After 14months sleeping on Dreams kingsize memory foam mattress called Premier Readymatt (£349) is got dimentia! It totally lost its memory. Independent assessor came to assess and confirmed that it should have not have lost its shape so quickly. It has a 5yr guarantee. After a few days, customer service called to say we could pick a new mattress to the equivalent price or their new version, the Sovereign. We visited local store, turns out the Sovereign is now renamed as Realm! Its so soft I can squeeze with my finger/thumb on the corner. Of course, we were shown other mattress's, 2 of which were priced at £1,209!!! and thats just for the matress (it doesnt include a holiday to the Seychelles, but at that price it should!) I have called customer services again, left 2 messages, and am awaiting a reply. I am going for either a better mattress with new 5yr guarantee, or a full refund. So not impressed. Will let you know how I get on.

We bought our memory foam king size from Dreams less than two years ago at a cost of £400. We used this mattress on a rigid base divan bed. After a year of use, we were both tossing and turning, waking up unrefreshed or with lower back pain and it was too hot in the summer months. The Dreams mattress cost a lot of money and lasted just over a year of use and the Dreams guarantee does not cover the mattress unless it is bought with their bed base too. An utter waste of £400 for a awful product. Beware of Dreams memory foam!