Loaf Reviews - www.loaf.com

Click here if this is your business
★★☆☆☆
1.6 / 5
From 5 reviews
20% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Loaf www.loaf.com - Ask a question now

Media Gallery for Loaf www.loaf.com

Loaf www.loaf.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Great products, v poor service - avoid”

Written on: 18/06/2014 by NormalPersonExperiencingPoorService (1 review written)

Ok, ordered bed and bedside tables. Told bedside tables out of stock but bed to be delivered in two weeks. Customer service initially informed the delivery company would confirm delivery 48hrs before, then when called to confirm was told it was 24hrs. When it was explained by me that the delivery address is a distance away and a second home so the delivery date and time were key to avoid a wasted journey etc there was an indifferent/irritated response. Was called a few days later and advised… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Loaf getting better??”

Written on: 07/01/2014 by yachtingwhirl (1 review written)

"A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work - he is the purpose of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to serve him. - Mahatma Gandhi" For starters, I am not from Loaf, this is a genuine review and I have high expectations of customer service - see above! I ordered a Woody double bed from Loaf. There were slight… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“dreadful”

Written on: 02/01/2014 by alisonmccann (1 review written)

I am utterly infuriated and insulted by my experience with Loaf. We intended to buy over a thousand pounds worth of furniture from them but thought we would test the waters with one item first. We ordered a bathroom cabinet which we were told would be available at the end of October. It was not delivered until 20th December and this was after much negotiation with customer service. We made it clear that if we were not in, the item should be left with a neighbour . When we arrived home the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Very disappointing and very expensive”

Written on: 29/07/2013

All I can say is thank goodness my dealings with this company are over. I should have known not to deal with them from the beginning as even when we were browsing round the shop there was no one to speak to or ask questions. Once we’d chosen our sofa we were made to pay for it in full upfront with the expectation it would be delivered in 4 to 6 weeks. After 4 weeks I’d heard nothing so called them and got told it was going to be another 2 weeks. That was within the time they originally said… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Expensive but poor”

Written on: 04/04/2013

Loaf sell themselves as a company of quality goods and excellent customer services. Unfortunately in our experience they have been anything but. My wife and I have just finished building a new house on the coast in Wales and thought we'd treat ourselves to a new bed. We thought about buying a mattress too but were concerned about buying the correct one online, so we called them. After a long discussion about our options we chose a firm mattress for my back. Unfortunately their 'firm' isn't very… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview