free ! New bed received in 5 weeks… Read Full Review

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★★★★★

“Great Service”

Written on: 11/12/2016 by FatPastaBum (2 reviews written)

The service I received from The Sleep Shop has been great. The wrong item was sent out initially but after a phone call that was rectified by the next day. The agent I spoke to was very courteous and professional and my pillow was sent out super fast and the wrong one collected and returned at the same time. I'm a happy customer… Read Full Review

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★★★★★

“First Class Service”

Written on: 11/12/2016

I purchased via Google Search Engine for the best price on this mattress and found The Sleep Shop. From start to finish everything went smoothly. I was contacted after placing the order telling me there would be a 1 - 3 week lead time. After 2 weeks, they contacted me again to say that my mattress was in stock and asked which day would be best for delivery. I advised them of my preference and it duly arrived at the time stated. I am very pleased with the mattress and the supplier. Cannot… Read Full Review

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★★★★★

“Ticked every box”

Written on: 04/12/2016 by SophiaJones105 (1 review written)

The Sleep shop had the precise items I wanted in stock (a pair of Dunlopillo Super Comfort pillows), at a very competitive price. The delivery was prompt, despite the Christmas period, and was followed up with excellent customer service. The pillows themselves are exactly what I had been looking for, as the latex filling responds to whatever position you sleep in. The company simply ticked every box. I am happy to recommend them to anyone looking for a better night's sleep. … Read Full Review

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★★★★★

“Great communication.”

Written on: 04/12/2016 by Malia274 (1 review written)

Ordered online. Got frequent emails and phone calls concerning delivery, then a call after to make sure everything was okay. Great customer service, well done keep up the good work. … Read Full Review

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★★★★★

“Fantastic service from placing an order to delivery ”

Written on: 03/12/2016 by Kennylj1980 (1 review written)

I was actually really please with the service provided . I couldn't be at home for the delivery due to last minute change at work so I call you 24h prior delivery to ask for the mattress to be delivered to my parents in law instead, without any hassle you redirected the delivery . In regards of the product bought, the quality and price value are excellent. My daughter loves her new mattress! When my husband and I will change our mattress we will definitely buy from your company . So in… Read Full Review

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★★★★★

“Perfect Service”

Written on: 03/12/2016 by ibHumphrey26 (1 review written)

I needed a mattress fast and not only were the Sleep Shop by far the cheapest they had it on the bed inside 2 days. Brilliant… Read Full Review

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★★★★☆

“good service”

Written on: 03/12/2016

Hi, just to let you know we are happy with the mattresses we brought from you. The delivery arrived on time and the crew put them where I wanted. Your communications were clear and simple, and we are pleased with the overall level of service. Thank you, MBP… Read Full Review

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