Laybrook Reviews - www.laybrook.com

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★★★★☆
4.3 / 5
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Latest Reviews

★★☆☆☆

“Still waiting for my mum's bed after 2 months!”

Written on: 12/12/2015 by McCabe1968 (1 review written)

The service I received to start with was fantastic, however after many many calls I'm still waiting for my mum's bed which was ordered two months ago - they said it would be 2 weeks. They have now given me a temporary bed but it's not nearly as nice as the one we ordered. I wouldn't mind but they never ring me back. They always say they will, but don't. I have written back to them who sent me the order confirmation and still no call. I only want to know if my mum will finally get her bed before… Read Full Review

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★★★★★

“FANTASTIC!”

Written on: 04/12/2015 by Smudgest (1 review written)

Fantastic service from the lady who took my order to the lady who was really helpful and quick with emails. To the wonderful delivery/ install man ( who's first name I didn't get,sorry!) everyone were simply wonderful. Made it all so easy for us. Now for the bed. I went for the Hesticombe dual bed and so far it's beautiful very sturdy and we are both looking forward to a great nights sleep tonight. Not sure if any problems will arise but if they do I will be emailing to get them sorted!… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 23/11/2015 by SHartly (1 review written)

From making the phone call to having my bed installed was a very pleasant transaction. This is my 2nd electric bed. Just wished I had used Laybrook the first time round. I am looking forward to a lot of restfull nights. Many Thanks… Read Full Review

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★★★★★

“Sleeping Beauty in Comfy Bed”

Written on: 29/10/2015 by Goldilocks66 (1 review written)

Been looking for adjustable bed for awhile, l looked and tried to find my perfect bed at various bed stores just like Goldilocks and three bears, either to soft or to hard, so kept looking and enquiring. Browsed online and found Laybrooks so l requested a catalog, then on there website you have selection choices on type of style beds and mattresses. There were two l liked but finally l did pick one, unsure what mattress to select l contacted the company and spoke to lovely lady who was very… Read Full Review

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★★★★★

“mattress exchange after my mistake”

Written on: 16/10/2015 by pegard (1 review written)

I ordered a replacement mattres for an adjustable bed and sadly selected a reflex foam one which I knew was unsuitable for me. I had intended to order a memory foam mattress and for some unknown reason selected the wrong one! Laybrook were most helpful and supplied a replacement free of charge; delivery was on time and the product is exactly what I want. Customer service is outstanding… Read Full Review

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★★★★☆

“white huntley bed”

Written on: 07/10/2015

Lovely bed and raises you up to full 90 degrees. From floor to top of reflex matress is only 21 inches high and not 23 as stated, i bought bed risers for it so problem solved… Read Full Review

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★★★★★

“Double electric adjustable bed”

Written on: 13/09/2015 by simark (1 review written)

We purchased the Huntley dual adjustable bed to help me, as I have been in a wheelchair for 40yrs and was starting to find turning over in bed difficult. The bed has helped me enormously with this problem, helping me to sit up with very little effort. The controls are very easy to use, even in the dark in the middle of the night, there is no need to turn a light on to use them. Being able to lift the bottom of the bed gets rid of any swollen legs/ankles completely which is good. The memory foam… Read Full Review

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★★★★★

“Excellent service”

Written on: 03/09/2015 by Arthurfrank (1 review written)

Excellent service from efficient and courteous staff. This extended to changing the mattress from hard to medium without any hassle and in very quick time. Will not hesitate to recommend Laybrook to friends and family… Read Full Review

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★★★★★

“Amazing bed comfy”

Written on: 30/08/2015 by EmiliaOgle293 (1 review written)

The bed was so easy to Order over the phone staff were great sorry can't remember names...after sales were great...delivery. was on time went with ease my mother had been sleeping in a recliner chair as tried other beds but now sleeps all night every night so thank you ladybrook. Pauline Stanton...LA1516898… Read Full Review

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★★★★★

“My Thornbury adjustable bed”

Written on: 27/08/2015 by Strongboy (1 review written)

I am writing this to pass on to others how much of a pleasure it was to deal with such a professional company right from the first call to the final installation. I was extremely pleased with the bed it is very well made and beautifully finished,the controls are very easy to use and adjustment levels can be made very easily. I used to have very poor sleep patterns being disabled but now that's a thing of the past best money I have spent in years. Thank… Read Full Review

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★☆☆☆☆

“Expert advice..? ”

Written on: 09/08/2015

My mum needed an adjustable bed that was 'future proof' as we knew at some point that she would need to be hoisted in and out of bed by the carers at her assisted living apartment at some point in the future. We explained out requirements and were sold two single beds that were fixed together so that my dad could be with my mum at night. Her needs were increasing as she had poor mobility and dementia. The bed was delivered a week late and within a few days of delivery, her condition… Read Full Review

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★★★★★

“Cambridge 6ft dual adjustable bed”

Written on: 07/08/2015 by sweepyuk (1 review written)

we are so happy with our new bed the motors are so quite and the memory foam mattresses are so comfortable, my wife has a severe back problem, we found Laybrook had all the answers with the bed design, we were very happy with the way we were dealt with, ordering was so easy and the delivery date and time was perfect, and the men who fitted the bed gave us a really good demonstration how the bed works they explained everything to us, we would recommend Laybrook every time… Read Full Review

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★☆☆☆☆

“Dreadful Service”

Written on: 22/07/2015

I got the confirmation of the purchase of my bed on the 17/04/15. It is now the 22/07/15 and my purchase/order is still not complete. The delivery time as stated on the Laybrook website is between 10 to 14 days. I ordered a Double Winchester with two standard drawers; Superior Mattress and a Slide Back frame. After the first month of waiting Laybrook telephoned me saying there was a delay on the slide back frame. They would deliver me an ordinary bed, which was to be my purchased bed and… Read Full Review

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★★★★★

“Helpful, understanding, professional”

Written on: 03/07/2015 by Benidorm1234 (1 review written)

My daughter found this website when I was looking for an electric bed to ease my aches and pains. I couldn't have been more looked after than I was by the staff from Laybrook, from the girls in the office to the delivery men. The bed was custom made to my specification and I am not disappointed. It has eased my sciatica and cramps in the backs of my legs. Thank you to all of you (including the workmen who made the bed)If I had one criticism it would be that fitted double sheets don't really… Read Full Review

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★★★★★

“We definitely made the right choice”

Written on: 02/07/2015 by EvieFlynn487 (1 review written)

We needed a care home bed for overnight stays for our grandson and we have not been disappointed. From our first enquiry, through delivery and on to using the bed we have been delighted. It is exactly what he needs. It is also the perfect guest bed with a difference. One reason for making our choice was that the bed folded away but it is so handsome it is now permanent fixture. Thank you to all staff your customer service is spot on, nothing too much trouble for the delivery man… Read Full Review

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★★★★★

“laybrooks customer services are great”

Written on: 17/06/2015 by bocciakid (1 review written)

the laybrook team are wonderful they are very kind and caring and bend cover backwards to help me. when I bought my adjustable bed regards paula monzani… Read Full Review

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★★★★★

“A great job laybrook in makine my elderly Mother...”

Written on: 09/06/2015 by MikeFord12 (1 review written)

I just wanted to send a quick email and thank all @ Laybrook for a fantastic service. After excellent assistance at your showroom a bed was decided on that would be best for my very ill mother she has been sleeping in a chair due to a disabling condition that stopped her being able to get in and out of an ordinary bed. With the order placed you delivered ahead of the promised date a good quality bed and took away the old one. My mother now sleeps well in the bed and her condition is… Read Full Review

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★★★★★

“thornbury adjustable bed”

Written on: 29/05/2015 by SladeWhittaker454 (1 review written)

i was looking to replacr my divan bed for an adjustable, i phoned laybrook on a sunday morning after checking out the excellent stock online, i chose the thornbury adjustable, and phoned, the salesman was very courteous and polite, i stated that the order was urgent, and my bed was delivered on the folowing thursday, 5 days from start to finish, the delivery driver was very polite and explained all the instructions only took about an hour, very clean and efficient. all in all, a wonderfull… Read Full Review

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★★★★★

“Excellent Proffessional Service”

Written on: 22/04/2015 by Linbob (1 review written)

Laybrook a Very professional caring company to deal with. The most comfortable nights sleep we have ever had, makes you want to go bed early… Read Full Review

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★☆☆☆☆

“NOT HAPPY!!!”

Written on: 15/04/2015 by 124Brown (1 review written)

I ordered a mattress and change of bed 4 weeks ago, the first delivery was completely wrong, the second time they arrived when I told them I couldn't accept order that day, I rang before easter and was told delivery would be the 13th april but nothing!! now I am left waiting with no phone calls informing me of new delivery date and have paid a LOT of money for my goods… Read Full Review

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