Bedstar Direct Reviews - www.bedstardirect.co.uk

Click here if this is your business
★★★★★
4.7 / 5
92% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Bedstar Direct - www.bedstardirect.co.uk - Ask a question now

Media Gallery for Bedstar Direct - www.bedstardirect.co.uk

Bedstar Direct - www.bedstardirect.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★☆☆☆

“order bed fine but where is it ”

Written on: 24/04/2014 by nobedwelchy (1 review written)

as I needed a new bed I search bedstars website I found one I liked and ordered it with a choice of when I wanted it deliverd which was weds23rd april . on 22nd I received a email stating that my bed would be delivered at 8;10-12.10 on that day 23/4/14 so I comfirm with local bed man to pick my old bed and desposed of it then a email at 10.34 saying my bed was not being drop off now till 24th april which was not happy about no bed to sleep on and my partner 8months pregnant so I booked here in… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Louiseahh's Response to nobedwelchy's Review

Written on: 26/04/2014

Same here, ordered bed from this rubbish company on sat 21st April and booked a slot for Fri 2th April. Get an email Friday saying sorry not in stock but due for delivery tomorrow (Sat 26th), Saturday morning I check the tracker its says on its was as scheduled.... then I get an email around 10am saying

"Due to a loading issue your order is not out for delivery today. Panther are currently investigating and we will contact you to rebook once resolved. Panther Logistics"

I say DO NOT BUY FROM THESE PEOPLE EVER... CANNOT CALL THEM ON WEEKENDS EITHER??? Hmmm

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Card blocked after used on site, no contact or...”

Written on: 07/10/2013

So far I am hugely unimpressed. Immediately after using their website I had my card blocked by Visa as a high risk alert was triggered by the site. I live in an awkward area as access is blocked during certain times by the council - despite the clear advice that this was the case, and the company being local to the area and, one would have hoped, aware of this situation the booking was made for a time that would not work. The phone call 'an hour before delivery' was not made as promised, as at… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Helpful and Friendly”

Written on: 13/09/2013 by jamesmelrose356 (1 review written)

A helpful and friendly bunch, spoke with a member of the sales team and someone from customer services and very happy with how i was dealt with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“RUDE, LAZY, INCOMPETENT STAFF - WORST COMPANY EVER”

Written on: 19/08/2013 by BedstarJoke (1 review written)

My experience with Bedstar has gone from bad to worse. The company lied on the delivery information, claiming the bed was 20kg, when it is actually 120kg. Innocent mistake? Not according to the delivery driver who said they did this to avoid paying proper delivery fees. Told me he should have returned the bed, undelivered, based on this. On unpacking the bed, a bunk for my children, it was broken, and therefore not possible to construct. After contacting 'customer service' immediately… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Praise where its due and this company have delivered a...”

Written on: 24/07/2013 by candybarr4 (1 review written)

Praise where its due and this company have delivered a very nice product at a good price, service was top notch!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent all round”

Written on: 22/07/2013 by frellopark (1 review written)

Fast and reliable delivery -asked for a time after 1.0pm as i work most mornings. It was delivered at 1.15pm so very pleased, i haven't put the bed up yet but all looks to be in good condition and well made… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Thanks”

Written on: 10/07/2013 by eggorest5 (1 review written)

Bought a bed for a guestroom and its very good value, it took about 20mins to build and looks the part. thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Helpful people and nice products ordered a bed for my...”

Written on: 09/07/2013 by gesto54 (1 review written)

Helpful people and nice products ordered a bed for my mum and its gorgeous… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“bed and mattress arived today and im very pleased with...”

Written on: 09/07/2013 by kittern4 (1 review written)

bed and mattress arived today and im very pleased with both items, bed was a bit difficult to put together but got there in the end. Mattress is nice and firm just how i need it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Our order arrived very promptly and was very easy to...”

Written on: 08/07/2013 by callycritt (1 review written)

Our order arrived very promptly and was very easy to put together.this bed frame is excellent value for money and looks as good as £500 bed frames that I have seen in various stores.super price and good quality… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“All goods were delivered from 2 separate delivery...”

Written on: 05/07/2013 by besssyt5 (1 review written)

All goods were delivered from 2 separate delivery companies havn't set the bed frame up yet but looks good quality as is the mattress. Price was good and got free delivery… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Thanks”

Written on: 05/07/2013 by wettr43 (1 review written)

Quick thanks for the super service and mattress delivered… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“bed is a delight”

Written on: 05/07/2013 by weson45 (1 review written)

My bed is a 100 times better than my old one cant believe what i have been missing out on!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Top Service”

Written on: 05/07/2013 by bry2be (1 review written)

Great service from this company, my mattress was needed for the weekend and it turned up as promised and feels great… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Needed for medical reasons and fitted the bill...”

Written on: 04/07/2013 by greatyou78 (1 review written)

Needed for medical reasons and fitted the bill perfectly.Very happy with my purchase. Very comfy, deceptively firm - and professionally approved by my chiropractor on a home visit!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Difficult to get up!”

Written on: 28/06/2013 by racyu78 (1 review written)

Upgraded my mattress last week and its the best decision i have ever made. Im getting such a better nights sleep. I would fully reccommend the sleepeezee concept 1000, good price and very comfortable… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good Service ”

Written on: 27/06/2013 by grey6opor (1 review written)

Can't complain with the service from bedstar. Sales person was polite and well informed. the delivery guy was very helpful and the product was delivered in good time. Really please with the mattress and looks great value for money… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good Customer Service”

Written on: 26/06/2013 by slerntr3 (1 review written)

Had an issue with some lost parts for a bedframe, one phone call and the parts arreived with me the next day. Good friendly customer service well done!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Most comfortable mattress ever”

Written on: 26/06/2013 by marcelloblue (1 review written)

Upgraded my mattress last week to a relyon one and its amazing. Having real difficulty getting up in a morning at the moment. Will use bedstar for any further purchases… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“The frame is stunning & the pictures on the website...”

Written on: 25/06/2013 by trentmMr (1 review written)

The frame is stunning & the pictures on the website don't do it justice! A good sturdy bed frame. It was really easy to put together. Company was great to deal with and easy communication… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview