written by CalebMedeiros145 on 04/09/2016
I ordered an Hesticombe bed through the advisor on 12th July and asked for delivery on 8th August. The bed arrived as planned and the guys that installed it were very pleasant and it took them about 35 minutes to put it together and they were very tidy.
After the first night of sleeping in my new bed I noticed that the height was different to what I had been advised, so I emailed a lady who passed on the message to him.
He rang me the next day and without hesitation said he would order 2 replacement mattresses for me which would be 2" higher.
I received the replacement mattresses 3 weeks later and couldn't be more happier.
It has made a huge difference to the bed and they are so comfortable.
The Hesticombe bed is such a lovely colour and is a perfect match for the rest of my bedroom furniture which is Rustic Oak.
I would highly recommend Laybrook as they have been so helpful to me from start to finish.
Well worth the money!!!
As rated by our community of reviewers
Merlin1967's Comment
Written on: 07/02/2017
i bet they charged you for the swap
Mw47's Comment
Written on: 01/03/2017
Would be interested in your comments of aftercare service in a couple of years