Laybrook Reviews - www.laybrook.com

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★★★★☆
4.3 / 5
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Latest Reviews

★★★★★

“Perfect in every way!”

Written on: 27/06/2016 by Lescurry (1 review written)

Excellent site where you can see probably the best range of adjustable beds available. We loved the fact that you could build your own quote without fending off pushy sales staff. A confirmation email arrived quickly, and on the strength of that and first class advice on the phone we duly ordered our bed. It arrived on time and was assembled and installed perfectly by the technician who showed me how it all worked before leaving. Laycock promise to swap mattresses if you order the wrong… Read Full Review

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★★★★★

“Impressed with website, service and quality”

Written on: 25/06/2016 by Merritt422 (1 review written)

We both have back problems and have had posture sprung, water and memory foam beds which all seemed to work for a while until we got older. The next stage was possibly an adjustable bed, and I found Laybrook's website via Google. Their brochure and website particularly are very thorough and offer an extensive range of options, so you in effect choose your own specification. From the Isle of Wight we visited their factory/showroom, and were very impressed by the sales lady who was knowledgeable… Read Full Review

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★★★★☆

“Not cheap but worthwhile”

Written on: 24/06/2016 by JSawyer (1 review written)

As a tetraplegic, it took a few days to adapt to the new bed and mattress but now that I have been using it for a few months I find it very comfortable and its range of adjustability (both head and feet) has really helped my circulation. My personal assistant, on the other hand, noticed the benefits to her immediately, being now able to raise or lower the mattress height to suit her needs. Lets be frank, the overall package was expensive, at around £2,000, but the overall benefits make it… Read Full Review

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★☆☆☆☆

“False advertising”

Written on: 22/06/2016 by Ejbfk (1 review written)

I was on the point of buying a bed from laybrook. The price was excellent and I liked the look of the product. The charge for removing my old bed was quoted as £49, which I thought was acceptable. However as part of their advertising after I had asked for information and prices but before I placed an order they sent me emails saying how trustworthy they were and how I should be careful of claims by other companies which they said were often inaccurate or untrue. Unfortunately for laybrook… Read Full Review

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Vickyhorne's Response to Ejbfk's Review

Written on: 23/06/2016

Laybrook can only apologise for the error on the email sent to you when you ordered a brochure online. This was an automatically generated email handled by our IT people. Due to new landfill regulations we now have to make a small charge for your old bed to be taken away. We have asked our IT team to correct this error as soon as possible. I can assure all customers that Laybrook do not knowingly make any false claims regarding their products.
Administrations Manager
Laybrook

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★★★★★

“Excellent Service and Very Comfortable Bed”

Written on: 16/06/2016 by pgreviewer (1 review written)

We found the Laybrook web site to be very helpful in allowing us to choose the most suitable bed and to give us an accurate price. Ordering was very straightforward and delivery was scheduled in less than two weeks. The bed was delivered and installed on the planned day and the installer removed our old bed and installed the new one in under one hour. We are very happy with the new bed. The memory foam mattresses are very comfortable and the profiling mechanisms are very quiet in operation to… Read Full Review

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★☆☆☆☆

“Product Not Delivered !”

Written on: 16/06/2016 by Maximop284 (1 review written)

I have friends who are in dire need of this bed. It is not even necessary for me to go into details about why. They were told 8 weeks ago that they would have their bed in 4 weeks. Calls have gone unanswered and not returned. This is absolutely unacceptable!!!!!!… Read Full Review

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★★☆☆☆

“very slow delivery not yet got bed”

Written on: 14/06/2016 by ameleamay45 (1 review written)

ordered bed for lady with M S,she needs it NOW deposit paid weeks ago still no bed still sleeping in a chair as she cant get into her normal bed,i think its disgusting having to wait months to have a bed delivered,i think they should discount it for her,when /if it comes… Read Full Review

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★★★★★

“Excellent Service and an excellent bed”

Written on: 31/05/2016

Thank you so much for looking after my Mum and Dad with such care and attention. The bed arrived 5 days after ordering and the its installation required the removal of an old bed, the movement of another bed from one room to another and then the installation itself. All were completed by the installer. In my opinion, he went above and beyond the call of duty in doing so. As the title says, Excellent service and and excellent bed… Read Full Review

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★★★★★

“Ordering easy, staff helpful, product first class”

Written on: 27/05/2016 by 335Mattingly (1 review written)

A few days ago I realised that I needed to upgrade the bed my wife and I had had for more than 15 years. As I had recently had a hip replacement operation and was unable to drive my search was restricted to the internet. I was a little dubious about this as you hear of so many horror stories. Well I was lucky enough to fond Laybrook Motion Furniture and found the type of bed that I thought would suit both my wife and myself. The selection available to suit peoples needs are innumerable. I… Read Full Review

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★★★★★

“Review”

Written on: 25/05/2016

A few days ago I realised that I needed to upgrade and replace the bed my wife and I had had for more than 15 years. As I had recently had a replacement hip operation and was unable to drive my search was restricted to the internet. I was a little dubious about this as you hear so many horror stories. Well I was lucky enough to find Laybrook Motion Furniture and found the type of bed that I thought would suit both my wife and myself. The selection available to suit peoples needs are… Read Full Review

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★★★★★

“Great advice, fast delivery & I'm sleeping well!”

Written on: 18/05/2016 by 237Bradley (1 review written)

I contacted Laybrook for advice before purchasing and got some really good information and non-pressured advice. In the end I choose the Barden Adjustable Bed System with Memory Foam Mattress & Massage Systems and it has been an excellent purchase. The guy who delivered the bed and set it up was very helpful and tidy (plus they took my old one away!) The bed feels really substantial and well made and the mattress is such an improvement on my last bed, I have shoulder problems and the memory… Read Full Review

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★☆☆☆☆

“Avoid Laybrook at all costs”

Written on: 20/04/2016 by Watkinstl282 (1 review written)

The worst company I have ever delt with spent over £3500 on an adjustable bed for my wife who is disabled and within 3 weeks the legs had snapped off and the mechanism is very unsafe! Very hard to get hold of we have now had the bed over a year and they are refusing to give us a refund! I have had to buy a new bed as the Laybrook bed isn't safe. Please don't use Laybrook!… Read Full Review

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★★★★★

“Excellent mattress”

Written on: 09/03/2016 by Millercw235 (1 review written)

I needed a new mattress for my adjustable bed so I googled adjustable beds and it came up with several firms. Laybrook seemed to be the best among them it has a really good and helpful website and you can also ring for advice. I ordered a memory foam mattress to my own weight and specification and it arrived five days after delivery. The delivery man took the mattress upstairs for me, fitted it to my bed and disposed of all the packaging. He was polite, helpful and efficient. The bed is very… Read Full Review

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★★★★★

“Very Happy Customers”

Written on: 10/02/2016 by HillaryGuzman260 (1 review written)

We had had our Laybrook Roslin bed for 3 weeks and find it very comfortable and are getting very good nights sleep. I will outline our very good experience with laybrook. First the web site was very informative and easy to use. We knew within a few minutes how much the bed would cost, unlike many other adjustable bed suppliers who require a phone call. I decided to place the order by phone. The call was answered promptly and dealt with in a friendly, courteous and professionally manner. All… Read Full Review

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★★☆☆☆

“Still waiting for my mum's bed after 2 months!”

Written on: 12/12/2015 by McCabe1968 (1 review written)

The service I received to start with was fantastic, however after many many calls I'm still waiting for my mum's bed which was ordered two months ago - they said it would be 2 weeks. They have now given me a temporary bed but it's not nearly as nice as the one we ordered. I wouldn't mind but they never ring me back. They always say they will, but don't. I have written back to them who sent me the order confirmation and still no call. I only want to know if my mum will finally get her bed before… Read Full Review

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★★★★★

“FANTASTIC!”

Written on: 04/12/2015 by Smudgest (1 review written)

Fantastic service from the lady who took my order to the lady who was really helpful and quick with emails. To the wonderful delivery/ install man ( who's first name I didn't get,sorry!) everyone were simply wonderful. Made it all so easy for us. Now for the bed. I went for the Hesticombe dual bed and so far it's beautiful very sturdy and we are both looking forward to a great nights sleep tonight. Not sure if any problems will arise but if they do I will be emailing to get them sorted!… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 23/11/2015 by SHartly (1 review written)

From making the phone call to having my bed installed was a very pleasant transaction. This is my 2nd electric bed. Just wished I had used Laybrook the first time round. I am looking forward to a lot of restfull nights. Many Thanks… Read Full Review

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★★★★★

“Sleeping Beauty in Comfy Bed”

Written on: 29/10/2015 by Goldilocks66 (1 review written)

Been looking for adjustable bed for awhile, l looked and tried to find my perfect bed at various bed stores just like Goldilocks and three bears, either to soft or to hard, so kept looking and enquiring. Browsed online and found Laybrooks so l requested a catalog, then on there website you have selection choices on type of style beds and mattresses. There were two l liked but finally l did pick one, unsure what mattress to select l contacted the company and spoke to lovely lady who was very… Read Full Review

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★★★★★

“mattress exchange after my mistake”

Written on: 16/10/2015 by pegard (1 review written)

I ordered a replacement mattres for an adjustable bed and sadly selected a reflex foam one which I knew was unsuitable for me. I had intended to order a memory foam mattress and for some unknown reason selected the wrong one! Laybrook were most helpful and supplied a replacement free of charge; delivery was on time and the product is exactly what I want. Customer service is outstanding… Read Full Review

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★★★★☆

“white huntley bed”

Written on: 07/10/2015

Lovely bed and raises you up to full 90 degrees. From floor to top of reflex matress is only 21 inches high and not 23 as stated, i bought bed risers for it so problem solved… Read Full Review

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