Laybrook Reviews - www.laybrook.com

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★★★★☆
4.3 / 5
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Latest Reviews

★★★★★

“Excellent Proffessional Service”

Written on: 22/04/2015 by Linbob (1 review written)

Laybrook a Very professional caring company to deal with. The most comfortable nights sleep we have ever had, makes you want to go bed early… Read Full Review

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★☆☆☆☆

“NOT HAPPY!!!”

Written on: 15/04/2015 by 124Brown (1 review written)

I ordered a mattress and change of bed 4 weeks ago, the first delivery was completely wrong, the second time they arrived when I told them I couldn't accept order that day, I rang before easter and was told delivery would be the 13th april but nothing!! now I am left waiting with no phone calls informing me of new delivery date and have paid a LOT of money for my goods… Read Full Review

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★★★★★

“Mattress for electric bed”

Written on: 05/04/2015 by AdonisMcDermott (1 review written)

I Just wanted to say how impressed I am with my mattress it's the best nights sleep I have ever had.I can't remember names but the delivery guys were excellent very kind and considerate, the staff that answered the phones were kind and very helpful I would recommend laybrook to everyone a very positive experience… Read Full Review

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★★★★★

“Thanks for your help”

Written on: 01/03/2015 by BrunoRice (1 review written)

Thanks for your help your staff was very helpful and I will recommended you to my friends. I will contact you if I need anything. Thank you Olga Edmonds … Read Full Review

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★★★★★

“Sandringham single bed - outstanding service and delivery ”

Written on: 22/02/2015 by killer_reviewer (1 review written)

Bought the above bed online, had queries answered and proceeded. Laybrook's kept us very informed about timing and even upgraded material for free when the one we had originally ordered was unavailable. Despite being pushed for time delivery driver was very friendly, worked unstintinly to install bed and removed old bed and did an alround great job. Since installation, the bed has been fantastic, very comfortable and easy to use, nice to look at, particularly like the ability to sit up in bed… Read Full Review

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★★★★★

“Laybrook's sleep tight!!”

Written on: 06/02/2015 by ksy69 (1 review written)

I would definitely recommend laybrooks to anyone, the service and support we received throughout the whole process was excellent. They answered all our questions and advised us on the best bed to buy for my husband for the short and long term of his condition. The engine who fitted the bed was great, he did a fantastic job. One of the best things I have ever bought. Thank you Laybrooks LA1415754… Read Full Review

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★★★★★

“Best bed EVER!”

Written on: 28/01/2015

This is quite simply the best bed my husband and I have EVER brought. it is so comfy, that the only downside is that it's now almost impossible to want to leave it in the mornings. My Husband has M.S. and we brought this as he is now needing help to get up and needed an adjustable bed, this is just perfect. We have brought the duel matress and had the massager as well. We both couldn't be happier with either the bed or the super friendly sales staff who helped us decide what the best… Read Full Review

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★★★★☆

“What a difference a good bed makes.”

Written on: 26/01/2015 by tinhc21 (1 review written)

I arrived in England 7 years ago bringing all my furniture except my bed. It was a locally made pine frame with an adjustable mattress. So pretty soon I had to buy a new bed. In my nearest shop I purchased a single adjustable divan. It was getting more uncomfortable, I felt it raised in the middle and I nearly fell out of the sides. So last month, after doing lots of research on the internet, I decided to buy a Harlech Oak adjustable bed in size 4ft. I had heard lots about "memory foam"… Read Full Review

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★★★★★

“outstanding srvice ”

Written on: 26/01/2015 by hawkeye1965 (1 review written)

Orderd a profiling bed for my dad who has MND ,between christmas and new year, explaning that it was needed as soon as possible due to dads illness getting worse, first spoke to one guy ,who was very helpful no hard sell just very helpful , rang back the following day and talked to a very quiet lady lovely friendy irish lady great banter . when the bed came the driver was most helpful and took the time to explian fully how to work the controls .overall a very pleasent experiance would highly… Read Full Review

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★★★★★

“Simply EXCELLENT”

Written on: 23/01/2015 by amish1985 (1 review written)

I came across Laybrook through googling searching adjustable TV beds. There are not many companies providing such beds, and so from the start, I was slightly hesitant as to how the service and bed may be. I have also never brought a bed over the internet, as it is something I would usually prefer to see and test physically for myself. Anyway, I phoned Laybrook for some further details. The sales lady was extremely pleasant, helpful and knowledgable. She knew exactly which bed I was talking… Read Full Review

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★★★★★

“Ideal bed for home care”

Written on: 16/01/2015 by jennyglen (1 review written)

I ordered this bed from Laybrook for my husband who was being discharged from hospital after he suffered a stroke. The whole experience of ordering from Laybrook to the delivery and setting up of the bed went without a hitch.The bed is very well made and very sturdy and pleasant to look at. It is ideal for him to change his position in bed from lying flat to sitting upright. He tells me it is a very comfortable bed and that is the main objective.I would recommend this bed to other home… Read Full Review

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★★★★★

“Stunning Product and Service from Laybrook”

Written on: 16/01/2015 by dottyjones (1 review written)

LA1415527 Superb quality of product. The bed is solid, beautiful mahogany. The service by both office and installations was outstanding. The installations guys were friendly, efficient, patient, and understanding. It was a tight squeeze for the stairs but they persevered and i'm so pleased that they did. Their arrival was prompt (within 10 mins of ETA) and they took due time and care until sorted. Felt completely at ease having them in the house...polite, warm and funny. I would have no… Read Full Review

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★★★★★

“Top class quality and service”

Written on: 15/01/2015 by LA1415650 (1 review written)

I couldn't be more pleased with my new Laybrook adjustable bed. The delivery and set-up was carried out very professionally by friendly staff. I was impressed by the personal service when ordering the bed and also by the many options that allow the bed to be tailored to individual requirements. The mattress is very comfortable and I am pleased with the quality of the product and believe it to be very good value for money… Read Full Review

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★★★★★

“King size adjustable electric bed”

Written on: 15/01/2015 by jimbo1945 (1 review written)

This product arrived on time in readiness of myself and my husband moving into our new apartment, and although the wrong mattresses were sent, within half an hour I had a customer service gentleman ring me to apologize and would issue the correct mattresses, no problems whatsoever. The actual bed and correct mattresses and now in place and I can honestly say it is the best thing I have purchased for a long time, so easy to use and very comfortable indeed. In fact I have gone back to having… Read Full Review

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★☆☆☆☆

“laybrook adjustable beds”

Written on: 21/12/2014 by Brookeo1959 (1 review written)

had a £3000 bed delivered 8 days ago from this company and still havent slept in it, 1st of all my wife had an allergic reaction to the memory foam mattress which made her quite ill and was put onto medication straight away apparantly from the glues used in the manufacturing process, not there fault, but is worth looking into before you buy as the smell is absolutely disgusting on the 2nd night the bed collapsed on my side and i went crashing to the floor, so we phoned laybrook , ok no problem… Read Full Review

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★☆☆☆☆

“allergic glue reaction to memory foam and collapsing bed”

Written on: 18/12/2014 by 208Stephenson (1 review written)

hi just wondered if anyone else has had an adverse reaction to a memory foam mattress? my wife was very ill the same night we 1st used our memory foam mattress apparantley from the glues used in the process after 2 days and the overwhelming smell in the bedroom we decided to put the mattress out into the back garden its been 5 days now and still horrible in there the bed collapsed at around 3ish in the morning and we ended up falling to the floor im disabled and had to spend the next 4 nights… Read Full Review

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★☆☆☆☆

“Accomodatiion of customer!,,, absolutely no flexibilty ”

Written on: 25/11/2014 by Johnowerh (1 review written)

I made a mistake in not realising that the salesperson was not there to help me but to make a sale,so I finished up buying A bed that was wrong for me . Because I was ill after getting the bed I was outside the legal time limit to change the bed I phoned " customer relations" for help I got absolutely NO HELP from a young man who suggested that I should buy another more suitable bed!!!, I JUST PAID £1098 FOR THE BED THEY SOLD ME WHICH I USED ONCE WTH THE PROTECTIVE COVERS STILL ON!!! SO MY… Read Full Review

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★★★★★

“Duel king bed and SD bed”

Written on: 30/09/2014 by Christianfa108 (1 review written)

August 2014 Hi I would like to say a big thank you to the staff at laybrook for their professional help and advice when we brought our king size duel bed and also when we took my dad to buy a bed for himself. They were very helpful in advising us all on what would be best for all of us, and my husband suffered with his back and struggles with getting in and out of bed. But with the rising of the back rest it as really helped. Also with the back rest slightly raised it as also helped with his… Read Full Review

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★★★★★

“Laybrook are wonderful!”

Written on: 08/08/2014 by katdotjuly (1 review written)

A friend needed an adjustable bed so I accompanied her to Bicester to view the products in their showroom. From the moment we entered the showroom (where we were treated to a lovely welcoming cuppa) to the final arrival of the chosen bed, we were impressed by the friendly, informative and helpful attitude of the staff. There was no pressure and we had ample time to try the beds. All our questions were answered clearly, but, again, there was no pressure to buy. My friend made her decision and… Read Full Review

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★☆☆☆☆

“i would never use this company again laybrooks”

Written on: 02/08/2014 by merlin1967 (2 reviews written)

hi every one I bought a bed from in 2012 I had to take them to court I was suscessful using mediation it took a long time to take them to court they changed dates all the time delayed the court they wrote untrue thing about how I was the bad customer mediation can be used at court that normally have a free court welfare section to show you how to fill out court papers as they have to be done in a set way I didn't get a quarter of what I paid for the duel bed with the bed its self and court cost… Read Full Review

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