furious

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Tempur Pillows
★★☆☆☆
2.0
From 5 reviews
20.0% of users recommend this

1carygrant's review of Tempur Pillows

“furious”

★☆☆☆☆

written by 1carygrant on 23/12/2011

I ordered a tempur cushion in Novemeber for a Christmas present and was advised delivery would be within 10days to 2 weeks.Tempur phoned to say it would be slightly later but would probably arrive around 10th Dec. Next call was to my husband who was assured it would arrive in time for Christmas. Today 23rd December, having had no delivery or update, telephoned Tempur to be told that they did not expect to have a delivery until 18th January but yes they had taken payment from my card!!The custmomer services were far from helpful and I had to insist on speaking to a supervisor who had to be asked to find out if there were any in stock in my immediate area.Had they been honest in the first place I probably could have bought the cushion weeks ago in a local store supplier. Rubbish service would not ever deal agaoin.

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