Laybrook Reviews - www.laybrook.com

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★★★★☆
4.3 / 5
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Latest Reviews

★★★★★

“Excellent service”

Written on: 03/09/2015 by Arthurfrank (1 review written)

Excellent service from efficient and courteous staff. This extended to changing the mattress from hard to medium without any hassle and in very quick time. Will not hesitate to recommend Laybrook to friends and family… Read Full Review

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★★★★★

“Amazing bed comfy”

Written on: 30/08/2015 by EmiliaOgle293 (1 review written)

The bed was so easy to Order over the phone staff were great sorry can't remember names...after sales were great...delivery. was on time went with ease my mother had been sleeping in a recliner chair as tried other beds but now sleeps all night every night so thank you ladybrook. Pauline Stanton...LA1516898… Read Full Review

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★★★★★

“My Thornbury adjustable bed”

Written on: 27/08/2015 by Strongboy (1 review written)

I am writing this to pass on to others how much of a pleasure it was to deal with such a professional company right from the first call to the final installation. I was extremely pleased with the bed it is very well made and beautifully finished,the controls are very easy to use and adjustment levels can be made very easily. I used to have very poor sleep patterns being disabled but now that's a thing of the past best money I have spent in years. Thank… Read Full Review

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★☆☆☆☆

“Expert advice..? ”

Written on: 09/08/2015

My mum needed an adjustable bed that was 'future proof' as we knew at some point that she would need to be hoisted in and out of bed by the carers at her assisted living apartment at some point in the future. We explained out requirements and were sold two single beds that were fixed together so that my dad could be with my mum at night. Her needs were increasing as she had poor mobility and dementia. The bed was delivered a week late and within a few days of delivery, her condition… Read Full Review

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★★★★★

“Cambridge 6ft dual adjustable bed”

Written on: 07/08/2015 by sweepyuk (1 review written)

we are so happy with our new bed the motors are so quite and the memory foam mattresses are so comfortable, my wife has a severe back problem, we found Laybrook had all the answers with the bed design, we were very happy with the way we were dealt with, ordering was so easy and the delivery date and time was perfect, and the men who fitted the bed gave us a really good demonstration how the bed works they explained everything to us, we would recommend Laybrook every time… Read Full Review

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★☆☆☆☆

“Dreadful Service”

Written on: 22/07/2015

I got the confirmation of the purchase of my bed on the 17/04/15. It is now the 22/07/15 and my purchase/order is still not complete. The delivery time as stated on the Laybrook website is between 10 to 14 days. I ordered a Double Winchester with two standard drawers; Superior Mattress and a Slide Back frame. After the first month of waiting Laybrook telephoned me saying there was a delay on the slide back frame. They would deliver me an ordinary bed, which was to be my purchased bed and… Read Full Review

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★★★★★

“Helpful, understanding, professional”

Written on: 03/07/2015 by Benidorm1234 (1 review written)

My daughter found this website when I was looking for an electric bed to ease my aches and pains. I couldn't have been more looked after than I was by the staff from Laybrook, from the girls in the office to the delivery men. The bed was custom made to my specification and I am not disappointed. It has eased my sciatica and cramps in the backs of my legs. Thank you to all of you (including the workmen who made the bed)If I had one criticism it would be that fitted double sheets don't really… Read Full Review

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★★★★★

“We definitely made the right choice”

Written on: 02/07/2015 by EvieFlynn487 (1 review written)

We needed a care home bed for overnight stays for our grandson and we have not been disappointed. From our first enquiry, through delivery and on to using the bed we have been delighted. It is exactly what he needs. It is also the perfect guest bed with a difference. One reason for making our choice was that the bed folded away but it is so handsome it is now permanent fixture. Thank you to all staff your customer service is spot on, nothing too much trouble for the delivery man… Read Full Review

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★★★★★

“laybrooks customer services are great”

Written on: 17/06/2015 by bocciakid (1 review written)

the laybrook team are wonderful they are very kind and caring and bend cover backwards to help me. when I bought my adjustable bed regards paula monzani… Read Full Review

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★★★★★

“A great job laybrook in makine my elderly Mother...”

Written on: 09/06/2015 by MikeFord12 (1 review written)

I just wanted to send a quick email and thank all @ Laybrook for a fantastic service. After excellent assistance at your showroom a bed was decided on that would be best for my very ill mother she has been sleeping in a chair due to a disabling condition that stopped her being able to get in and out of an ordinary bed. With the order placed you delivered ahead of the promised date a good quality bed and took away the old one. My mother now sleeps well in the bed and her condition is… Read Full Review

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★★★★★

“thornbury adjustable bed”

Written on: 29/05/2015 by SladeWhittaker454 (1 review written)

i was looking to replacr my divan bed for an adjustable, i phoned laybrook on a sunday morning after checking out the excellent stock online, i chose the thornbury adjustable, and phoned, the salesman was very courteous and polite, i stated that the order was urgent, and my bed was delivered on the folowing thursday, 5 days from start to finish, the delivery driver was very polite and explained all the instructions only took about an hour, very clean and efficient. all in all, a wonderfull… Read Full Review

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★★★★★

“Excellent Proffessional Service”

Written on: 22/04/2015 by Linbob (1 review written)

Laybrook a Very professional caring company to deal with. The most comfortable nights sleep we have ever had, makes you want to go bed early… Read Full Review

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★☆☆☆☆

“NOT HAPPY!!!”

Written on: 15/04/2015 by 124Brown (1 review written)

I ordered a mattress and change of bed 4 weeks ago, the first delivery was completely wrong, the second time they arrived when I told them I couldn't accept order that day, I rang before easter and was told delivery would be the 13th april but nothing!! now I am left waiting with no phone calls informing me of new delivery date and have paid a LOT of money for my goods… Read Full Review

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★★★★★

“Mattress for electric bed”

Written on: 05/04/2015 by AdonisMcDermott (1 review written)

I Just wanted to say how impressed I am with my mattress it's the best nights sleep I have ever had.I can't remember names but the delivery guys were excellent very kind and considerate, the staff that answered the phones were kind and very helpful I would recommend laybrook to everyone a very positive experience… Read Full Review

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★★★★★

“Thanks for your help”

Written on: 01/03/2015 by BrunoRice (1 review written)

Thanks for your help your staff was very helpful and I will recommended you to my friends. I will contact you if I need anything. Thank you Olga Edmonds … Read Full Review

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★★★★★

“Sandringham single bed - outstanding service and delivery ”

Written on: 22/02/2015 by killer_reviewer (1 review written)

Bought the above bed online, had queries answered and proceeded. Laybrook's kept us very informed about timing and even upgraded material for free when the one we had originally ordered was unavailable. Despite being pushed for time delivery driver was very friendly, worked unstintinly to install bed and removed old bed and did an alround great job. Since installation, the bed has been fantastic, very comfortable and easy to use, nice to look at, particularly like the ability to sit up in bed… Read Full Review

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★★★★★

“Laybrook's sleep tight!!”

Written on: 06/02/2015 by ksy69 (1 review written)

I would definitely recommend laybrooks to anyone, the service and support we received throughout the whole process was excellent. They answered all our questions and advised us on the best bed to buy for my husband for the short and long term of his condition. The engine who fitted the bed was great, he did a fantastic job. One of the best things I have ever bought. Thank you Laybrooks LA1415754… Read Full Review

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★★★★★

“Best bed EVER!”

Written on: 28/01/2015

This is quite simply the best bed my husband and I have EVER brought. it is so comfy, that the only downside is that it's now almost impossible to want to leave it in the mornings. My Husband has M.S. and we brought this as he is now needing help to get up and needed an adjustable bed, this is just perfect. We have brought the duel matress and had the massager as well. We both couldn't be happier with either the bed or the super friendly sales staff who helped us decide what the best… Read Full Review

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★★★★☆

“What a difference a good bed makes.”

Written on: 26/01/2015 by tinhc21 (1 review written)

I arrived in England 7 years ago bringing all my furniture except my bed. It was a locally made pine frame with an adjustable mattress. So pretty soon I had to buy a new bed. In my nearest shop I purchased a single adjustable divan. It was getting more uncomfortable, I felt it raised in the middle and I nearly fell out of the sides. So last month, after doing lots of research on the internet, I decided to buy a Harlech Oak adjustable bed in size 4ft. I had heard lots about "memory foam"… Read Full Review

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★★★★★

“outstanding srvice ”

Written on: 26/01/2015 by hawkeye1965 (1 review written)

Orderd a profiling bed for my dad who has MND ,between christmas and new year, explaning that it was needed as soon as possible due to dads illness getting worse, first spoke to one guy ,who was very helpful no hard sell just very helpful , rang back the following day and talked to a very quiet lady lovely friendy irish lady great banter . when the bed came the driver was most helpful and took the time to explian fully how to work the controls .overall a very pleasent experiance would highly… Read Full Review

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