Honest Friendly Reassuring from a renowned English company

Having read the reports on this site, I was dubious about purchasing anything from Millbrook.
However, as a Purchasing Professional I cannot simply read a review and believe it to be 100% accurate. There is always something more to it.
So fortunately for me I was privileged enough to be able to visit the factory and discuss the concerns raised on this site; Millbrook beds are aware that mattresses can sag and can become indented but they said that they do attempt to advise the owner and prevent this from occurring. It’s basically settlement, like in a building, whereby the pocket springs and mattress fillers settle and become accustomed to the weight loading. In short Millbrook advise that a new mattress should be turned every week for the first 3 months and then every two weeks after that. It sounds a bit of a pain, but it’s good practise no matter who the manufacturer and moreover it better you’re made aware than not! If you’re not prepared to turn the mattress then expect sagging – simple! Better still buy a non-turn mattress!
Personally, I’m really pleased with my Millbrook mattress and bed, and believe that the premium for using a home grown UK manufacturing business is well worth it.
Not something that you would normally associate with a well travelled Purchaser who is very aware of what comes from the Far East!