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Written on: 23/12/2011 by 1carygrant (1 review written)
I ordered a tempur cushion in Novemeber for a Christmas present and was advised delivery would be within 10days to 2 weeks.Tempur phoned to say it would be slightly later but would probably arrive around 10th Dec. Next call was to my husband who was assured it would arrive in time for Christmas. Today 23rd December, having had no delivery or update, telephoned Tempur to be told that they did not expect to have a delivery until 18th January but yes they had taken payment from my card!!The… Read Full Review
Written on: 31/12/2010
I ordered two Tempur Mattresses at John Lewis last week, and at the same time bought two pillows. the Mattresses are on a four week lead time. After four days of using the pillows, I have hives appearing on my face, on the side that I lie. Both my wife and I think that the pillows smell odd too (a slight musty or mouldy smell). I have a shoulder/ neck complaint, so I am hoping the they make a difference.
But given my experience to date I have cancelled the mattress order. I know that I will… Read Full Review
Written on: 10/08/2010
I have bought the Sonata Pillow by Tempur and am only using it a few days, but I am getting great benefit from it. I wake up without ache in my neck and shoulder area which I used to have with a feather and down pillow. there is an odour from the pillow and there are claims that the chemicals in these products cause cancer on other websites, so you can imagine I am apprehensive on this point and have it outside all day. I am apprehensive ahout buying a mattress and after going through these… Read Full Review
Written on: 08/06/2010
I purchased a traditional tempur pillow. First night I used it I woke up in a couple of hours with a horrible neck pain and headache. I never had such experience before. Thanks God I didn't throw away my old pillow and immediately put it back. Neither tempur nor retailer returned me the money… Read Full Review
As rated by our community of reviewers
" Spot on service " Read More
" Terrible customer service " Read More
" Appalling QC, obstructive customer services " Read More
" Review " Read More
" Chronic back pain with Tempur mattress " Read More