The Sleep Shop Reviews - www.thesleepshop.co.uk

★★★★☆
4.4 / 5
84
83% of users recommend this
  • Value For Money

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The Sleep Shop www.thesleepshop.co.uk

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Latest Reviews

★★★★★

“Spot on service”

Written on: 25/05/2016 by Kenzie454 (1 review written)

I am yet to try my new mattress so I cannot comment on that, I would however like to say how fantastic the customer service I have received has been. The staff are all friendly, helpful and have personality. I would not hesitate to recommend… Read Full Review

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★★★★★

“Sealy mattress and bed”

Written on: 25/05/2016 by Tesstyson (1 review written)

I would like to say thank you for your professional manner from the time of ordering to delivery, I would definitely recommend this company… Read Full Review

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★★★★★

“Great customer service”

Written on: 24/05/2016 by Bennc (1 review written)

I bought 2 wooden kids beds from the Sleep Shop. One has a fault and a replacement part was sent out immediately after notifying them. Great service...recommended!… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 22/05/2016 by tomthornley (1 review written)

I was a little nervous when ordering as delivery is not arranged until after you place the order, and The Sleep Centre customer service team ring you. But for the price it was the cheapest that I could find on-line so I thought I would give it a go. All was arranged and delivery day came. We had asked for delivery after 12 as we knew there would be no one home. Unfortunately at 10.30am the delivery driver called to say he was 5 minutes away. After a bit of back and forth and being told I would… Read Full Review

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★★★★★

“mattress purchase”

Written on: 22/05/2016 by Welchga1946 (1 review written)

Went to my local bed shop for mattress, very expensive and would take three weeks???? Couldn't wait. Went on line found you. Ordered after 4pm. Mattress was with me next day, just after 8. Outstanding service. Nice, good quality product. Recommend… Read Full Review

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★★★★★

“Excellent service and quality bed”

Written on: 15/05/2016 by 122Johnson (1 review written)

I was referred to the sleep shop via my insurance company and they were brilliant. The lady who helped with the order was very friendly and understanding of our situation. The delivery was quick and the bed is one of the best I've slept in! Thank-you!!… Read Full Review

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★★★★★

“Cheaper than Bensons or Dreams, and quick delivery”

Written on: 12/05/2016 by Taylormw174 (1 review written)

Our Silentnight mattress from The Sleep Shop was 2/3 the price of similar spec. ones at Bensons or Dreams. It arrived three working days after ordering, which I think is pretty quick… Read Full Review

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★★★★★

“Brilliant customer service”

Written on: 11/05/2016 by saHewitt38 (1 review written)

Hi we had a warm welcome in store. A lady took us through our selection of bed and bedstead. The mattress was special order, which was ready for delivery in 14 days. There was a slight mix up with our delivery so i spoke to a lady about our problem she sorted it out and kept me up to date. We had excellent service thank you … Read Full Review

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★★★★★

“Great prices and delivery”

Written on: 06/05/2016 by Jaylynn25 (1 review written)

Best price on the market, quick delivery and even postponed the delivery upon our request while we were on holidays. Thanks!!!… Read Full Review

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★★★★★

“Great service, great price!”

Written on: 06/05/2016 by Chrisuk81 (1 review written)

I went into town and found the mattress I wanted but it was almost £500. Found it here for £270!!! Delivery was really efficient and the removal of old mattress was cheaper than the council would charge! All in all a perfect service. The only ever so slight letdown is the lack of paperwork. Nothing came with the delivery and as the mattress has a X years guarantee I need proof I bought it! But I I have emailed them and they will send something through so no harm done :-)… Read Full Review

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★★★★★

“GREAT SERVICE”

Written on: 05/05/2016 by sillysally2 (1 review written)

GREAT COMMS, QUICK DELIVERY OF A LOVELY PILLOW. VERY HAPPY ALL ROUND!… Read Full Review

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★★★★★

“Excellent service”

Written on: 04/05/2016 by Kirsten320 (1 review written)

We are over the moon with our lovely Sealy mattress. (Which magazine reviewed as Best Buy) From the ordering where it was fully explained to us that they wouldn't get the mattress direct from Sealy for a month as the demand was so high, It was exactly a month to the day that it was delivered. Had e-mails and delivery confirmation with a 4 hour window. The mattress is so comfortable we don't want to get up now!! We would definitely recommend The Sleep Shop. … Read Full Review

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★★★★☆

“Good prices and reliable delivery”

Written on: 02/05/2016 by Hopkinsqa147 (1 review written)

I purchased a new Sealy single mattress for the lowest price that I could find online. The mattress arrived as promised within 4 weeks… Read Full Review

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★★★★★

“the sleep shop”

Written on: 02/05/2016 by Higginssb354 (1 review written)

At this price for the quality of the products they sell that are unbeatable. When I contacted the customer support they were helpful and very informative on delivery date and also time of delivery. Would definitely use them again. Thank you… Read Full Review

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★★★★★

“Just a great service”

Written on: 02/05/2016 by 283Flanagan (1 review written)

I have purchased two sets of dunlopillos from the shop All round great service, don't mess about looking elsewhere Just use the sleep shop I will certainly be back in the future She has a great phone manner, a pleasure hear such A friendly voice in this rude world… Read Full Review

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★★★★★

“Why can't all deliveries be like this?”

Written on: 01/05/2016 by Mankhs (1 review written)

I ordered the mattress on Monday, asked for it to be delivered Friday, which it was. They emailed me Thursday evening to say it will arrive some time between 07:45 and 11:45. Got a call on Friday morning to say will be with you in an hour, and they were! The two chaps took the mattress upstairs for me and the bed was made up and ready by 09:00! Brilliant service. Oh, and the mattress was excellent to sleep on. Bliss… Read Full Review

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★★★★★

“Excellent service”

Written on: 30/04/2016 by Itzel404 (1 review written)

Excellent customer service. The price was very good or mattress, they altered the date after my request, no problem, & delivered on time.Also very good communication. Impressed & pleased with the company… Read Full Review

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★★★★★

“Great Service”

Written on: 28/04/2016

I have used the sleep shop 3 times in the past couple of years and I am always really happy with the very prompt and efficient service from them. I ordered on this occasion 2 Hypnos sprung pillows. The product is excellent and very fast delivery. What I particularly liked about The Sleep Shop was the personal phone call to confirm acceptance of my order and advise of dispatch and expected delivery times. This was on top of the usual email confirmations. Lovely to have a personal touch to an… Read Full Review

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★★★★★

“Superb service ”

Written on: 27/04/2016 by Head353 (1 review written)

I This came much better than I thought !I'e I was quite happy with our existing mattress but my wife keen on replacing with a really good quality mattress (I could see magor dosh going out ) so was not quite as enthusiastic about the project however she had her way and we went ahead ,and the first thing I noticed was the exalent quality of the product ! But the proof was In the sleeping she had the best night sleep for a very long time I'e she suffers with M.E. Which is very debilitating I'e… Read Full Review

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★★★★★

“Great service”

Written on: 27/04/2016 by Walland12 (1 review written)

Ordered bed Sunday evening and it was delivered by 10am Tuesday morning. The company emailed me the night before with a 4 hour time slot and the delivery driver called 1st thing Tuesday with an approx delivery time. The price was also the best on line for same product and I also received 2 free memory pillows… Read Full Review

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