For an awful purchasing you can choose Furniture Choice

Furniture Choice - www.furniturechoice.co.uk
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TobiasTempleton1975's review of Furniture Choice - www.furniturechoice.co.uk

“For an awful purchasing you can choose Furniture Choice”

★☆☆☆☆

written by TobiasTempleton1975 on 21/03/2014

For an awful purchasing experience you can choose Furniture Choice.

When I ordered a dining set in February 2014 a faulty piece was delivered 40 days later in March 2014.

But the COST of the dining set was debited from my account on the same day when I ordered online.

After one week the replacement table was sent to me.

I also complied that all the 4 chairs are wobbly and that needs to be fixed on the same day.

They are going to send a technician to fix the table on 28th April 2014.

It has taken nearly 3 months just for a dining set.

If you are in a hurry or invited friends for a dinner imagining the table will arrive on time then sorry you have to cancel everything.

If you want poor product and customer service then you can buy from Furniture Choice





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Furniturereviews96's Comment

Written on: 18/07/2014

Hi,

Many thanks for leaving this feedback for us. I am very sorry indeed to hear that you have had such a poor experience with Furniture Choice.

You mention that you paid for the goods in February but did not take delivery until 40 days later, however you ordered a product which was out of stock, and throughout the process we kept you informed of any delays with expected stock. I am very sorry to hear however that when your table arrived there was a fault and needed replacing. In relation to the chairs, when chairs wobble this is generally an assembly issue however in these cases it is usually our practice to send out a technician to resolve this assembly problem.

Once again I apologise you did not have a good experience when purchasing your dining set, and if you wish to discuss this further please do not hesitate to let me know.

Kind Regards
Gill Phillips
Customer Service Manager
Furniture Choice

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