Dreams can't come true

Dreams www.dreams.co.uk
★★☆☆☆
1.8
22.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Dreams www.dreams.co.uk

“Dreams can't come true”

★☆☆☆☆

written by on 12/07/2012

Absoluetly terrible service (apart from the staff in the store whi were very nice and helpful)

When ordered the bed from store, the central stock system gave a selection of delivery dates. Therefore chose a date around 3 weeks ahead and done, bed was all ordered, reserved for us, and on its way.

Got a call few days before delivery date saying the bed was out of stock and a new delivery date was set, shocking that they 'were out of stock' days before delivery?!!!

Then, few days before the new delivery, they call again to say that the delivery was now a day after the 2nd new delivery date!! So, it would arrive between 9am and 1pm. Stayed in until 2pm - nothing.

Phoned Dreams then yodel then dreams and they said it would be another week for delivery.

End result : order cancelled and will never use this company again! :-)

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